FlyerTalk Forums - View Single Post - New AY Visa Credit card with Aktia
View Single Post
Old Jun 29, 2022 | 6:55 am
  #196  
Anchjo
50 Countries Visited
5 Years on Site
 
Join Date: Mar 2017
Location: HEL
Programs: AY+ Silver, SK EB Silver, Flying Blue
Posts: 31
Originally Posted by cheesyfeet
Time: 9:02 PM. Android in English language. Finnair Visa app did not work, gave the error "Use of service not successful, please try again, bla bla" after bank ID.
Time: 9:03 PM. Changed Android language to Finnish.
Time: 9:04 PM. Opened Finnair Visa app and it started working, authentication with bank ID successful, could activate the card etc.
Time: 9:05 PM. Changed Android language back to English. Finnair Visa app continued to work.

Too much coincidence not to be about the language change, IMHO. But there might be other reasons for the app not working for somebody else, such as the phone number issue...
I also tried authenticating myself immediately before and after changing the language so I also doubt it's just a coincidence.

Originally Posted by WilcoRoger
If I want to change my PIN code, I can do it in the app, but it means they'll send a new card with the new PIN. For comparison, with Raiffeisen I got my card with a pre-assigned in the bank, walked to the ATM and changed the PIN right away - it's an actual option on the ATM screen.
I wonder why they don't just let you choose the PIN code in the application process. Probably so that they can charge you 10 € for letting you choose your PIN afterwards.

By the way, just checking your PIN code in the app costs 5 € according to the fee list on their website. They sure are trying their best to incur as many fees as possible from this product.
Anchjo is offline