Dec 3, 2016, 9:22 am
Last edit by: WineCountryUA
Access to Polaris lounges (source):
Hour 6:00 a.m. – 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
{Similar Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
EWR Polaris lounge -- Reviews, Experiences, Q&A, ...
IAD Polaris lounge -- Reviews, Experiences, Q&A, ...
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ...
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ...
United Polaris-New Business Class seats & inflight service and new Polaris Lounges (wiki) (thread)}
Consolidated "Polaris Lounge Access Questions" Thread
International T5 ORD partner *G lounges
Hour 6:00 a.m. – 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
{Similar Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
EWR Polaris lounge -- Reviews, Experiences, Q&A, ...
IAD Polaris lounge -- Reviews, Experiences, Q&A, ...
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ...
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ...
United Polaris-New Business Class seats & inflight service and new Polaris Lounges (wiki) (thread)}
Consolidated "Polaris Lounge Access Questions" Thread
International T5 ORD partner *G lounges
ORD Polaris lounge -- Reviews, Experiences, Q&A, ..
Jul 20, 2019, 6:36 pm
#916
Join Date: Jun 2014
Location: Spatially speaking or metaphysically speaking?
Programs: Aeropain: Zirconia Status; Altitude: Marianas Trench Status; UA MP: 1 Kick to the curb status
Posts: 623
Looking at that food, I want to go there now and gorge then fall asleep in the nap room. Since I don't have a flight to miss, I'll be okay... :-D
Aug 15, 2019, 7:21 am
#917
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
Did they change the nap room furniture? I recall it use to be more upright and not adjustable so I found it very uncomfortable and easier to sleep out in the chairs. The ones in your photo look more flat. Aside from the furniture, my other issue with the area was that it was too bright because it was right next to the windows. (but maybe I'm mixing up my lounges)
Aug 16, 2019, 9:47 pm
#918
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
Anything new on the actual opening time? The UA site now says 7:00 but other places including Google (certainly not official) say 7:15. I’ve also seen 6:45 mentioned.
Google - https://www.google.com/search?q=pola...ris%2520Lounge
UA - https://www.united.com/web/en-US/con...s/default.aspx
Google - https://www.google.com/search?q=pola...ris%2520Lounge
UA - https://www.united.com/web/en-US/con...s/default.aspx
Aug 17, 2019, 1:21 am
#919
Join Date: May 2013
Location: Philadelphia
Programs: United 1K, Bonvoy Ambassador
Posts: 118
Anything new on the actual opening time? The UA site now says 7:00 but other places including Google (certainly not official) say 7:15. I’ve also seen 6:45 mentioned.
Google - https://www.google.com/search?q=pola...ris%2520Lounge
UA - https://www.united.com/web/en-US/con...s/default.aspx
Google - https://www.google.com/search?q=pola...ris%2520Lounge
UA - https://www.united.com/web/en-US/con...s/default.aspx
Aug 17, 2019, 11:19 am
#920
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Anything new on the actual opening time? The UA site now says 7:00 but other places including Google (certainly not official) say 7:15. I’ve also seen 6:45 mentioned.
Google - https://www.google.com/search?q=pola...ris%2520Lounge
UA - https://www.united.com/web/en-US/con...s/default.aspx
Google - https://www.google.com/search?q=pola...ris%2520Lounge
UA - https://www.united.com/web/en-US/con...s/default.aspx
But if you arrive too early at the Polaris Lounge (at 7:00 AM), they are still setting the buffet and there's a good 15-20 minutes wait before every item is there.
Aug 28, 2019, 2:36 pm
#921
FlyerTalk Evangelist
Join Date: May 2001
Location: South Bend, IN
Programs: AA EXP 3 MM; Marriott Bonvoy Lifetime Titanium Elite
Posts: 18,562
Drastically Reduced Sit Down Dining Menu in ORD Polaris Lounge
Last week I made a connection from UA to TK in ORD and had a few hours to spend in the ORD Polaris Lounge before trekking to Terminal 5. After having seen many reports on the Polaris Lounge dining experience, some from quite recently, I had high expectations. I was surprised to see a very paired-down menu with only 3 items each for appetizer, main course and desert. Is this the norm or was it just a bad day?
Aug 28, 2019, 2:56 pm
#922
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,885
Last week I made a connection from UA to TK in ORD and had a few hours to spend in the ORD Polaris Lounge before trekking to Terminal 5. After having seen many reports on the Polaris Lounge dining experience, some from quite recently, I had high expectations. I was surprised to see a very paired-down menu with only 3 items each for appetizer, main course and desert. Is this the norm or was it just a bad day?
Not only that, but the portion was teeny tiny.
Aug 28, 2019, 3:03 pm
#924
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,029
Dang - I’m going thru there a week from today. I’m sure I’ll still find something to eat. Planning on eating there and sleeping to LHR (after arrival from OGG on red eye). Did you take photo of (allegedly reduced) menu? I don’t recall menu being that big to start with.
Aug 28, 2019, 3:04 pm
#925
Join Date: Mar 2014
Location: CLE
Programs: UA Gold, DL DM, UA 1K, MR PP
Posts: 352
I was wondering about this. I ate for the first time in a Polaris dining room last month, although it was SFO. I was a bit shocked at how few choices there were (after reading all the Wow reviews). I think the same as you - 3 apps and 3- 4 mains.
Not only that, but the portion was teeny tiny.
Not only that, but the portion was teeny tiny.
Would be a shame if they cut back on the Polaris lounge offering, they have already pared back Polaris inflight service quite a bit...
Aug 28, 2019, 3:09 pm
#926
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,438
Doesn’t sound much different than this recent review:
https://www.flyertalk.com/forum/31303384-post915.html
https://www.flyertalk.com/forum/31303384-post915.html
Aug 28, 2019, 3:14 pm
#927
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
That's the new norm. It's what I had both in EWR and SFO last week.
The options are enough for me honestly but, yes, it's a pared down menu. The burger is still there though.
-RM
The options are enough for me honestly but, yes, it's a pared down menu. The burger is still there though.
-RM
Aug 28, 2019, 3:51 pm
#928
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,362
There's nothing wrong with only 3-4 choices for the Polaris lounge sit-down menu....providing they are good choices and they change them every now-and-then.
(It's the second part of that sentence where it all falls down!)
(It's the second part of that sentence where it all falls down!)
Aug 28, 2019, 4:00 pm
#929
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
I'm there now and it looks the same as the last time I was here in May
Quality is about the same as before. I like EWR more though I think the buffet here is better.
Quality is about the same as before. I like EWR more though I think the buffet here is better.
Aug 28, 2019, 4:02 pm
#930
Join Date: Oct 2009
Location: Chicago, IL
Programs: UA 1K MM, HHonors Diamond,PC, Marriott Rewards Gold
Posts: 1,118
OK. We all know portions are small. We ask for double entrees and all is well. Don’t forget the bar for some awesome selections you won’t see for long!