Upcoming Changes to MPC
#271


Join Date: Jan 2008
Posts: 2,554
The J lounges and Boarding queues can be really crowded esp the Pier J lounge.
Guess this would be a chance for CX to reduce the crowd?
Guess this would be a chance for CX to reduce the crowd?
#272




Join Date: Apr 2016
Programs: Marriott Ambassador, Hyatt Globalist, Hilton Diamond,
Posts: 322
If CX's goal is to restrict access to its lounges as much as possible, I don't think they would have a co-branded credit card in HK that allows even CX GREEN members who fly ECONOMY (on CX metal) to use their J & (even) F lounges. And, yet, they do! And this program was only launched within the last few years (post Covid), not something launched a long time ago that they are looking to cancel soon.
#273




Join Date: Apr 2016
Programs: Marriott Ambassador, Hyatt Globalist, Hilton Diamond,
Posts: 322
CX wants to rebrand itself from "earn-n-burn" to an eco-system, the changes are more significant than any of you have posted in Flyertalk. 2026 is the most likely scenario. Also, they are eyeing market trend as Hong Kong is losing its financial sector prestige and premium travelers associated with the market. All the talk can be mute as the changes will only bring in significant revenue if there are more premium flyers.
#274




Join Date: Apr 2016
Programs: Marriott Ambassador, Hyatt Globalist, Hilton Diamond,
Posts: 322
As for the answer to your question, it'll be a major eco-system overhaul. Not just tweaking of status points here and there. A few options are on the table.
#275




Join Date: Apr 2016
Programs: Marriott Ambassador, Hyatt Globalist, Hilton Diamond,
Posts: 322
I love those speculation threads. It is sufficient for one poster to throw an idea in the ring and lots of fighters come out.
The CX SL (like often OWBronze for other airlines) is a great way to enforce loyalty for not-so-frequent flyers.
Removing lounge access on CX flights for SL would be a bad move. But I am not an expert, nor have any connection to CX management. Just common sense.
The CX SL (like often OWBronze for other airlines) is a great way to enforce loyalty for not-so-frequent flyers.
Removing lounge access on CX flights for SL would be a bad move. But I am not an expert, nor have any connection to CX management. Just common sense.
#276


Join Date: Apr 2018
Location: HKG,SIN,CAN
Programs: CX MPC DM, HU FWC Gold
Posts: 379
Allow me to offer a counter-perspective (thought personally I agree with your assessment). There are many premium flyers that complain about the crowds in J lounges. Many premium flyers, especially ones that pay full fares, don't appreciate having to sit with 3-5 strangers around them in close proximity, toe-to-toe. Have made comments to CX and let them know that if there's another premium airline serving the same route around the same time (such as SQ), lounge comfort is a big factor in the decision. The ball is in CX's court to evaluate: are these just loud complaints from a few and most premium flyers are happy to stay with CX, or, do these complains represents enough premium flyers that lounge changes would entice them to fly with CX more offsetting potential losses in devaluation of SL lounge benefits? The most likely scenario is not denied SL lounge access completely but make some limitations and adjustments. But unfortunately, no access is on the table.
SQ or QR is doing so.
For the lounge usage growth issue, we cannot eliminate JL lifetime JGC and AA "dunno why always challenge" platinum pro.
CX did not realize because of the frequency reduction on connecting flights, people "have to" use lounge for a longer time.
#277
FlyerTalk Evangelist


Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 21,005
Allow me to offer a counter-perspective (thought personally I agree with your assessment). There are many premium flyers that complain about the crowds in J lounges. Many premium flyers, especially ones that pay full fares, don't appreciate having to sit with 3-5 strangers around them in close proximity, toe-to-toe. Have made comments to CX and let them know that if there's another premium airline serving the same route around the same time (such as SQ), lounge comfort is a big factor in the decision. The ball is in CX's court to evaluate: are these just loud complaints from a few and most premium flyers are happy to stay with CX, or, do these complains represents enough premium flyers that lounge changes would entice them to fly with CX more offsetting potential losses in devaluation of SL lounge benefits? The most likely scenario is not denied SL lounge access completely but make some limitations and adjustments. But unfortunately, no access is on the table.
#278


Join Date: May 2017
Posts: 163
But I do agree if they want to reduce the traffic in actual J lounge, they can have a frequent flyer lounge for SL in HKG instead with less offering.
#279


Join Date: Jan 2017
Programs: CX GO, IHG Dia Amb
Posts: 832
CX wants to rebrand itself from "earn-n-burn" to an eco-system, the changes are more significant than any of you have posted in Flyertalk. 2026 is the most likely scenario. Also, they are eyeing market trend as Hong Kong is losing its financial sector prestige and premium travelers associated with the market. All the talk can be mute as the changes will only bring in significant revenue if there are more premium flyers.
#280
Join Date: Feb 2025
Posts: 106
How come it sounds to me that CX is eyeing something towards revenue-based, similar to what its Western counterparts are offering. A significant change that heavily inclined to and reward premium flyers that pay the most, while cutting earnings and benefits for those who fly in cheaper buckets. A slight relieve though its not realising in this year. Fingers crossed.
My personal view is CX may have fully exploited the real high end of ex-HKG group for their demand for intercontinental / transpacific travel. A BA like overhaul will hurt transit, open jaw, ex-AUS, EU, TW business as I firmly believe. But who knows
I do 1400-1800 SPs these years, a combination of both open jaw and ex-HKG tickets. I dont mind going down to 1200 or up to 2000ish for the best value. But really appreciate more simplicity and visibility than complexity, to leave some brain power for somewhere else of my life.
Last edited by CXj3j24; Mar 13, 2025 at 9:25 pm
#281
Join Date: Feb 2025
Posts: 106
I would argue the overcrowded issue may be more acute in some CX outport lounges like BKK / PVG.
#284
Join Date: Mar 2025
Posts: 2
SQ's lounge footprint across its network is not a benchmark amongst airlines as it lacks the elegance that you find at Cathay's The Pier and Deck and soon The Wing (once the new design is unveiled).
Having said this, SQ lounges are functional and predictable but nothing outstanding.
My votes goes to #1 - Cathay Pacific (The Pier - First and Business and The Deck), #2 - Qantas (First - SYD/MEL/SIN) and #3 - Qatar (First and Business in Doha) for their premium lounge products.
Having said this, SQ lounges are functional and predictable but nothing outstanding.
My votes goes to #1 - Cathay Pacific (The Pier - First and Business and The Deck), #2 - Qantas (First - SYD/MEL/SIN) and #3 - Qatar (First and Business in Doha) for their premium lounge products.
#285




Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 3,087
I'm not sure where some of the speculation (esp. the previous page) is coming from.
As some people know here my credibility with CX info doesn't need further description. You can all go back to the Aria thread where I had long hinted where the inaugural destination would be when so many people were screaming LHR or what not.
And I can assure that some of the claims in the last page are baseless and not what the new program will be about.
As some people know here my credibility with CX info doesn't need further description. You can all go back to the Aria thread where I had long hinted where the inaugural destination would be when so many people were screaming LHR or what not.
And I can assure that some of the claims in the last page are baseless and not what the new program will be about.

