Original Routing Credit, or ORC: The Definitive Thread
Jan 5, 2023 | 7:20 am
#661
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Wondering if ORC will apply in this situation.
I was booked with SkyMiles LHR-SEA-SNA (all DL operated) in Premium Select (main for the domestic leg). DL21 from LHR to SEA cancelled (auto rebooked onto next day LHR-MSP-SNA, DL operated) so I called and was rebooked to VIR105 LHR to SEA and DL SEA-SNA same day as originally scheduled.
My question really is, since award tickets normally only earn MQM/MQD when on DL Metal, can I use ORC to get MQM for the Virgin Atlantic leg.
Boarding pass shows Premium/G for the LHR-SEA leg and Y for SEA-SNA.
I was booked with SkyMiles LHR-SEA-SNA (all DL operated) in Premium Select (main for the domestic leg). DL21 from LHR to SEA cancelled (auto rebooked onto next day LHR-MSP-SNA, DL operated) so I called and was rebooked to VIR105 LHR to SEA and DL SEA-SNA same day as originally scheduled.
My question really is, since award tickets normally only earn MQM/MQD when on DL Metal, can I use ORC to get MQM for the Virgin Atlantic leg.
Boarding pass shows Premium/G for the LHR-SEA leg and Y for SEA-SNA.
Jan 5, 2023 | 5:06 pm
#662
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By 'the agent' you mean a DL agent? You should have never mentioned anything to the DL agent, just waited to put your AA number on the American ticket once it was issued, otherwise Delta would have had no way to every know you credited it to American. Even now if you simply ask for original routing credit because you were put on American Airlines I think you will likely have success, no need to get into the details of the frequent flyer numbers. I don't believe that ticket would have ever posted correctly to Delta without manual intervention after the fact.
Jan 14, 2023 | 4:31 pm
#663
formerly known as daveland
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In the case where Delta cancels the outbound of a round trip, wont rebook you, but advises you to buy a ticket on another carrier (and you retain and fly the return), is it possible to get ORC? Or does this only happen if Delta actually agrees to rebook you.
So far, they wont pay for the flights they told me to buy and ignored my request for ORC. But perhaps thats not a reasonable request on my part if I had to buy my own replacement flight?
(yes it just means I lose and lose again; but I really just want to know if I should push the ORC?
So far, they wont pay for the flights they told me to buy and ignored my request for ORC. But perhaps thats not a reasonable request on my part if I had to buy my own replacement flight?
(yes it just means I lose and lose again; but I really just want to know if I should push the ORC?
Jan 15, 2023 | 2:09 am
#665
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In the case where Delta cancels the outbound of a round trip, wont rebook you, but advises you to buy a ticket on another carrier (and you retain and fly the return), is it possible to get ORC? Or does this only happen if Delta actually agrees to rebook you.
So far, they wont pay for the flights they told me to buy and ignored my request for ORC. But perhaps thats not a reasonable request on my part if I had to buy my own replacement flight?
(yes it just means I lose and lose again; but I really just want to know if I should push the ORC?
So far, they wont pay for the flights they told me to buy and ignored my request for ORC. But perhaps thats not a reasonable request on my part if I had to buy my own replacement flight?
(yes it just means I lose and lose again; but I really just want to know if I should push the ORC?
Jan 15, 2023 | 8:29 am
#666
formerly known as daveland
Join Date: Oct 2003
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(This was a crew issue on our flight but compounded by the weather everywhere else.)
Jan 15, 2023 | 8:32 am
#667
formerly known as daveland
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Unfortunately, yes. Since we had a round trip that was the only way she could remove the segment such that we could fly the return back. Usually I book one way flights but for whatever reason did not in this case. It was an award ticket.
Jan 15, 2023 | 1:34 pm
#668
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Ah -- the general rule is that you can get ORC or a refund but not both.
Jan 15, 2023 | 9:50 pm
#669
formerly known as daveland
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Thank you. I guess that explains why they ignored that part of my request 
Sort of a double whammy that they wouldnt rebook me and - as a further result- I lose the MQMs that had me choose DL in the first place. But things happen. Sometimes you win, sometimes you lose 
Sort of a double whammy that they wouldnt rebook me and - as a further result- I lose the MQMs that had me choose DL in the first place. But things happen. Sometimes you win, sometimes you lose
Jan 21, 2023 | 8:48 am
#670
Join Date: Jan 2022
Posts: 1,417
Asked here about ORC and double-dipping (just a few posts up).
To recap: DL rebooked me on AA. SC agent said I wouldn't earn Skymiles if changing the FF# to AA. Went for it anyway.
To my big surprise, I received mileage credit with both DL and AA. No intervention from my side necessary. AA miles posted right away, DL miles around 10-14 days later.
To recap: DL rebooked me on AA. SC agent said I wouldn't earn Skymiles if changing the FF# to AA. Went for it anyway.
To my big surprise, I received mileage credit with both DL and AA. No intervention from my side necessary. AA miles posted right away, DL miles around 10-14 days later.
May 17, 2023 | 10:25 am
#673
Join Date: May 2018
Posts: 89
Is there a magic person or email to reach out to get ORC? When I've contacted United, it's always been very easy, and the miles appear days later, even in cases where travel involved partners.
My last one (DL metal, DL ticket) took 3 months and multiple calls to get ORC, and this current one has already been over a month and sometimes even the PM line will tell me completely wrong things (e.g. that I can't earn SkyMiles on a KLM-issued ticket)
My last one (DL metal, DL ticket) took 3 months and multiple calls to get ORC, and this current one has already been over a month and sometimes even the PM line will tell me completely wrong things (e.g. that I can't earn SkyMiles on a KLM-issued ticket)
May 17, 2023 | 10:35 am
#674
Join Date: Aug 2010
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Is there a magic person or email to reach out to get ORC? When I've contacted United, it's always been very easy, and the miles appear days later, even in cases where travel involved partners.
My last one (DL metal, DL ticket) took 3 months and multiple calls to get ORC, and this current one has already been over a month and sometimes even the PM line will tell me completely wrong things (e.g. that I can't earn SkyMiles on a KLM-issued ticket)
My last one (DL metal, DL ticket) took 3 months and multiple calls to get ORC, and this current one has already been over a month and sometimes even the PM line will tell me completely wrong things (e.g. that I can't earn SkyMiles on a KLM-issued ticket)
Aug 14, 2023 | 9:48 pm
#675
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Just back from a trip to Japan. On HND-ATL-MSP they asked for volunteers and so we got rebooked for the next day onto a nonstop HND-MSP (and then we volunteered again the next day!).
I seem to remember getting ORC more than once on a VDB situation; anyone with recent experience with that?
Thanks!
I seem to remember getting ORC more than once on a VDB situation; anyone with recent experience with that?
Thanks!