Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally, there are no long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2021]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2020]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2019]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to a new / existing thread if appropriate.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally, there are no long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2021]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2020]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2019]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2022]
#841
Join Date: Feb 2022
Location: LAX
Programs: UA
Posts: 1,536
I believe that some awards price differently as a round trip vs two one ways.
#842
Join Date: Apr 2022
Programs: UA 1K, Hilton Diamond, Marriott Platinum
Posts: 65
I searched for this and couldn't find anything- but I'm not even sure what I'm searching for. Are there any threads on the best way to travel on UA with someone flying out of a different city? My girlfriend and I have been spending 4-5 days in Central America every couple of months- she departs from BWI/IAD, and I typically fly out of DTW/ORD. She has no status on United, and I have roughly one billion miles to spend.
It seems like every way I book a trip is the dumbest way. If I try to fly to IAD on a separate ticket first? Delayed flight, no delay protection due to different PNR. Try to meet at the connecting point? No club access for her (been using CC passes but running low), have to call to move to E+ on shared flights. If we have to return to a different airport than we started, it gets even more confusing on what I can and can't do with UA.
I can't imagine I'm the first person to run into this issue, but I also don't know if its "solvable".
It seems like every way I book a trip is the dumbest way. If I try to fly to IAD on a separate ticket first? Delayed flight, no delay protection due to different PNR. Try to meet at the connecting point? No club access for her (been using CC passes but running low), have to call to move to E+ on shared flights. If we have to return to a different airport than we started, it gets even more confusing on what I can and can't do with UA.
I can't imagine I'm the first person to run into this issue, but I also don't know if its "solvable".
#843
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
The rules are actually pretty simple -- if you're on the same flights, she can be treated as your companion.
In practice, UA tends to be quite reasonable about separate ticket delays if both tickets are on UA.
#845
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
Under the *G access rules, it says:
Starting May 3, 2021, the guest must be traveling on the same flight.
#847
Join Date: Sep 2010
Location: Chicago
Programs: Hyatt Glob; UA 1K; BonVoyage LTT (RIP SPG); HH Dia; JX Insighter
Posts: 1,643
Two non-status pax flying LH C FRA-ORD then connecting UA Y ORD-XXX. Will they get UC access? I’m seeing conflicting reports.
#848
Join Date: Jun 2014
Programs: UA MM
Posts: 4,130
Business class on a Star Alliance member airline --
Customers may only access a United Club location at the departure airport for their international business class flight.
#849
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
For non-status, non-UC member partner flight, only when departing in International Business/First and then Polairs Lounge could also be available.
#850
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
#851
Join Date: Nov 2017
Programs: Chase and American Express
Posts: 260
What are the odds United will have another Fly to the Finish type promotion. I am like 1.5k from requalifying for gold and something like that would be great.
#852
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,516
#853
Join Date: Mar 2010
Location: YYZ
Programs: MileagePlus - Gold
Posts: 104
Falling from 1k to Gold at the end of this year. I have ~600 PP that will expire in July next year. Can I use them for both domestic and international booking even as a Gold?
#854
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
#855
Join Date: Jan 2017
Location: Northeast PA
Posts: 3
Hi,
I'm a newbie here and in the miles arena. I've read this entire thread over the past month, but I'm still overwhelmed and need to refer to the glossary and wiki fare class posts daily! Thanks for providing such a wealth of useful information, and thanks for your help in advance.We don't have UA status yet, but do have miles over the years, and a UA branded CC.
Basic question:
I'm confused about the difference between award and upgrade fare codes, specifically JN (Everyday Award Inventory - Elite/CC everyday business, etc.) and PZ (Upgrade Inventory- Upgrades to Polaris business, etc.) I'm looking to possibly use miles to go from Premium Plus (PP? P+? PE?) to Polaris, and understand this to be a MUA. Since MUA uses both "upgrade" and "awards" in its description, which fare code should be available for this: JN (award inventory) or PZ (upgrade inventory) or something else?
Specific flight question 1.
Three weeks ago I booked a round trip revenue TATL flight, EWR - TLV in Premium Plus cabin, outbound on 4/15/2023 (UA 84). Since we have the miles I’m considering a MUA to Polaris for the outbound only. In searching (on the app) for the fare codes offered for that flight/date I see JN9, PZ0.
When I go to united.com into my reservation, select upgrade cabin, then miles, why does it say “waitlist” when there are at least 9 available JN (award inventory) seats? This was my first clue that maybe an MUA needs PZ not JN inventory?
Specific flight question(s) 2.
I booked my husband & I on separate PNRs because there was only 1 R and 1 A available which saved over $400. At the time I was excited about the low cost of the R and was not considering a MUA request. But now I am. It would not be acceptable for only one of us to be upgraded. Here are my questions regarding this:
I'm a newbie here and in the miles arena. I've read this entire thread over the past month, but I'm still overwhelmed and need to refer to the glossary and wiki fare class posts daily! Thanks for providing such a wealth of useful information, and thanks for your help in advance.We don't have UA status yet, but do have miles over the years, and a UA branded CC.
Basic question:
I'm confused about the difference between award and upgrade fare codes, specifically JN (Everyday Award Inventory - Elite/CC everyday business, etc.) and PZ (Upgrade Inventory- Upgrades to Polaris business, etc.) I'm looking to possibly use miles to go from Premium Plus (PP? P+? PE?) to Polaris, and understand this to be a MUA. Since MUA uses both "upgrade" and "awards" in its description, which fare code should be available for this: JN (award inventory) or PZ (upgrade inventory) or something else?
Specific flight question 1.
Three weeks ago I booked a round trip revenue TATL flight, EWR - TLV in Premium Plus cabin, outbound on 4/15/2023 (UA 84). Since we have the miles I’m considering a MUA to Polaris for the outbound only. In searching (on the app) for the fare codes offered for that flight/date I see JN9, PZ0.
When I go to united.com into my reservation, select upgrade cabin, then miles, why does it say “waitlist” when there are at least 9 available JN (award inventory) seats? This was my first clue that maybe an MUA needs PZ not JN inventory?
Specific flight question(s) 2.
I booked my husband & I on separate PNRs because there was only 1 R and 1 A available which saved over $400. At the time I was excited about the low cost of the R and was not considering a MUA request. But now I am. It would not be acceptable for only one of us to be upgraded. Here are my questions regarding this:
- Is there any way to join our PNR’s or MUA requests?
- Are there any other options to ensure that not just one of us is upgraded? Canceling and rebooking is out, since it would increase the cost significantly.
- What are the chances that we both get upgraded? (We’re not elite, only UA CC holders.)
- Opinion please: Should I be happy with the amazing cost we got on this PLH in Premium Plus, scrap the idea of the MUA and save our miles for the next trip (EWR - FCO) later next year?
- Also, how does being a United CC holder make a difference in the chance of upgrade?