Apr 7, 2016, 2:59 pm
Last edit by: physioprof
Related thread
Consolidated: Is united.com or parts of it down?
Workaround for Login & "Were sorry, but united.com was unable to complete your request." Problems:
Close United tab, clear browser cache, and delete all United cookies. Instead of logging back in using the home page yellow tile, click on the "Reservations -> Change or view reservations" link, and then login using the "MileagePlus: Sign in or join" link on the upper right of the page.
Functionality issues/questions with "New" (Fall 2015) United.com
Nov 23, 2015 | 11:13 am
#1021
Join Date: Dec 2014
Location: lax
Programs: 1k
Posts: 440
She could add her email if phone number is a no do.
Nov 23, 2015 | 1:24 pm
#1022
Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,279
I notice today that a new version of the "Reservation Tools" page with a look like the new website flashes for a longer period of time after clicking view on the manage reservations page for a flight. One time it was up for a couple of seconds before reverting. I wonder if we are getting closer to this being changed.
Nov 23, 2015 | 2:21 pm
#1023
Join Date: Sep 2009
Location: New York, NY
Programs: Delta Platinum Medallion; IHG Platinum; Marriott Gold; Hilton Gold
Posts: 1,075
I notice today that a new version of the "Reservation Tools" page with a look like the new website flashes for a longer period of time after clicking view on the manage reservations page for a flight. One time it was up for a couple of seconds before reverting. I wonder if we are getting closer to this being changed.
The best website I find out there is amazon.com. It always works and works well. Perhaps United needs to steal some of their programmers and/or compensate their programmers accordingly.
Nov 23, 2015 | 4:45 pm
#1025
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 27,399
So much for holding Star Alliance award tickets without adequate miles...
Nov 23, 2015 | 5:31 pm
#1026
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,934
I'd be happy if they fixed the "remember me" flag. I get a different result every time, none of which actually work.
Nov 23, 2015 | 7:40 pm
#1028
Join Date: Sep 2010
Location: SLC
Programs: UA 1K, National Exec Elite, Hertz PC, Avis PC, Hilton Diamond, BW Diamond, Marriott Titanium
Posts: 227
Can anyone here recall any company that they do business with taking so long to implement a new web site? I don't doubt the amount of work that has or is getting put into this, but come on, by the time it's fine tuned, technology will have lapsed anything new.
My original gripe of the one way "segment" pricing is still my biggest gripe....I have to click all sections to see a total, then when I browser back to change a selection it freezes up..
Anyone have any screen shots of the old pmUA site? I'd like to reminisce about the good old days...lol
My original gripe of the one way "segment" pricing is still my biggest gripe....I have to click all sections to see a total, then when I browser back to change a selection it freezes up..
Anyone have any screen shots of the old pmUA site? I'd like to reminisce about the good old days...lol
Last edited by asphaltman; Nov 23, 2015 at 8:05 pm
Nov 23, 2015 | 7:46 pm
#1029
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,544
Nov 23, 2015 | 10:48 pm
#1031
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 18,093
Nov 24, 2015 | 9:34 am
#1033
Join Date: Sep 2010
Location: SLC
Programs: UA 1K, National Exec Elite, Hertz PC, Avis PC, Hilton Diamond, BW Diamond, Marriott Titanium
Posts: 227
One huge thing with Amazon that United does not get is simplicity. Amazon makes it incredibly easy to do business with them, so much that its almost too easy with one click ordering. All your info is saved, you dont need to even enter a credit card expiration date.
Whereas United is making it so hard just to shop for flights, let alone complete the sale.
Whereas United is making it so hard just to shop for flights, let alone complete the sale.
Nov 25, 2015 | 11:18 am
#1034
Join Date: Apr 2009
Location: Houston
Programs: UA GS 3MM & LT UC, Qantas Platinum, HA Pualani Gold, Hilton Lifetime Diamond, Bonvoy Ambassador
Posts: 9,891
