Delta.com Bug Reporting: The Official Master Thread
Jul 13, 2009 | 9:21 pm
#181
Join Date: May 2008
Programs: Delta Gold, Marriott Rewards Gold, Hilton Gold, Hertz Five Star
Posts: 14
Bug when using trying to use Pay with Miles for someone else's ticket.
* have the amex reserve card
* also gold medallion
* browser - chrome or ie
I'm able to find the flight, get all the way to booking with, but when I try to purchase now, it says that delta can't verify my address. This happens whether I use the amex or another card to pay.
however, if I change the name of the passenger to my own name (and ff number) I am able to purchase.
* have the amex reserve card
* also gold medallion
* browser - chrome or ie
I'm able to find the flight, get all the way to booking with, but when I try to purchase now, it says that delta can't verify my address. This happens whether I use the amex or another card to pay.
however, if I change the name of the passenger to my own name (and ff number) I am able to purchase.
Jul 14, 2009 | 6:05 am
#182
Join Date: Nov 2000
Location: ATL
Programs: 4MM/DM, Marriott Lifetime PM, Hilton Diamond, SPG Platinum
Posts: 1,370
Upgrades Not Happening
I've had this happen multiple times in the past couple of months.
I book a flight 3 days out and the flight shows upgrades AVAILABLE. I select the flight, select the FC seat yet the system won't let me save the seat. It then takes a phone call to secure the upgrade.
Why doesn't it allow you to do it all in one step when the upgrade is AVAILABLE?
I book a flight 3 days out and the flight shows upgrades AVAILABLE. I select the flight, select the FC seat yet the system won't let me save the seat. It then takes a phone call to secure the upgrade.
Why doesn't it allow you to do it all in one step when the upgrade is AVAILABLE?
Jul 14, 2009 | 7:52 am
#183
Join Date: Jul 2008
Location: Exactly where I want to be
Programs: IHG Gold,SPG Gold, HH Gold, Marriott Gold, Hyatt Discoverist, Delta GM, AMEX Plat, DL AMEX Plat
Posts: 1,453
Itinerary search not available!
I tried to pull up one of my itineraries on delta.com last night, and again this morning. I'm getting this message:
System Unavailable We're sorry but this service is not available at this time. Please try again later.
A real pain!
Add: this happens when trying to use the quick tab "Itineraries & Check-in" tab on the Home page. If I go into the "Traveling and Check-in" tab and click "Itineraries & Check-in" from the pull-down menu, my itinerary summary shows up. BUT, if I click on "Details" to get the entire itinerary, I get that same "Sorry" message.
This sure seems an important bug...
System Unavailable We're sorry but this service is not available at this time. Please try again later.
A real pain!
Add: this happens when trying to use the quick tab "Itineraries & Check-in" tab on the Home page. If I go into the "Traveling and Check-in" tab and click "Itineraries & Check-in" from the pull-down menu, my itinerary summary shows up. BUT, if I click on "Details" to get the entire itinerary, I get that same "Sorry" message.
This sure seems an important bug...
Last edited by slidergirl; Jul 14, 2009 at 8:00 am Reason: additional info
Jul 14, 2009 | 12:22 pm
#184
Join Date: Jul 2006
Location: ATL
Programs: DL - PM + 1MM; Marriott - Gold
Posts: 5,290
It's been about a week now and still not working on any SAN-SEA or SAN-JFK itineraries... none of them... over several dates. I think the online redemption feature is just BROKEN!
Jul 14, 2009 | 1:20 pm
#186
A FlyerTalk Posting Legend
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: American Airlines, Delta Air Lines, Rapids Reward
Posts: 40,121
I have another problems from delta.com but, I don't see SkyMiles & Pin# where I login on doesn't coming up yet. So it was seem something is wrong from front pages onto delta.com. I tries to do refreshed the pages but, where I tries to look it up login with my accounts.
Jul 15, 2009 | 2:18 am
#187
Join Date: Jan 2008
Location: KATL
Programs: DL DM/2MM
Posts: 2,089
I tried to pull up one of my itineraries on delta.com last night, and again this morning. I'm getting this message:
System Unavailable We're sorry but this service is not available at this time. Please try again later.
A real pain!
Add: this happens when trying to use the quick tab "Itineraries & Check-in" tab on the Home page. If I go into the "Traveling and Check-in" tab and click "Itineraries & Check-in" from the pull-down menu, my itinerary summary shows up. BUT, if I click on "Details" to get the entire itinerary, I get that same "Sorry" message.
This sure seems an important bug...
System Unavailable We're sorry but this service is not available at this time. Please try again later.
A real pain!
Add: this happens when trying to use the quick tab "Itineraries & Check-in" tab on the Home page. If I go into the "Traveling and Check-in" tab and click "Itineraries & Check-in" from the pull-down menu, my itinerary summary shows up. BUT, if I click on "Details" to get the entire itinerary, I get that same "Sorry" message.
This sure seems an important bug...
They all 3 show up on the "Itineraries & Check-In" dropdown on the "Travel & Check-In" page, but if I choose the itin that isn't on the Itineraries page, then it gives me the error message that you mention.
Jul 15, 2009 | 12:07 pm
#189
A FlyerTalk Posting Legend
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: American Airlines, Delta Air Lines, Rapids Reward
Posts: 40,121
hmmmmm.... could you get a screenshot? i recommend using fireshot as its free and extremely useful. 
i'll have to look into the issue with itineraries mentioned. are any of the itineraries on NW?
i'll have to look into the issue with itineraries mentioned. are any of the itineraries on NW?
This is missing the SkyMiles/Pin#, too. So that's why I couldn't see it at all. Can you please fixed the delta.com for me. Thanks, my friend.
Jul 15, 2009 | 12:14 pm
#190
Join Date: Jul 2006
Location: ATL
Programs: DL - PM + 1MM; Marriott - Gold
Posts: 5,290
Jul 15, 2009 | 12:19 pm
#191
A FlyerTalk Posting Legend
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: American Airlines, Delta Air Lines, Rapids Reward
Posts: 40,121
Yes, certainly he can do that for you. He will able to fixing the problems onto delta.com and just be more patience for few hours until from delta.com is being fixed.
Jul 15, 2009 | 12:19 pm
#192
Original Poster
Join Date: May 2008
Posts: 494
Jul 15, 2009 | 12:23 pm
#193
A FlyerTalk Posting Legend
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: American Airlines, Delta Air Lines, Rapids Reward
Posts: 40,121
Jul 15, 2009 | 6:23 pm
#194
Join Date: Sep 2005
Location: GNV which is not where we would like to be :)
Programs: ABP, Mr. Mom without the kids, Signor Mucci, DL PM, HH & Hyatt Diamond
Posts: 4,526
Tried accessing DL.com via BB this afternoon and was prompted (again 
) to enter email address with so field to enter same 
) to enter email address with so field to enter same
Jul 15, 2009 | 9:57 pm
#195
Join Date: Nov 2006
Location: Chicago
Posts: 887
waste of time
i think its a waste of DL''s resources to fix a problem which occurs when viewing the site with AOL browser. Very few sites continue to support older browsers and AOL is no exception. N830MH -- you really should switch to Firefox or IE8, as 99% of the web loads just fine in those two browsers.