Original Routing Credit, or ORC: The Definitive Thread
#646
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Join Date: Sep 2003
Location: San Antonio
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I called back, and reached a supervisor. I explained the scenario, and pointed the RUC out. The supervisor said Delta reissued the ticket, showing as OL and that I was credited properly in line with Delta rules.
The supervisor then gave me a lesson in the MQD crediting, reading off the below from the Partner earning page on Delta.com

I asked why then, does the JFK-LAS leg show as mileage credit based on ticket price. They said there was nothing they could do, and to write a complaint and was left on hold for about 5 minutes before the line disconnected.
At a loss for next steps to be honest.
The supervisor then gave me a lesson in the MQD crediting, reading off the below from the Partner earning page on Delta.com

I asked why then, does the JFK-LAS leg show as mileage credit based on ticket price. They said there was nothing they could do, and to write a complaint and was left on hold for about 5 minutes before the line disconnected.
At a loss for next steps to be honest.
#648
FlyerTalk Evangelist




Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
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#649


Join Date: Apr 2019
Location: TUL
Programs: DL DM
Posts: 605
Wondering if this would qualify for ORC. I booked a KL flight with a KL flight number, LAX-AMS, and used a GUC to be moved into Z. KLM cancelled my flight, and I was rebooked LAX-SEA-AMS on DL-metal with a DL flight number but still in Z. My MQD earnings should have been over $1k on the KL flight, but instead they were $200. Any chance I could get ORC for the $1k MQD difference?
#650
Moderator: Hyatt, American Express; FlyerTalk Evangelist




Join Date: Jun 2015
Location: WAS
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Wondering if this would qualify for ORC. I booked a KL flight with a KL flight number, LAX-AMS, and used a GUC to be moved into Z. KLM cancelled my flight, and I was rebooked LAX-SEA-AMS on DL-metal with a DL flight number but still in Z. My MQD earnings should have been over $1k on the KL flight, but instead they were $200. Any chance I could get ORC for the $1k MQD difference?
#651
FlyerTalk Evangelist




Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 28,002
Wondering if this would qualify for ORC. I booked a KL flight with a KL flight number, LAX-AMS, and used a GUC to be moved into Z. KLM cancelled my flight, and I was rebooked LAX-SEA-AMS on DL-metal with a DL flight number but still in Z. My MQD earnings should have been over $1k on the KL flight, but instead they were $200. Any chance I could get ORC for the $1k MQD difference?
#652
Moderator: Hyatt, American Express; FlyerTalk Evangelist




Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
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I had a similar initial reaction, but OP was only asking about the original economy booking; if they were asking about Z earning it would've been closer to $2200 in MQDs.
#653


Join Date: Jan 2022
Posts: 1,417
n00b question. On Dec 26, a Sky Club agent was extremely helpful in rebooking me from the Midwest to New York. (I was supposed to fly to SDF on DL, continuing on to NYC on a separate AA ticket the next day. Due to IRROPS, I wouldn't have made it in time to SDF; that trip became useless to me. The agent went above and beyond to get me straight to NYC.)
Here's the thing. I was rebooked on AA. Asked the agent if he can put in my AA FF#. However, agent said if he did that , I wouldn't be able to earn miles on DL. I went for the AA# anyway inin order to receive Gold benefits.
Sorry for being so verbose, but I just wanted to tell the full story to indicate the agent seemed to know what he was doing. Is the agent correct or can I still get ORC with Skymiles? (AA miles have already posted.)
Here's the thing. I was rebooked on AA. Asked the agent if he can put in my AA FF#. However, agent said if he did that , I wouldn't be able to earn miles on DL. I went for the AA# anyway inin order to receive Gold benefits.
Sorry for being so verbose, but I just wanted to tell the full story to indicate the agent seemed to know what he was doing. Is the agent correct or can I still get ORC with Skymiles? (AA miles have already posted.)
#654




Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,723
n00b question. On Dec 26, a Sky Club agent was extremely helpful in rebooking me from the Midwest to New York. (I was supposed to fly to SDF on DL, continuing on to NYC on a separate AA ticket the next day. Due to IRROPS, I wouldn't have made it in time to SDF; that trip became useless to me. The agent went above and beyond to get me straight to NYC.)
Here's the thing. I was rebooked on AA. Asked the agent if he can put in my AA FF#. However, agent said if he did that , I wouldn't be able to earn miles on DL. I went for the AA# anyway inin order to receive Gold benefits.
Sorry for being so verbose, but I just wanted to tell the full story to indicate the agent seemed to know what he was doing. Is the agent correct or can I still get ORC with Skymiles? (AA miles have already posted.)
Here's the thing. I was rebooked on AA. Asked the agent if he can put in my AA FF#. However, agent said if he did that , I wouldn't be able to earn miles on DL. I went for the AA# anyway inin order to receive Gold benefits.
Sorry for being so verbose, but I just wanted to tell the full story to indicate the agent seemed to know what he was doing. Is the agent correct or can I still get ORC with Skymiles? (AA miles have already posted.)
#655

Join Date: Jul 2017
Posts: 43
n00b question. On Dec 26, a Sky Club agent was extremely helpful in rebooking me from the Midwest to New York. (I was supposed to fly to SDF on DL, continuing on to NYC on a separate AA ticket the next day. Due to IRROPS, I wouldn't have made it in time to SDF; that trip became useless to me. The agent went above and beyond to get me straight to NYC.)
Here's the thing. I was rebooked on AA. Asked the agent if he can put in my AA FF#. However, agent said if he did that , I wouldn't be able to earn miles on DL. I went for the AA# anyway inin order to receive Gold benefits.
Sorry for being so verbose, but I just wanted to tell the full story to indicate the agent seemed to know what he was doing. Is the agent correct or can I still get ORC with Skymiles? (AA miles have already posted.)
Here's the thing. I was rebooked on AA. Asked the agent if he can put in my AA FF#. However, agent said if he did that , I wouldn't be able to earn miles on DL. I went for the AA# anyway inin order to receive Gold benefits.
Sorry for being so verbose, but I just wanted to tell the full story to indicate the agent seemed to know what he was doing. Is the agent correct or can I still get ORC with Skymiles? (AA miles have already posted.)
Caveat here is I have never had a DL agent attempt to put UA/AA info in. I've always done that myself or had a UA/AA agent enter my info in after getting rebooked by DL.
I think you should be eligible for the ORC based on the paid ticket you had to SDF.
#656
FlyerTalk Evangelist




Join Date: Sep 2003
Location: San Antonio
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If DL sees you credited to AA, they can deny. However this is a YMMV situation.
#657

Join Date: Sep 2021
Location: LAS
Programs: DL DM
Posts: 141
I had called once more and had a very sympathetic agent who told me that the SM team only could see the DL class O and directed me to call VS and have them change the ticket. I didn't call back after that and ended up doing a run to SLC to get the rest of the MQDs--ended up doing some skiing too for the day.
I wrote in for feedback about the last two agents and the entire ordeal, perhaps DL will throw me a bone in the form of SM in 2-4 months when they get to it.
I wrote in for feedback about the last two agents and the entire ordeal, perhaps DL will throw me a bone in the form of SM in 2-4 months when they get to it.
Last edited by presence.unknown; Dec 29, 2022 at 5:58 pm Reason: typo
#658
FlyerTalk Evangelist




Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 28,002
I had called once more and had a very sympathetic agent who told me that the SM team only could see the DL class O and directed me to call VS and have them change the ticket. I didn't call back after that and ended up doing a run to SLC to get the rest of the MQDs--ended up doing some skiing to for the day.
I wrote in for feedback about the last two agents and the entire ordeal, perhaps DL will throw me a bone in the form of SM in 2-4 months when they get to it.
I wrote in for feedback about the last two agents and the entire ordeal, perhaps DL will throw me a bone in the form of SM in 2-4 months when they get to it.
#659


Join Date: Jul 2016
Location: SoCal
Programs: IHG Diamond Amb, Marriott Gold, Hilton Gold, Delta Gold
Posts: 169
Wondering if ORC will apply in this situation.
I was booked with SkyMiles LHR-SEA-SNA (all DL operated) in Premium Select (main for the domestic leg). DL21 from LHR to SEA cancelled (auto rebooked onto next day LHR-MSP-SNA, DL operated) so I called and was rebooked to VIR105 LHR to SEA and DL SEA-SNA same day as originally scheduled.
My question really is, since award tickets normally only earn MQM/MQD when on DL Metal, can I use ORC to get MQM for the Virgin Atlantic leg.
Boarding pass shows Premium/G for the LHR-SEA leg and Y for SEA-SNA.
I was booked with SkyMiles LHR-SEA-SNA (all DL operated) in Premium Select (main for the domestic leg). DL21 from LHR to SEA cancelled (auto rebooked onto next day LHR-MSP-SNA, DL operated) so I called and was rebooked to VIR105 LHR to SEA and DL SEA-SNA same day as originally scheduled.
My question really is, since award tickets normally only earn MQM/MQD when on DL Metal, can I use ORC to get MQM for the Virgin Atlantic leg.
Boarding pass shows Premium/G for the LHR-SEA leg and Y for SEA-SNA.
#660
Original Member and FlyerTalk Evangelist




Join Date: May 1998
Location: Kansas City, MO, USA
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Posts: 16,619
Here's the thing. I was rebooked on AA. Asked the agent if he can put in my AA FF#. However, agent said if he did that , I wouldn't be able to earn miles on DL. I went for the AA# anyway inin order to receive Gold benefits.
Sorry for being so verbose, but I just wanted to tell the full story to indicate the agent seemed to know what he was doing. Is the agent correct or can I still get ORC with Skymiles? (AA miles have already posted.)
Sorry for being so verbose, but I just wanted to tell the full story to indicate the agent seemed to know what he was doing. Is the agent correct or can I still get ORC with Skymiles? (AA miles have already posted.)

