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Old Oct 7, 2023, 1:25 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Dr Jabadski
Bilt Rewards Mastercard WikiPost

(10/7/23 Original author (Dr Jabadski) note: As I posted here on 9/9/23 “Considering I’ve been salivating about simple no-cost points-etizing (like monetizing) my condo payments for about 25 years, I see Bilt as a game changer.” I should have added “almost a Holy Grail” (a thing that is eagerly pursued or sought after). I successfully applied for a Bilt Mastercard 1 month ago thus I’m far from an expert. Both before and after approval I posted multiple questions many times on this thread and several other FTers were highly gracious and informative. Thought a WikiPost might save some others a good deal of time, effort and aggravation, at least in not repeating my questions and searching for the answers. I certainly hope the experts will edit and update this WikiPost as necessary. I’m also exercising Writer's Prerogative to officially coin the term “pointsetize”, like monetize “convert into or express in the form of currency”, to earn points from payments which otherwise would not earn points.)

Bilt Rewards Mastercard (Bilt MC) was first launched in mid-2021, in good part as a no fee way to charge and pointsetize rent payments. (Perhaps the only no fee way to pointsetize rent payments.) There are multiple reports of earning Bilt points for paying condominium monthly maintenance/common charges, sometimes even when the word “condo” or “condominium” is in the transaction description.

Bilt MC is a personal credit card, WF reports credit card information to the various credit bureaus and Bilt MC will count toward Chase 5/24.

This post and this post (both from 9/7/23) describe shutdown reports perhaps related to “micro transactions”, fluctuating rent payment amounts or multiple rent payments. This 10/11/23 post includes several references to Reddit user quotes about shutdowns and several Reddit Bilt quotes in response.

Links to Bilt Rewards Terms of Use and Evolve Bank & Trust (Bilt Technologies) Customer Account Agreement. The Terms state “Bilt may make available to you a Bilt Rent Account (“Account”), which is a transaction bank account that can be used by you solely to make rent payments.” The Agreement states: “For the avoidance of doubt, the Account is a transaction bank account that can be used by you solely to make rent payments. For the avoidance of doubt, this is not an account that you may use to deposit or withdraw funds for any other purposes outside of rent payments.”

Bilt MC is a metal card weighing ~16 grams (comparisons: AmEx biz plat 18.5 gm, AmEx Gold 15 gm, Chase Sapphire Reserve 13 gm, traditional plastic card 5 gm).

Bilt Mastercard is issued and managed by Wells Fargo. Bilt Rewards is a separate website and app (which contains some credit card information but not as much as WF website).

Most reports are of instant approvals, Wells Fargo reconsideration phone number and experiences are not well documented. Reported initial Credit Limits vary $4,000 - $30,000 with higher limits more commonly reported. This post (9/1/23) describes one instance of a “Something went wrong” message upon application and the steps toward approval several days later.

In March/April 2025 Bilt initiated a new and different process for paying rent and HOA fees which requires “preauthorization” and/or "auto-pre-authorization" within 5 days of payment. Rent payments can be made in multiple different ways. Bilt will provide a (bank) routing number and account number. ACH rent payments can be sent (deposited) by Bilt or withdrawn by a managing company.

Bilt MC is shipped via trackable no-signature-required First Class mail in a small (4.5” x 6.5”) white box with unique packaging inside as pictured at the bottom of this post. As of Feb 2024 no reports of expedited shipping.

Reports on this thread starting in late November 2023 indicate this "quasi-SUB" may be offered randomly and/or only to some people, selection criteria unknown. This post may be the only report of being offered the quasi-SUB prior to Bilt Mastercard application, based on existing Bilt Rewards account. Bilt's “quasi-SUB" is offered via an email and a text message notification the same day as card receipt informing of 5x/5 days/max 50K (email quoted verbatim in this post). (Quasi* due to very short duration in contrast to many traditional SUBs of 3 month duration.) Please note this quasi-SUB maxs out at $12,500 (not $10,000) and tax payments will count. No reports yet of returns and their effect on quasi-SUB. (* “quasi-“ a combining form meaning “resembling,” “having some, but not all of the features of,” used in the formation of compound words: quasi-definition; quasi-monopoly; quasi-official; quasi-scientific.)

Newly earned Bilt points will display as “pending” until 5 transactions per statement cycle. After 5 transactions, points will post and become available shortly after a transaction, before statement date. The Bilt Rewards website has a “transaction counter” which disappears upon reaching 5.

Bilt points for linking partner programs (100 points each) and for adding a credit card to Bilt Wallet (100 points each for first 3) post immediately. Original author received 500 point bonus for first rent payment.

Bilt Rewards points are transferable at 1:1 usually within a few minutes to multiple different airline and hotel programs.

There’s discussion of the long term viability of Bilt with some of those posts linked at the bottom of this post after “BREAK”.

Bilt Status Tiers: Blue - anyone enrolled in Bilt Rewards with under 25,000 points, Silver - 25,000 points earned, Gold - 50,000 points earned, Platinum - 100,000 points earned. “Tier status earned at any point in a year remains active through the end of the following year.” “Earn Interest on Points” (Silver, Gold, Platinum Tiers) is minimal, discussed on this post and this post.

Bilt Points Quest Trivia was discontinued as of July 2024. Bilt Points Quest Trivia on the first of each month offers up to 250 points for correctly answering, within 10 seconds, 6 (out of 15-20) questions. Must get first 5 questions (10, 20, 30, 40, 50 points) correct to see the 6th “bonus” 100 point question. There’s often a Reddit thread with the Q & A. (Point Quest - October 2023 Answers) The lower half of this post has comments from a highly experienced “test taker” regarding memory, recall and “studying” for Points Quest Trivia.

Bilt Rent Free may also have been discontinued in 2024 or 2025. Bilt also has various “RentFree” games, available a few days prior to and/or on the 1st of the month, different people get different games. Could be a Family Feud style question with enough time to Google answers or a “Where's Wally?” (Bilt Brick) type of game or something else. Successful completion enters to be one of 3 people for whom Bilt pays their monthly rent (up to $2500).

List of Bilt’s Rent Day promotions going back to October 2022 at the bottom of the page here: DEALSPOINTS.

June 2024: Bottom of this post describes one person’s experience paying a significant assessment (and earning points) with Bilt MC, at this time (only 3 weeks later) no report of clawback or shutdown (based on using Bilt to pay rent more than once a month and/or for something other than rent/condo fees).

June 2024: Bottom of this post contains Bilt quotes regarding Bilt BiltProtect.

June 2024: Important post (and link) stating that WF is losing money every month on Bilt.
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Old Jan 17, 2023 | 10:11 pm
  #121  
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Originally Posted by Troopers
Ok, thanks. The agent said I will need to update. Have you made a successful rent payment since fraud incident?

Mom’s acct was also hit last week but received text and email alerts today.
Went through this apparently common fraud issue with WF and Bilt today and the Bilt CS explicitly said the ACH information did not need to be updated as they issued a new card number. I would just watch that you get credit for the 5+ transactions made on your old card number since it sounded like the new card number may not "see" those transactions and give you points credit for rent payments made on the re-issued account.
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Old Jan 19, 2023 | 9:25 am
  #122  
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Fraud on replacement card not received!

Originally Posted by mnmag
I had alerts for a couple of fraudulent charges & will be getting a new card.
I was supposed to receive my card within 5-7 business days but had not yet received it when I received a 'thank you for confirming your card' email from WF. I called in & reported the stolen new card & was told that they could see that someone had tried to use it for a $6.38 charge. This new card is cancelled & they are overnighting a new card!
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Old Jan 20, 2023 | 7:44 pm
  #123  
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Originally Posted by mnmag
I was supposed to receive my card within 5-7 business days but had not yet received it when I received a 'thank you for confirming your card' email from WF. I called in & reported the stolen new card & was told that they could see that someone had tried to use it for a $6.38 charge. This new card is cancelled & they are overnighting a new card!
The attack being used is a BIN attack, according to a BILT representative on Reddit. So it's possible for them to guess numbers of cards that are in transit.
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Old Jan 20, 2023 | 8:44 pm
  #124  
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Originally Posted by eponymous_coward
The attack being used is a BIN attack, according to a BILT representative on Reddit. So it's possible for them to guess numbers of cards that are in transit.
Interesting! I later got a fraud alert for an attempted $500 charge at an actual location which was denied.
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Old Jan 30, 2023 | 9:37 am
  #125  
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I'll never be able to rebuild Freedom Flex/Ink Cash/CSP/Unlimited because I keep getting attracted by more than 5 shiny things every 24 months, so I thought this might be a good alternative.

Bad: Fraud on the first day
Good: They next-day-aired the replacement on Saturday
Good: The 5x for 5 days seemed to work on the new card
Bad: The 5x ended after 3.5 days (I've got an inquiry in)
Good: The Bilt site is pretty easy to navigate, see the card number, see rewards earned, add travel rewards partners, ...
Bad: The WF site is very hard to navigate and had lags where other banks are instant (activate cell phone until set up alerts, get a replacement card until see activity on replacement card)
Good: It appeals to the game-player in me . . . what expenses can I shift to be payed on the 1st every month for double points? Can it be automatic or manual? Is it worth a possible $5 in points to play trivia this month?

I guess the fee is $0 so as long as I have the time and patience to call/email about the issues . . . but I can see one or the other of those expiring soon :-) And we may sell the house one day. The rent benefit would be phenomenal then.

Last edited by highops; Jan 30, 2023 at 9:39 am Reason: t0 --> until for clarity
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Old Jan 31, 2023 | 9:37 am
  #126  
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Originally Posted by highops
I'll never be able to rebuild Freedom Flex/Ink Cash/CSP/Unlimited because I keep getting attracted by more than 5 shiny things every 24 months, so I thought this might be a good alternative..
Just got my card, another bad is that I can't add the card to Samsung or Google pay without contacting WF. All my other cards use other verification methods but with Bilt it is giving me the general WF 800 number and I'm lost in a phone tree.

I assume this card does not have a chip so would need an app for NFC payments.
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Old Jan 31, 2023 | 10:26 am
  #127  
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Originally Posted by Brighton Line
Just got my card, another bad is that I can't add the card to Samsung or Google pay without contacting WF. All my other cards use other verification methods but with Bilt it is giving me the general WF 800 number and I'm lost in a phone tree.

I assume this card does not have a chip so would need an app for NFC payments.
It does not have a contactless chip. However, I've been able to add both my original card and the replacement card to Google Pay from within the Bilt mobile app. I did not need to contact Wells Fargo in either instance.

Last edited by progapanda; Feb 15, 2023 at 5:09 pm
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Old Jan 31, 2023 | 10:33 am
  #128  
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Originally Posted by progapanda
It does not have a chip. However, I've been able to add both my original card and the replacement card to Google Pay from within the Bilt mobile app. I did not need to contact Wells Fargo in either instance.
I can't remember what I did- maybe I used the "show number" feature in the app, but I also was able to relatively easily add the card w/o a call to WF.
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Old Feb 1, 2023 | 9:24 am
  #129  
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Originally Posted by highops
I can't remember what I did- maybe I used the "show number" feature in the app, but I also was able to relatively easily add the card w/o a call to WF.
I tried adding it in the morning. At 4:30p just as my subway train was entering the tunnel I get a call from WF and it went to voicemail. There was a fraud alert placed on the account and it was frozen.
I called later in the day and the freeze was placed because someone added the account to Amazon. Well that someone was myself and the account did add correctly.
More time was spent reviewing the charges to verify there was no fraud on this account and that I had the card.

Now the next day, attempted to add the card again to Google Pay, and same thing. Come up with the button CALL BANK. Which is the general 800 number. They answer and say I have to transfer you to online banking and they will drop when they do the transfer.

Online banking says I need to contact Customer Service and sends me back to the original people. Now this person says I have to call the number on the back of the card which is Bilt Reward. I am out of time to handle this for today.
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Old Feb 1, 2023 | 2:54 pm
  #130  
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This is so totally not worth my time and I am so doing it anyway-

I am moving all my monthly donations to organizations to the first and putting them on this card. I get a whopping gain of 2 Hyatt versus 2 cents cash on tens of dollars a month.

I'm not sure of the actual cash value of the card for a non-renter but for just the game playing and the $10,000 (instead of $1000 - are you reading AMEX?) loss-damage insurance it's a winner. Of course, WF may ruin this by being too annoying.
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Old Feb 1, 2023 | 3:14 pm
  #131  
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Originally Posted by highops
I'll never be able to rebuild Freedom Flex/Ink Cash/CSP/Unlimited because I keep getting attracted by more than 5 shiny things every 24 months, so I thought this might be a good alternative.

Bad: Fraud on the first day
Good: They next-day-aired the replacement on Saturday
Good: The 5x for 5 days seemed to work on the new card
Bad: The 5x ended after 3.5 days (I've got an inquiry in)
Good: The Bilt site is pretty easy to navigate, see the card number, see rewards earned, add travel rewards partners, ...
Bad: The WF site is very hard to navigate and had lags where other banks are instant (activate cell phone until set up alerts, get a replacement card until see activity on replacement card)
Good: It appeals to the game-player in me . . . what expenses can I shift to be payed on the 1st every month for double points? Can it be automatic or manual? Is it worth a possible $5 in points to play trivia this month?

I guess the fee is $0 so as long as I have the time and patience to call/email about the issues . . . but I can see one or the other of those expiring soon :-) And we may sell the house one day. The rent benefit would be phenomenal then.
I have been hesitating for months whether I should jump onto Bilt.
No big open bonus, but is the only unique card that has routing & account number for those usages...
the recent wave of fraud is halting me...
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Old Feb 1, 2023 | 3:39 pm
  #132  
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Originally Posted by vennichael
I have been hesitating for months whether I should jump onto Bilt.
No big open bonus, but is the only unique card that has routing & account number for those usages...
the recent wave of fraud is halting me...
Bilt customer service has been very responsive - the earned points is fixed. So, consider that if you are on the fence.

The fraud is definitely something to consider though.
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Old Feb 6, 2023 | 8:57 am
  #133  
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Originally Posted by progapanda
Went through this apparently common fraud issue with WF and Bilt today and the Bilt CS explicitly said the ACH information did not need to be updated as they issued a new card number. I would just watch that you get credit for the 5+ transactions made on your old card number since it sounded like the new card number may not "see" those transactions and give you points credit for rent payments made on the re-issued account.
While my mom's ACH info did not change with the new Bilt card number, rent auto payment through apt portal stopped. Not sure why. I had to manually pay for Feb and re-setup autopay.
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Old Feb 8, 2023 | 5:31 am
  #134  
 
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Originally Posted by eponymous_coward
The attack being used is a BIN attack, according to a BILT representative on Reddit. So it's possible for them to guess numbers of cards that are in transit.
If it is a BIN attack, how do they find out the right cvv, expiration date and billing address?
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Old Feb 8, 2023 | 6:42 am
  #135  
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Originally Posted by Lllyh
If it is a BIN attack, how do they find out the right cvv, expiration date and billing address?
They guess the expiration date and authorize the card somewhere that doesn't require cvv or zip.

[Glares at Amazon]
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