Original Routing Credit, or ORC: The Definitive Thread
Aug 14, 2023 | 9:54 pm
#676
FlyerTalk Evangelist
Join Date: Jul 2003
Location: KARB
Programs: DL 2MM
Posts: 26,646
Just back from a trip to Japan. On HND-ATL-MSP they asked for volunteers and so we got rebooked for the next day onto a nonstop HND-MSP (and then we volunteered again the next day!).
I seem to remember getting ORC more than once on a VDB situation; anyone with recent experience with that?
Thanks!
I seem to remember getting ORC more than once on a VDB situation; anyone with recent experience with that?
Thanks!
Aug 14, 2023 | 10:01 pm
#677
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,163
Just back from a trip to Japan. On HND-ATL-MSP they asked for volunteers and so we got rebooked for the next day onto a nonstop HND-MSP (and then we volunteered again the next day!).
I seem to remember getting ORC more than once on a VDB situation; anyone with recent experience with that?
Thanks!
I seem to remember getting ORC more than once on a VDB situation; anyone with recent experience with that?
Thanks!
Sep 16, 2023 | 7:32 pm
#678
Join Date: Jul 2019
Programs: Delta PM, Marriott Titanium
Posts: 491
Interesting note, with the elimination of MQMs, my request for ORC for a flight delay on 9/6 that caused me to reroute SFO-ATL-SAV instead of my original SFO-JFK-SAV was denied. Instead I was given $150 e-credit. I am already at Platinum for 2024 and so the 770 extra MQM would have been at best 385 skymiles... so yeah I'll take the $150 e-credit.
Dec 9, 2023 | 8:43 pm
#679
Join Date: Jul 2022
Posts: 30
I booked a business class ticket through Saudia Airlines (065 ticket) which is Delta's SkyTeam partner. They cancelled my flight involuntarily and rebooked me on Qatar (not a Delta partner). Would I be able to get original routing credit, both miles and MQD, as if I had flew the original Saudia flight? One of the main reasons I booked that Saudia flight was to get MQDs. If the answer is no, do you know if the answer had changed if I had booked with Air France (057 ticket and core partner) and they had rebooked me on Qatar due to a cancellation?
Dec 9, 2023 | 9:10 pm
#680
FlyerTalk Evangelist
Join Date: Jul 2003
Location: KARB
Programs: DL 2MM
Posts: 26,646
I booked a business class ticket through Saudia Airlines (065 ticket) which is Delta's SkyTeam partner. They cancelled my flight involuntarily and rebooked me on Qatar (not a Delta partner). Would I be able to get original routing credit, both miles and MQD, as if I had flew the original Saudia flight? One of the main reasons I booked that Saudia flight was to get MQDs. If the answer is no, do you know if the answer had changed if I had booked with Air France (057 ticket and core partner) and they had rebooked me on Qatar due to a cancellation?
Dec 12, 2023 | 8:52 pm
#681
Join Date: Jul 2022
Posts: 30
Regarding earning miles with Delta partners, you can earn miles even if you were offlined onto a different carrier. However, you would need to upload your original purchased trip receipt from our partner airline and the boarding passes of the airline you were changed to, for proof of travel. These can be uploaded on delta.com on the Skymiles help page, please select "request mileage credit" near the middle of the page.SkyMiles Help | Delta Air Lines
Does this mean I can indeed get ORC in my situation?
Dec 13, 2023 | 11:23 pm
#682
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Join Date: Jun 2004
Location: MSP
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I emailed Delta about this and they said the following:
Regarding earning miles with Delta partners, you can earn miles even if you were offlined onto a different carrier. However, you would need to upload your original purchased trip receipt from our partner airline and the boarding passes of the airline you were changed to, for proof of travel. These can be uploaded on delta.com on the Skymiles help page, please select "request mileage credit" near the middle of the page.SkyMiles Help | Delta Air Lines
Does this mean I can indeed get ORC in my situation?
Regarding earning miles with Delta partners, you can earn miles even if you were offlined onto a different carrier. However, you would need to upload your original purchased trip receipt from our partner airline and the boarding passes of the airline you were changed to, for proof of travel. These can be uploaded on delta.com on the Skymiles help page, please select "request mileage credit" near the middle of the page.SkyMiles Help | Delta Air Lines
Does this mean I can indeed get ORC in my situation?
Oct 2, 2024 | 4:07 pm
#684
Join Date: Jul 2003
Location: SJC
Programs: AAdvantage 2MM+ Lifetime PLT; BA, CO, UA, US; SPG; HHonors Gold
Posts: 859
DL mileage credit when DL routes you on another carrier?
Can you double dip on a rerouted booking and if so how does one go about it? We were on DL in J (actually discounted Delta One so I think Z) flying SFO-JFK-DUB. The first leg was delayed. Delta put us on a EI SFO-DUB nonstop.
Can I ask Delta for mileage credit for the original flights? Though as no status DL flyers that's probably only 7K Skypesos!
Can I ask Delta for mileage credit for the original flights? Though as no status DL flyers that's probably only 7K Skypesos!
Oct 2, 2024 | 4:20 pm
#685
Join Date: Dec 2011
Location: BOS, BWI, DCA, IAD
Programs: American, Delta, JetBlue, United
Posts: 2,392
Can you double dip on a rerouted booking and if so how does one go about it? We were on DL in J (actually discounted Delta One so I think Z) flying SFO-JFK-DUB. The first leg was delayed. Delta put us on a EI SFO-DUB nonstop.
Can I ask Delta for mileage credit for the original flights? Though as no status DL flyers that's probably only 7K Skypesos!
Can I ask Delta for mileage credit for the original flights? Though as no status DL flyers that's probably only 7K Skypesos!
Sep 4, 2025 | 5:16 pm
#686
Join Date: Jun 2017
Location: SEA/NYC/IAD
Programs: UA 1K, DL DM, Hyatt Globalist, Marriott Titanium
Posts: 2,366
Is there a direct email for the SkyMiles team I can use to request ORC? Every time I try to submit something through the website, it either throws an error (via the request credit form) or hangs (via "other issue" submission form).
When I called, the representative put me on hold, spoke with the SkyMiles team, and then told me the SkyMiles team was (literally) in the process of looking at it, but it appears no change in my account since then.
When I called, the representative put me on hold, spoke with the SkyMiles team, and then told me the SkyMiles team was (literally) in the process of looking at it, but it appears no change in my account since then.
Oct 12, 2025 | 3:16 am
#687
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Join Date: May 2002
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My Kenya Airways flight was a missed connection, and they rebooked me on another airline. Can I request ORC from Delta for the miles/Million Miler credit I was going to originally receive? Or is the ORC rule on applicable to DL metal flights rebooked onto other airlines?
Oct 14, 2025 | 8:07 pm
#688
Join Date: Feb 2019
Programs: Kroger Plus, Starbucks Green Card, My Walgreens
Posts: 5,456
Has anyone had success with ORC on domestic and/or all-DL metal in the post-MQM era? Obviously this doesn't really have any impact on MQDs or RDM earning, since those are purely spend-based, but it does matter for MM.
e.g. Had DCA-LGA flight cancelled as part of DCA-LGA-MEM, rebooked DCA-ATL-MEM, which is about 300 miles shorter total. Called in to get ORC since I'm close to a MM threshold, agent said she'd send it to the skymiles desk, it re-posted with no changes (MM balance didn't budge). I was really just shrugging this off, but the same thing happened to me a second time.
e.g. Had DCA-LGA flight cancelled as part of DCA-LGA-MEM, rebooked DCA-ATL-MEM, which is about 300 miles shorter total. Called in to get ORC since I'm close to a MM threshold, agent said she'd send it to the skymiles desk, it re-posted with no changes (MM balance didn't budge). I was really just shrugging this off, but the same thing happened to me a second time.
Oct 15, 2025 | 4:24 pm
#689
Join Date: Feb 2015
Location: ANC
Programs: DL DM
Posts: 2,681
Has anyone had success with ORC on domestic and/or all-DL metal in the post-MQM era? Obviously this doesn't really have any impact on MQDs or RDM earning, since those are purely spend-based, but it does matter for MM.
e.g. Had DCA-LGA flight cancelled as part of DCA-LGA-MEM, rebooked DCA-ATL-MEM, which is about 300 miles shorter total. Called in to get ORC since I'm close to a MM threshold, agent said she'd send it to the skymiles desk, it re-posted with no changes (MM balance didn't budge). I was really just shrugging this off, but the same thing happened to me a second time.
e.g. Had DCA-LGA flight cancelled as part of DCA-LGA-MEM, rebooked DCA-ATL-MEM, which is about 300 miles shorter total. Called in to get ORC since I'm close to a MM threshold, agent said she'd send it to the skymiles desk, it re-posted with no changes (MM balance didn't budge). I was really just shrugging this off, but the same thing happened to me a second time.