Delta.com Bug Reporting: The Official Master Thread
Jul 8, 2009 | 10:25 am
#121
Original Poster
Join Date: May 2008
Posts: 494
here are some screenshots i took awhile back when i initially did this blog post. i just went through itineraries with an irop flight and took screenshots so i'll see if i can get some more posted up there.
there isn't a thread on the project yet though. i'm sure there will be once its live. i'm guessing it will be in a thread titled as positively as this one.
there isn't a thread on the project yet though. i'm sure there will be once its live. i'm guessing it will be in a thread titled as positively as this one.
Jul 8, 2009 | 11:38 am
#122
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
I think that sometimes people forget that honey gets more flies than vinegar and that if they write an effective, concise statement about their gripes they'll be more likely to get a response (positive or negative).
Jul 8, 2009 | 11:44 am
#123
Join Date: Jun 2006
Location: STX
Programs: Used to have a bunch of shiny metallic cards. That was one life ago.
Posts: 1,807
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))
I don't know if this is related to the rollout, but I'm pretty sure the gate numbers on my LAX-ATL today are reversed. Shows me arriving in ATL at gate 58?
I don't know if this is related to the rollout, but I'm pretty sure the gate numbers on my LAX-ATL today are reversed. Shows me arriving in ATL at gate 58?
Jul 8, 2009 | 11:57 am
#125
Suspended
Join Date: Dec 2005
Posts: 9,916
How about "THANK YOU DELTA (new IROPS itinerary info)"?
I think that sometimes people forget that honey gets more flies than vinegar and that if they write an effective, concise statement about their gripes they'll be more likely to get a response (positive or negative).
I think that sometimes people forget that honey gets more flies than vinegar and that if they write an effective, concise statement about their gripes they'll be more likely to get a response (positive or negative).
Jul 8, 2009 | 4:43 pm
#126
Original Member
Join Date: May 1998
Location: Atlanta, GA
Programs: DL 3 MM/DM, Marriott Titanium Elite, Hyatt Globalist, National Exec Elite
Posts: 4,050
DeltaWebDev,
Is there some problem with accessing eCredits for unused old tickets? This has never been a problem for me in the past, but I currently have some known unused refundable e-tickets that should display as eCredits for use, but they are not doing so. Moreover, when I search for them by ticket number, the system says it cannot locate them.
Are you aware of any problems in this area of site functionality at this time?
Is there some problem with accessing eCredits for unused old tickets? This has never been a problem for me in the past, but I currently have some known unused refundable e-tickets that should display as eCredits for use, but they are not doing so. Moreover, when I search for them by ticket number, the system says it cannot locate them.
Are you aware of any problems in this area of site functionality at this time?
Jul 8, 2009 | 8:23 pm
#127
FlyerTalk Evangelist
Join Date: Oct 1999
Location: So Fla & NYC
Programs: DL DM/2MM, UA MM, BV LT Titanium, HH Diamond
Posts: 23,768
Jul 8, 2009 | 8:39 pm
#128
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
Jul 8, 2009 | 8:39 pm
#129
Join Date: Aug 2000
Location: TN
Programs: DL LT PL/2.862MM, Global Entry, LT PL Marriott, GHertz
Posts: 6,849
It will certainly save time to clean up changes online as I had to put in 2 calls this week when the last leg was moved back one hour then again when it was then given another flight number. This wa international so I hope the changes are not just for domestic flights.
Jul 8, 2009 | 8:59 pm
#130
FlyerTalk Evangelist
Join Date: Dec 2004
Location: MSP
Programs: Fallen Plats, ex-WN CP, DYKWIW; still PAL Premier Elite & Hilton Diamond
Posts: 25,429
The NW forum had a long-standing sticky (now unstickied) on nwa.com issues, which centralized everything in one thread. Inidividual titles & frustrations just disappeared into the megathread.
Maybe the DL mods should be lobbied to adopt that approach?
Jul 8, 2009 | 9:08 pm
#131
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
Not positive, yet not negative enough to provide material for the opening slide in your next PowerPoint presentation.
The NW forum had a long-standing sticky (now unstickied) on nwa.com issues, which centralized everything in one thread. Inidividual titles & frustrations just disappeared into the megathread.
Maybe the DL mods should be lobbied to adopt that approach?
The NW forum had a long-standing sticky (now unstickied) on nwa.com issues, which centralized everything in one thread. Inidividual titles & frustrations just disappeared into the megathread.
Maybe the DL mods should be lobbied to adopt that approach?
http://www.flyertalk.com/forum/delta...reporting.html
Jul 8, 2009 | 10:08 pm
#132
Join Date: Jun 2005
Location: SLC
Programs: DL DM,1MM
Posts: 692
the update to itineraries was for handling irops, so the next time there is a schedule change, cancellation, etc on one of your flights, let us know how the experience is cleaning up your own itinerary and selecting the flights you want. there are business rules for what flights are offered, so if there is a flight that you want but it isn't shown, there is a reason. i will have to ask though as i'm not familiar with them. i will be testing it today to make sure everything is functioning nicely with the 1024 updates. i'll try and take some screen shots while i test.
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Jul 9, 2009 | 5:20 am
#135
Original Poster
Join Date: May 2008
Posts: 494
