Upcoming Changes to MPC
#301
Join Date: Dec 2024
Posts: 178
doable is a thing , but beside the 3 holiday , one need to do another 3 long haul trip , how many (hk)people is able to pay for 6business class ticket and what industry in hk can have so many day off a year? so , this group of people is really really small amount compare to the moved out big companies that do have a lot of business trip . so i just dont understand how come the DM number would be increased , the maths didnt add up at all.
#302


Join Date: Mar 2006
Location: mostly HKG
Programs: CX GO / OWS
Posts: 296
doable is a thing , but beside the 3 holiday , one need to do another 3 long haul trip , how many (hk)people is able to pay for 6business class ticket and what industry in hk can have so many day off a year? so , this group of people is really really small amount compare to the moved out big companies that do have a lot of business trip . so i just dont understand how come the DM number would be increased , the maths didnt add up at all.
And, as we all know on FT, status run flights is kinda normal here.
#303

Join Date: Dec 2023
Posts: 205
Migration transforms rather than eliminates travel demand. Relocated businesses separates work and personal ties so now youve got more bidirectional personal travel to cope with the social loss
Also, many Hong Kongers have significantly higher price tolerance and will pay premiums because of their strenuous labor hours and lack of paid leave. I have a friend who pays for F to Japan just for weekend detox getaways multiple times every year.
Also, many Hong Kongers have significantly higher price tolerance and will pay premiums because of their strenuous labor hours and lack of paid leave. I have a friend who pays for F to Japan just for weekend detox getaways multiple times every year.
#304

Join Date: Oct 2023
Posts: 636
I would also be surprised too though if the number of DMs has gone up materially.
#305
Join Date: Feb 2025
Posts: 106
Its not just an HKG issue though. For example, LHR is awful at peak times - especially end of term. This isnt just a crowding issue. The LHR lounge team flat-out turn away CXs own premium cabin passengers, so its an actual access issue. I would guess a lot of the LHR surge in demand is from SLs given the presumptive travel pattern.
I think this is a really tricky issue. Giving SL lounge access 100% drives loyalty, as suggested up thread, but there are direct/indirect costs that need to be balanced.
As with all of CXs loyalty moves over the last many years, I expect any change to vaguely resemble the moves of BA or QF but to be designed with a nickle-and-dime mindset and to also be completely inappropriate for the CX business/market.
We have seen this with adjusted status points earning ratios that got adjusted during COVID, the apparent massive underperformance of the SCB / Cathay credit card and the laughably poor (and now partially reversed) attempts to conflate the airlines core brand with the lifestyle focus (i.e. hawking insurance products and duty free items to members).
I think this is a really tricky issue. Giving SL lounge access 100% drives loyalty, as suggested up thread, but there are direct/indirect costs that need to be balanced.
As with all of CXs loyalty moves over the last many years, I expect any change to vaguely resemble the moves of BA or QF but to be designed with a nickle-and-dime mindset and to also be completely inappropriate for the CX business/market.
We have seen this with adjusted status points earning ratios that got adjusted during COVID, the apparent massive underperformance of the SCB / Cathay credit card and the laughably poor (and now partially reversed) attempts to conflate the airlines core brand with the lifestyle focus (i.e. hawking insurance products and duty free items to members).
CX lounge network capacity is way below pre-COVID level. I totally understand the need of rationalising lounge investment. But many CX-operated outport lounges are even getting more popular than pre-COVID time while other OW operators cannot scale up their lounge offerings as demand recovers. The loss of the Cabin capacity has proved to be very substantial now. In other OW hubs like LHR and MAD, it is just messier...though not of any CX's strategic miscalculation. SYD/MEL/HND/NRT/HEL are doing just fine really because QF/JL/AY did not scale back their lounge capacity significantly from pre-COVID levels at their home bases.
CX BKK lounge will get worse after QR moves to the midfield terminal. And the JL lounge cannot share much burden. The OW lounges at ICN and AMS are good additions post COVID. But it does not address the issues faced by some OW hubs where there are many high-frequency international flights.
Anyway, back to the topic, CX will need to find a solution, either the supply for demand side. It could be hard to keep everyone happy. And judging from how happy CX is with its convenience store sized offline outlet at Taikoo, I dont think it would back from any lifestyle initiatives including credit card collab.
#306


Join Date: Mar 2011
Programs: Marriott Lifetime Platinum, Cathay Gold, Krisflyer Silver, Virgin Gold, Volare Premium
Posts: 1,433
Quite agree that CX runs a very different business model from BA / QF / QR, which is tricky to balance the interests of different stakeholders. For CX, a major MPC overhaul could require lots of data work. Not exactly sure if CX can ace it.
CX lounge network capacity is way below pre-COVID level. I totally understand the need of rationalising lounge investment. But many CX-operated outport lounges are even getting more popular than pre-COVID time while other OW operators cannot scale up their lounge offerings as demand recovers. The loss of the Cabin capacity has proved to be very substantial now. In other OW hubs like LHR and MAD, it is just messier...though not of any CX's strategic miscalculation. SYD/MEL/HND/NRT/HEL are doing just fine really because QF/JL/AY did not scale back their lounge capacity significantly from pre-COVID levels at their home bases.
CX BKK lounge will get worse after QR moves to the midfield terminal. And the JL lounge cannot share much burden. The OW lounges at ICN and AMS are good additions post COVID. But it does not address the issues faced by some OW hubs where there are many high-frequency international flights.
Anyway, back to the topic, CX will need to find a solution, either the supply for demand side. It could be hard to keep everyone happy. And judging from how happy CX is with its convenience store sized offline outlet at Taikoo, I dont think it would back from any lifestyle initiatives including credit card collab.
CX lounge network capacity is way below pre-COVID level. I totally understand the need of rationalising lounge investment. But many CX-operated outport lounges are even getting more popular than pre-COVID time while other OW operators cannot scale up their lounge offerings as demand recovers. The loss of the Cabin capacity has proved to be very substantial now. In other OW hubs like LHR and MAD, it is just messier...though not of any CX's strategic miscalculation. SYD/MEL/HND/NRT/HEL are doing just fine really because QF/JL/AY did not scale back their lounge capacity significantly from pre-COVID levels at their home bases.
CX BKK lounge will get worse after QR moves to the midfield terminal. And the JL lounge cannot share much burden. The OW lounges at ICN and AMS are good additions post COVID. But it does not address the issues faced by some OW hubs where there are many high-frequency international flights.
Anyway, back to the topic, CX will need to find a solution, either the supply for demand side. It could be hard to keep everyone happy. And judging from how happy CX is with its convenience store sized offline outlet at Taikoo, I dont think it would back from any lifestyle initiatives including credit card collab.
#307


Join Date: Mar 2011
Programs: Marriott Lifetime Platinum, Cathay Gold, Krisflyer Silver, Virgin Gold, Volare Premium
Posts: 1,433
Are these the numbers of Marriott matches? Wheres the data from? I got SL match then flew 9 J revenue segments and several Y segments to get to Gold. I booked a few long haul J this coming year but have yet to decide whether its worth remaining Cathay SL or GO as most flights are in J anyway. In my case though, Cathay has benefitted because I wouldnt have flown with them if I didnt have the status. I would have considered other carriers (was previously KF Gold).
#308
Join Date: Dec 2024
Posts: 178
Banker, lawyer, consultant, doctor. Basically any professional in Central. Lots of people have flex to remote work now. Just bring your laptop with you. I don't need approval to go away if its less than a certain number of days and I am willing to work during the trip - just need to tell them. Europe and US are difficult given timezones but Aus is an easy long weekend.
these kind of people is in hk from before , they will be DM from before . wont be a new DM , i am saying that these kind of people wont make the increase of the new DM .
thats why i dont understand where is the new DM comes from and making the number DM even more than before after so much compnaies and people left hk.
#309


Join Date: Apr 2018
Location: HKG,SIN,CAN
Programs: CX MPC DM, HU FWC Gold
Posts: 379
Lounge Area by non CX member:
Not just silver, but in Hong Kong or Taiwan, Japan Airlines Lifetime Sapphire is the problem that causes crowded lounge areas.
For F lounges, AA Platinum Pro is a problem as well.
If they enforce the one world member only lounge, the problem will be slightly solved.
Silver Issue:
Silver did put the problem a bit more seriously, BUT after a few years, SCB CX card launched, the silver membership is no longer a benefit if you're applying for SCB Priority CX Card.
Unless CX did continue their membership for no reason, we are now suffering from the Marriott status match era.
Not just silver, but in Hong Kong or Taiwan, Japan Airlines Lifetime Sapphire is the problem that causes crowded lounge areas.
For F lounges, AA Platinum Pro is a problem as well.
If they enforce the one world member only lounge, the problem will be slightly solved.
Silver Issue:
Silver did put the problem a bit more seriously, BUT after a few years, SCB CX card launched, the silver membership is no longer a benefit if you're applying for SCB Priority CX Card.
Unless CX did continue their membership for no reason, we are now suffering from the Marriott status match era.
#310

Join Date: Oct 2023
Posts: 636
i know this kind of people would be DM all the time .
these kind of people is in hk from before , they will be DM from before . wont be a new DM , i am saying that these kind of people wont make the increase of the new DM .
thats why i dont understand where is the new DM comes from and making the number DM even more than before after so much compnaies and people left hk.
these kind of people is in hk from before , they will be DM from before . wont be a new DM , i am saying that these kind of people wont make the increase of the new DM .
thats why i dont understand where is the new DM comes from and making the number DM even more than before after so much compnaies and people left hk.
And as someone said above, people who leave Hong Kong never fully leave. They come back 2/3 times a year to see family/for weddings/funerals.
That said, I would still be surprised if the number of DMs has gone up significant overall.
#311




Join Date: Feb 2025
Programs: CX, World of Hyatt
Posts: 172
Could Cathay be changing The Wing J into a SL lounge in the forseeable future to reduce crowding in the other HKG lounge
#312


Join Date: Jan 2017
Programs: CX GO, IHG Dia Amb
Posts: 832
#313
FlyerTalk Evangelist


Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 21,005



