Delta.com Bug Reporting: The Official Master Thread
#46
Join Date: Sep 2003
Location: VPS
Programs: DL DM/2MM, Etihad Gold, HHonors Diamond, SPG Gold
Posts: 4,787
#48
Join Date: Jun 2006
Location: STX
Programs: Used to have a bunch of shiny metallic cards. That was one life ago.
Posts: 1,807
#49



Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 2.017 MM, Hilton Life Diamond, IHG Diamond, Avis CHM, Marriott Titanium (life gold), AA Gold
Posts: 8,052
This is really bugging me. If I search by fare class using Firefox, I get
your booking session has expired. Please start over. .
This has happened on three different computers using XP and Vista. Happens every time I search, logged in or not.
Works just fine on Internet Explorer.
David
your booking session has expired. Please start over. .
This has happened on three different computers using XP and Vista. Happens every time I search, logged in or not.
Works just fine on Internet Explorer.
David
#50


Join Date: Jan 2008
Location: LEX
Programs: Delta Reserve - PM
Posts: 1,147
Can't select/change seats if changing equipment
We have a flight in July...ATL-OGG (stopover in LAX). The last few times that we've done this trip, it's usually on the same plane, so there is no issue. However, this time, we are supposed to change planes in LAX..even though the flight numbers are the same. I've called into SMS to have seats assigned, but wasn't sure if this is a bug that is being worked on, or it's just not possible to show two planes for one flight number.
Thanks in advance.
Thanks in advance.
#51
Join Date: Sep 2008
Posts: 32
Can't see Itineraries
Hi,
This problem just started for me a couple of weeks ago. I am unable to see my upcomng reservations on the Delta site. I log on to my SkyMiles account, but when I click view upcoming itineraries it says they can not be found despite the fact that I have several. I have tried email customer support (no response) and calling (CSR stated "I don't know what to do") Any help would be appreciated.
Thanks,
This problem just started for me a couple of weeks ago. I am unable to see my upcomng reservations on the Delta site. I log on to my SkyMiles account, but when I click view upcoming itineraries it says they can not be found despite the fact that I have several. I have tried email customer support (no response) and calling (CSR stated "I don't know what to do") Any help would be appreciated.
Thanks,
#52
Join Date: May 2008
Location: SFO
Posts: 851
Hi,
This problem just started for me a couple of weeks ago. I am unable to see my upcomng reservations on the Delta site. I log on to my SkyMiles account, but when I click view upcoming itineraries it says they can not be found despite the fact that I have several. I have tried email customer support (no response) and calling (CSR stated "I don't know what to do") Any help would be appreciated.
Thanks,
This problem just started for me a couple of weeks ago. I am unable to see my upcomng reservations on the Delta site. I log on to my SkyMiles account, but when I click view upcoming itineraries it says they can not be found despite the fact that I have several. I have tried email customer support (no response) and calling (CSR stated "I don't know what to do") Any help would be appreciated.
Thanks,
#54




Join Date: Dec 2008
Location: Mostly living in the basement
Programs: Free Agent Level 2; MR LT(!)TE, HH SE, ALL SE, BAC Silver, DL MM, UA PS, 2V Fanboi, CBP GE
Posts: 5,359
This is really bugging me. If I search by fare class using Firefox, I get
your booking session has expired. Please start over. .
This has happened on three different computers using XP and Vista. Happens every time I search, logged in or not.
Works just fine on Internet Explorer.
David
your booking session has expired. Please start over. .
This has happened on three different computers using XP and Vista. Happens every time I search, logged in or not.
Works just fine on Internet Explorer.
David
The problems started right after the new functionality ("Find flights that work", etc) was deployed.
#55



Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 2.017 MM, Hilton Life Diamond, IHG Diamond, Avis CHM, Marriott Titanium (life gold), AA Gold
Posts: 8,052
I had particularly frequent visits from this error message on Camino (same engine as Firefox), especially after login. I cleared all .delta.com cookies and now things are working (at least for the moment!).
The problems started right after the new functionality ("Find flights that work", etc) was deployed.
The problems started right after the new functionality ("Find flights that work", etc) was deployed.
David
#56




Join Date: Dec 2008
Location: Mostly living in the basement
Programs: Free Agent Level 2; MR LT(!)TE, HH SE, ALL SE, BAC Silver, DL MM, UA PS, 2V Fanboi, CBP GE
Posts: 5,359
Scroll down until you see a folder called "delta.com". Highlight it (single click), then click "Remove Cookie" (not "Remove All Cookies").
If you've previously had the site remember your SM #, you'll have to enter it again.
#57



Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 2.017 MM, Hilton Life Diamond, IHG Diamond, Avis CHM, Marriott Titanium (life gold), AA Gold
Posts: 8,052
Firefox >> Tools >> Options >> Privacy >> Show Cookies
Scroll down until you see a folder called "delta.com". Highlight it (single click), then click "Remove Cookie" (not "Remove All Cookies").
If you've previously had the site remember your SM #, you'll have to enter it again.
Scroll down until you see a folder called "delta.com". Highlight it (single click), then click "Remove Cookie" (not "Remove All Cookies").
If you've previously had the site remember your SM #, you'll have to enter it again.
Seems like DeltaWebDev has left the building
, so I guess we're back on our own....David
#58




Join Date: Apr 2003
Location: SEA
Programs: DL 1.7MM,AS 1MM
Posts: 4,606
OLCI for next day return, multi carrier
Perhaps this is working as intended, but I have so many itineraries which involve next day return, and multi carrier. On the outbound, I have no problem with check-in as I check in with the operating carrier. For my return, (DL flights with DL confirmation no), I try to check-in 24 hours prior at DL.com, and your online DL checkin takes me to NW checkin, where NW site indicate outbound flight had already left and fail. When I try to check-in at nwa.com and specify the departing city, even though my return segment is operated by DL, NW website directs me to DL website for check-in but fails with different error messages.
Could DL design the check-in site so that we can specify the check-in departing city so that it won't go back and forth between the two(NW and DL) sites?
Jiburi
Could DL design the check-in site so that we can specify the check-in departing city so that it won't go back and forth between the two(NW and DL) sites?
Jiburi
#59
FlyerTalk Evangelist


Join Date: Jun 1999
Location: MIA
Programs: Retired :)
Posts: 10,943
Earn 5000 Miles When You Use Pay With Miles!Sunday, May 10, 2009 1:55 AM
I got this email this morning, I have the DL Plat Amex and when I try to register with the link in the email I get the following error:
I want to use PWM and want this 5000 bonus. Any help? Thanks!
We are sorry, the SkyMiles number you entered is not eligible for this offer.
#60
Join Date: Dec 2003
Location: DAY, CMH, IND, SDF, CVG
Programs: DL PM & Kryptonium, Hilton Diamond, National Exec Elite
Posts: 392
Seat changesby Delta
I've had a frequent problem lately with my return flight seat assignment changing on me. My preferences show window seat and I select both outbound and return seating when I book my flight.
However, what seems to be happening a lot to me lately is that when I go to check in for my return flight, my seat assignment has been changed to an aisle or even the dreaded window seat. The seat that I had previously selected has been reassigned and usually I am stuck in the newly assigned seat as there are no other selections available.
Even as a Plat., sometimes when I am upgraded to F, I am assigned an aisle seat even thought the flight still shows windows available.
Anyone else having these problems?
However, what seems to be happening a lot to me lately is that when I go to check in for my return flight, my seat assignment has been changed to an aisle or even the dreaded window seat. The seat that I had previously selected has been reassigned and usually I am stuck in the newly assigned seat as there are no other selections available.
Even as a Plat., sometimes when I am upgraded to F, I am assigned an aisle seat even thought the flight still shows windows available.
Anyone else having these problems?


