Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally, there are no long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2021]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2020]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2019]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to a new / existing thread if appropriate.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally, there are no long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2021]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2020]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2019]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2022]
#796
Join Date: Oct 2022
Posts: 1
A friend gifted me plus points for a flight from ord to las but doesn’t seem like i’ll get upgraded on this flight next monday
Do the points go back to him or so I have them now to gift to someone else or only rebook and apply to another flight?
Do the points go back to him or so I have them now to gift to someone else or only rebook and apply to another flight?
#797
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
If the upgrade does not clear, the plus points go back to the account that applied them...so back to your friend.
#798
Join Date: May 2014
Location: LAX
Programs: AA, UA, DL, NSA, CIA, MIB
Posts: 537
Just booked flights today for next Sept to Japan on UA. When I go in to the web site to select my seats I can do this but it doesn't save it. Any idea how to get the web site to have it save my selection?
#799
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Sounds like you are booking at begin of schedule -- seats assignments may not stick for a week or so. Try next week
#800
Join Date: Aug 2013
Posts: 146
Bought an economy award flight from ICN-LAX and they offered me an upgrade to premium plus for 200 dollars. If I buy this upgrade and decide to change my flight, will they refund the 200 dollars?
#801
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Generally no. It is refundable if UA does a significant schedule change and you cancel the ticket.
#803
Join Date: Oct 2022
Programs: UA Gold
Posts: 2
Qualifying for Gold during connection
I'm flying SFO-ORD-DTW shortly and will qualify for Gold after the first leg. I'm curious if I'll be considered Gold for my connection to DTW and receive Group 1 boarding, 8x PQP earned, etc. or if I'll still be considered Silver for that flight.
#804
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
You BP may update automatically, flights do usually post quickly -- a lot will depend on the connection time. If status is updated but the BP does not reflect it, you can ask the GA to uncheck-in you and recheckin. For such as small hop, may not be worth the effort.
#805
I purchased a fully refundable (first class; is that implied by "fully refundable"?) ticket that I expect to cancel in January. I paid for part of it using Travel Bank funds. If I do cancel the ticket, what happens to the Travel Bank funds?
Also, my cursory reading did not find anything that defined fully refundable. Does it mean just what it says? In other words, I can cancel for a full refund to the original form of payment (hence the question about Travel Bank) at any time until the day before departure? day of departure?
In case anyone wonders, I purchased fully refundable because I anticipate no United travel (with the possible exception of an award ticket) in 2023. Also in case anyone wonders, the United ticket is in case Amtrak, my preferred travel method for this trip, has one of its recurring meltdowns. If I get on the train, I'll cancel the United ticket. Thanks for any education.
Also, my cursory reading did not find anything that defined fully refundable. Does it mean just what it says? In other words, I can cancel for a full refund to the original form of payment (hence the question about Travel Bank) at any time until the day before departure? day of departure?
In case anyone wonders, I purchased fully refundable because I anticipate no United travel (with the possible exception of an award ticket) in 2023. Also in case anyone wonders, the United ticket is in case Amtrak, my preferred travel method for this trip, has one of its recurring meltdowns. If I get on the train, I'll cancel the United ticket. Thanks for any education.
#806
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,424
Also, my cursory reading did not find anything that defined fully refundable. Does it mean just what it says? In other words, I can cancel for a full refund to the original form of payment (hence the question about Travel Bank) at any time until the day before departure? day of departure?
In this case, "original form of payment" would mean a split-tender between your Travel Bank and whatever else you tendered. I forget if the Travel Bank refund technically goes back to your Travel Bank of if they issue an ETC; either way i'ts credit good on UA.
#807
Thanks for the quick reply, and for the explanation of when I can cancel. If I cancel the ticket (which I hope to do), I'll try to remember to report where the Travel Bank funds go (and if the expiration date changes). My concern was that the Travel Bank funds will expire, but since I have no other United travel planned anyway, I would have lost them anyway. But if the funds go to an ETC, doesn't it expire at the end of next year? In that case, it really doesn't matter, because the funds will still expire, just from an ETC (and possibly later) rather than from Travel Bank.
#808
Join Date: Jun 2014
Programs: UA MM
Posts: 4,130
Thanks for the quick reply, and for the explanation of when I can cancel. If I cancel the ticket (which I hope to do), I'll try to remember to report where the Travel Bank funds go (and if the expiration date changes). My concern was that the Travel Bank funds will expire, but since I have no other United travel planned anyway, I would have lost them anyway. But if the funds go to an ETC, doesn't it expire at the end of next year? In that case, it really doesn't matter, because the funds will still expire, just from an ETC (and possibly later) rather than from Travel Bank.
#810
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,472