Last edit by: WineCountryUA
The Polaris Lounge is United's Business class lounge for passengers in premium cabins on long-haul flights only. It is separate from the United Club locations and the arrivals lounge in SFO.
Currently there are PLs in EWR, IAD, IAH, LAX, ORD, and SFO.
Quick Guide to "Do I get access?"
Are you in Polaris (Business) class on a long-haul United metal flight to/from Asia, Australia, Europe, Africa, French Polynesia, or one of these South American countries: Argentina, Brazil, Chile, and Peru?
Are you in Business/First class on a long-haul *A partner metal flight to/from Asia, Australia, New Zealand, Europe, Africa, Middle East, or one of these South American countries: Argentina, Brazil, Chile, and Peru?
Are you on a United or partner short-haul international flight to/from Guam, Canada, Mexico, Caribbean, Central America, Colombia, or Ecuador?
Are you in Premium Economy, Economy Plus, or Economy on any flight?
Are you on a United domestic flight, including P.S. flights EWR-LAX, EWR-SFO, BOS-SFO?
Can I get access through status, membership, one-time pass, or any other method?
More info
UA website outlining access for Polaris Lounge access
Photo ID required?There have been numerous reports from all Polaris Lounges of a photo ID being requested upon entry. Apparently, there have been some attempts to enter the PL with another person's BP (such as a traveling companion's).Recently there are reports that only a passport (not driver's license) is accepted at some lounges. More recent reports are UA has dropped the passport id requirement
Related Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
ORD Polaris lounge -- Reviews, Experiences, Q&A, ..
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ..
EWR Polaris lounge -- Reviews, Experiences, Q&A, ..
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ..
IAD Polaris Lounge -- Reviews, Experiences, Q&A, ..
United Polaris-New Business Class seats & in-flight service and new Polaris Lounges(wiki) (thread)}
Consolidated "United Club Access Questions" Thread
Archive: Consolidated "Polaris Lounge Access Questions" Thread {Archive}
Currently there are PLs in EWR, IAD, IAH, LAX, ORD, and SFO.
Quick Guide to "Do I get access?"
Are you in Polaris (Business) class on a long-haul United metal flight to/from Asia, Australia, Europe, Africa, French Polynesia, or one of these South American countries: Argentina, Brazil, Chile, and Peru?
- You get access at all airports the same-day. It does not matter if your flights are on the same ticket or same cabin.
- "Same-day" is ambiguous and is interpreted differently by different agents with respect to itineraries that include an overnight connection. YMMV and this thread has examples both ways.
- No guests. Unless on F on a partner.
- Though not stated by United, includes AKL (Auckland, New Zealand) when service begins.
- Examples:
- EWR-SFO-NRT, if SFO-NRT is on UA you get access in EWR and SFO
- NRT-SFO-EWR, if NRT-SFO is on UA you get access in SFO and EWR, even if SFO-EWR is a separate Y ticket.
Are you in Business/First class on a long-haul *A partner metal flight to/from Asia, Australia, New Zealand, Europe, Africa, Middle East, or one of these South American countries: Argentina, Brazil, Chile, and Peru?
- You get access only at the airport where the long-haul flight departs.
- At other airports along your route, you may have access to the United Club or other *A lounges. See here: Consolidated "United Club Access Questions" Thread
- Though not on United's stated list, access includes long-haul partner flights to Africa, Middle East, New Zealand, etc.
- Guests: First Class (on flights with both First and Business cabins) only: you can bring 1 guest. Business class 0 guests.
- Examples:
- EWR-SFO-NRT, if SFO-NRT is on NH you get access only in SFO, not at EWR
- NRT-SFO-EWR, if NRT-SFO is on NH you don't get any Polaris Lounge access because there is no Polaris Lounge in NRT, and you aren't eligible for SFO or EWR.
Are you on a United or partner short-haul international flight to/from Guam, Canada, Mexico, Caribbean, Central America, Colombia, or Ecuador?
- You do not get access to the Polaris Lounge. However, you may qualify for access to the United Club. See here: Consolidated "United Club Access Questions" Thread
Are you in Premium Economy, Economy Plus, or Economy on any flight?
- You do not get access, unless you are connecting to/from a flight that gets access as described above.
Are you on a United domestic flight, including P.S. flights EWR-LAX, EWR-SFO, BOS-SFO?
- You do not get access to the Polaris Lounge, even if you're flying in First on a wide-body plane with lie-flat "Polaris" style seats, unless you are connecting to/from a flight that gets access as described above.
Can I get access through status, membership, one-time pass, or any other method?
- No.
Reports indicate that most PL's require a passport in addition to boarding pass for access. Somelocations may accept other forms of ID (driver's license, etc.). This appears to be a response to possible fraudulent attempts at access (e.g., double printing BPs for friends).
- Only those departing on a *A airline in long-haul Int'l First on a plane w/ First and Business classes has guesting privileges. One guest only, and that guest must be departing on same flight, in any class..
- Those in Polaris or qualifying International Business cannot guest another passenger.
If you are in an old Global First seat in United Polaris class, you cannot guest another passenger.No longer relevant
More info
UA website outlining access for Polaris Lounge access
Photo ID required?There have been numerous reports from all Polaris Lounges of a photo ID being requested upon entry. Apparently, there have been some attempts to enter the PL with another person's BP (such as a traveling companion's).
Related Threads:
ORD Polaris lounge -- Reviews, Experiences, Q&A, ..
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ..
EWR Polaris lounge -- Reviews, Experiences, Q&A, ..
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ..
IAD Polaris Lounge -- Reviews, Experiences, Q&A, ..
Consolidated "United Club Access Questions" Thread
Archive: Consolidated "Polaris Lounge Access Questions" Thread {Archive}
Consolidated "Polaris Lounge Access Questions" Thread
#602
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
#603
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,029
#604
Join Date: Nov 2015
Posts: 3
Polaris in Biz to YQB
We are flying UA biz from LAX to EWR (777) - departing LAX around 11:15 pm, arriving around 7:15 am. Then UA biz from EWR at 9:45 am to YQB. Do we get Polaris Lounge in LAX and EWR? On the return, it is a direct from EWR to SNA - biz on a 737 - do we get Polaris Lounge in EWR? Thanks.
#605
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
We are flying UA biz from LAX to EWR (777) - departing LAX around 11:15 pm, arriving around 7:15 am. Then UA biz from EWR at 9:45 am to YQB. Do we get Polaris Lounge in LAX and EWR? On the return, it is a direct from EWR to SNA - biz on a 737 - do we get Polaris Lounge in EWR? Thanks.
Last edited by WineCountryUA; Mar 18, 2024 at 2:31 pm Reason: cleanup after move
#606
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
Polaris Lounge requires a Polaris market business class ticket which are limited to the longer intracontinental flights, northern S. America donot qualify. (or a departing partner equivalent)
No flights in North America qualify.
Last edited by WineCountryUA; Mar 18, 2024 at 8:16 pm Reason: intracontinental. arghhh spellcheckers
#607
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,029
We are flying UA biz from LAX to EWR (777) - departing LAX around 11:15 pm, arriving around 7:15 am. Then UA biz from EWR at 9:45 am to YQB. Do we get Polaris Lounge in LAX and EWR? On the return, it is a direct from EWR to SNA - biz on a 737 - do we get Polaris Lounge in EWR? Thanks.
#608
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
If the EWR-YBQ and YBQ-EWR are UA operated or have *G status, that will be true. If AC operated then no, except-at EWR for EWR-YBQ
#609
Join Date: Jan 2005
Programs: SQ, QF, UA, CO, DL
Posts: 2,894
Perhaps
At EWR you will get UC access (not PL) due to the transborder business
Perhaps
Polaris Lounge requires a Polaris market business class ticket which are limited to the longer intercontinental flights, northern S. America donot qualify. (or a departing partner equivalent)
No flights in North America qualify.
At EWR you will get UC access (not PL) due to the transborder business
Perhaps
Polaris Lounge requires a Polaris market business class ticket which are limited to the longer intercontinental flights, northern S. America donot qualify. (or a departing partner equivalent)
No flights in North America qualify.
#610
Join Date: Mar 2003
Location: anywhere and everywhere
Programs: UA GS, AS MVP 100K, DL Diamond, Marriot Lifetime Titanium, AmEx Centurion
Posts: 5,530
Europe, Middle East, Africa, Asia, South Pacific and Australia/NZ excluding Hawaii, and southern South America.
#611
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
Oblivious an typo, actually auto spell correcter error, oddly mine does not recognize "intracontinental", it does now.
Yes but OP was not standing in front of the PL and was trying to use a simplified explanation to distinguish North American international vs longer haul international. Note you left out the GUM/Oceania exclusion. "Intracontinental" with the Northern S. American is a more compact phrasing.
Yes but OP was not standing in front of the PL and was trying to use a simplified explanation to distinguish North American international vs longer haul international. Note you left out the GUM/Oceania exclusion. "Intracontinental" with the Northern S. American is a more compact phrasing.
Last edited by WineCountryUA; Mar 18, 2024 at 8:38 pm
#612
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,422
"Polaris Lounge requires a Polaris market business class ticket, which are limited to the longer intercontinental flights; northern S. America do not qualify. (or a departing partner equivalent)"
The exception -- Northern South America -- is there because IAH-BOG, IAH-MDE, IAH-GEO, IAH-UIO (and any others I missed) do not qualify for Polaris access. With the suggested word change, the statement is not incorrect -- the original statement already correctly excluded intracontinental flights. (intra-, within; inter-, between).
#613
Join Date: Mar 2003
Location: anywhere and everywhere
Programs: UA GS, AS MVP 100K, DL Diamond, Marriot Lifetime Titanium, AmEx Centurion
Posts: 5,530
Oblivious an typo, actually auto spell correcter error, oddly mine does not recognize "intracontinental", it does now.
Yes but OP was not standing in front of the PL and was trying to use a simplified explanation to distinguish North American international vs longer haul international. Note you left out the GUM/Oceania exclusion. "Intracontinental" with the Northern S. American is a more compact phrasing.
Yes but OP was not standing in front of the PL and was trying to use a simplified explanation to distinguish North American international vs longer haul international. Note you left out the GUM/Oceania exclusion. "Intracontinental" with the Northern S. American is a more compact phrasing.
#614
Join Date: Apr 2018
Location: NYC
Programs: UA 1K, *G, Chase Club Infinite, Global Entry
Posts: 19
Heading out tonight from EWR to IAD and then connecting at IAD for a Polaris flight overseas. I believe I get Polaris lounge access in EWR since I'm "connecting to/from" a same-day Polaris flight?
#615
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,029