DeltaWebDev,
Is there some problem with accessing eCredits for unused old tickets? This has never been a problem for me in the past, but I currently have some known unused refundable e-tickets that should display as eCredits for use, but they are not doing so. Moreover, when I search for them by ticket number, the system says it cannot locate them.
Are you aware of any problems in this area of site functionality at this time?