Delta.com Bug Reporting: The Official Master Thread
May 14, 2009 | 6:28 pm
#62
Join Date: Dec 2003
Location: RDU
Programs: Delta PM/1MM, Hilton Diamond (for now), Bonvoy Titanium
Posts: 3,448
Not sure if this has been reported, but today I tried to book a ticket for this weekend (Sat-Tues). Both days were within my upgrade window so I made sure to pick flights that said Available. I got all the way to the final screen selected seats in the F cabin and all was fine. When I clicked Purchase it stated it had a problem assigning my seats and when I looked it didn't upgrade me, but my upgrade status was "Requested". It took a call to SMS who was very confused and they finally forced the upgrade in. So something about the upgrade being available really jacked things up.
Jun 2, 2009 | 1:26 pm
#66
Join Date: Dec 2003
Location: RDU
Programs: Delta PM/1MM, Hilton Diamond (for now), Bonvoy Titanium
Posts: 3,448
Jun 2, 2009 | 2:17 pm
#67
Original Poster
Join Date: May 2008
Posts: 494
well since i'm back we might as well use this one eh?
just tried to reproduce it in the test system a couple times but i'm not coming up with anything other than request only on verify and purchase. i'll keep picking at it given that i'm booking a reservation in the test system about every 10-15 minutes depending on what i'm testing.
just tried to reproduce it in the test system a couple times but i'm not coming up with anything other than request only on verify and purchase. i'll keep picking at it given that i'm booking a reservation in the test system about every 10-15 minutes depending on what i'm testing.
Jun 2, 2009 | 3:51 pm
#68
Join Date: Dec 2003
Location: RDU
Programs: Delta PM/1MM, Hilton Diamond (for now), Bonvoy Titanium
Posts: 3,448
well since i'm back we might as well use this one eh?
just tried to reproduce it in the test system a couple times but i'm not coming up with anything other than request only on verify and purchase. i'll keep picking at it given that i'm booking a reservation in the test system about every 10-15 minutes depending on what i'm testing.
just tried to reproduce it in the test system a couple times but i'm not coming up with anything other than request only on verify and purchase. i'll keep picking at it given that i'm booking a reservation in the test system about every 10-15 minutes depending on what i'm testing.
Jun 2, 2009 | 4:19 pm
#69
Join Date: Jan 2008
Location: KATL
Programs: DL DM/2MM
Posts: 2,089
I had not had a problem with this in the past, but for the past several months, I have not been able to search by price, only search by schedule has worked.
If I try to search by price I get the dreaded
message.
This behavior only happens in Firefox. I don't have this problem in IE, but I hate having to use IE just for this.
If I try to search by price I get the dreaded
Your booking session has expired. Please start over.
This behavior only happens in Firefox. I don't have this problem in IE, but I hate having to use IE just for this.
Jun 2, 2009 | 5:13 pm
#70
Join Date: Jul 2006
Location: ATL
Programs: DL - PM + 1MM; Marriott - Gold
Posts: 5,290
I am flying on SAN-ATL as one of the legs of a trip in September and when I call up the reservation it says 767-300, which is fine, but the seat map says 767-400 on the top, which I know is wrong. And the seat map itself shows the layout for the domestic 767-300.
Weird.
And when I selected seats for the entire itinerary, Delta.COM actually rejected all my selections and had me "reselect". Double weird.
All my seats worked fine the second time. Maybe I messed up the "safety questionaire", but I doubt it...
Weird.
And when I selected seats for the entire itinerary, Delta.COM actually rejected all my selections and had me "reselect". Double weird.
All my seats worked fine the second time. Maybe I messed up the "safety questionaire", but I doubt it...
Jun 2, 2009 | 5:34 pm
#71
Original Poster
Join Date: May 2008
Posts: 494
the session expiring issue we're looking into. the way i've found to make it go away is to dump my delta.com cookies. that seems to work.
the seat map one is really odd. i can't say i've managed to ever generate something like that.
the seat map one is really odd. i can't say i've managed to ever generate something like that.
Jun 2, 2009 | 5:37 pm
#72
Join Date: Jul 2006
Location: ATL
Programs: DL - PM + 1MM; Marriott - Gold
Posts: 5,290
It is the 6:30am flight from SAN to ATL on Friday, 9/25. I tried to PM you, but it won't let me.
Jun 2, 2009 | 9:58 pm
#73
Join Date: Jul 2006
Location: lax
Programs: DL DM, SPG Plat
Posts: 781
slooooowwww retrieving itineraries
I'm on travel, using an iBAHN connection, and just about every site I go to is ok, except the Delta itineraries page. When I click on a reservation, it takes many minutes to load. Whazzup with that?
Jun 2, 2009 | 10:01 pm
#74
Join Date: Jan 2009
Location: PDX
Programs: AS, DL, QF, QX, AA, CO, WN
Posts: 152
My HNL-SLC trip in August is showing the same thing...it's on a 763, the heading on the seatmap says 764, but the seatmap itself is that of a 763.
Jun 3, 2009 | 5:51 am
#75
Join Date: Mar 2008
Location: BNA
Programs: Delta Silver (former GM, fighting way back), Paid Delta SC Member, Hertz Gold, Gold HHonors
Posts: 214
Not so much a bug, but a lacking feature:
When you try and change flights on an existing itinerary, you cannot search by fare class like you can when doing the initial booking.
For example, LUT fares don't get companion upgrades - so I usually search for K or higher. You only have the ability to search by the basic cabin categories instead. I had to call SMS to rebook.
When you try and change flights on an existing itinerary, you cannot search by fare class like you can when doing the initial booking.
For example, LUT fares don't get companion upgrades - so I usually search for K or higher. You only have the ability to search by the basic cabin categories instead. I had to call SMS to rebook.