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Consolidated: Is united.com or parts of it down? And other UA website issues

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Old Feb 23, 2014, 1:05 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
Please use/update this wiki with current problems/issues accessing or using United's website.

https://uptime.com/united.com


Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
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Consolidated: Is united.com or parts of it down? And other UA website issues

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Old Jul 11, 2023, 2:54 pm
  #286  
 
Join Date: Aug 2005
Location: NRT/HND, IWK, SAT, BWI, NAP, OKA, AUS, DEN, COS and PUB
Programs: UA 1K.. 1MM
Posts: 994
Yup
Sitting aboard a flight preparing for departure... Pilot just announced system wide IT issue.. Groundstop.
superEGO is offline  
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Old Jul 11, 2023, 2:54 pm
  #287  
 
Join Date: Jul 2009
Location: Washington DC
Programs: UA
Posts: 102
but now it works
starless is offline  
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Old Jul 11, 2023, 2:55 pm
  #288  
 
Join Date: Jun 2001
Location: San Diego Area
Programs: UA Gold MM, AA Gold MM, Marriott Plat LT, HH Gold, IHG Plat, WoH Discvst, Hertz PC
Posts: 1,834
Been getting "There was an issue signing you in. Please try again." on the desktop, but got on thru the app.
jmd001 is offline  
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Old Jul 11, 2023, 8:26 pm
  #289  
 
Join Date: Jul 2013
Programs: DYKWIA, But I'm a "Diamond Guest" UA 1K/2MM
Posts: 2,258
I'll bet it's the FAA's fault, just like all the cancellations the last few weeks....
porciuscato is offline  
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Old Jul 22, 2023, 6:22 am
  #290  
 
Join Date: Mar 2013
Programs: UA 1MM; Marriott LT Titanium
Posts: 678
Homepage keeps temporarily showing up and then becomes a blank white page after logging in. Super annoying and happens in both regular chrome and incognito (after logging in)
awu25 is offline  
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Old Jul 23, 2023, 3:29 pm
  #291  
 
Join Date: Dec 2002
Location: SFO
Posts: 3,942
Star alliance upgrade request broken
malgudi is offline  
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Old Jul 23, 2023, 3:49 pm
  #292  
 
Join Date: Jul 2017
Location: California
Programs: AA EXP; Hyatt Globalist; Marriott Bonvoy Titanium Elite
Posts: 1,970
Originally Posted by awu25
Homepage keeps temporarily showing up and then becomes a blank white page after logging in. Super annoying and happens in both regular chrome and incognito (after logging in)
this is happening to me right now, can't look up anything.
seigex is offline  
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Old Jul 25, 2023, 10:10 am
  #293  
 
Join Date: May 2019
Location: Houston, TX
Posts: 57
United Website Down?
Anyone having issues booking on United site? It keeps going blank on me once it loads. I have cleared cache but luck.
Irazabul is offline  
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Old Jul 25, 2023, 10:27 am
  #294  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
Originally Posted by awu25
Homepage keeps temporarily showing up and then becomes a blank white page after logging in. Super annoying and happens in both regular chrome and incognito (after logging in)
I had that too. I had to clear all of my united.com cookies and lg in again for it to work.
Xyzzy is offline  
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Old Jul 25, 2023, 10:30 am
  #295  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Operating normally for me at the moment.

Some recent similar reports from a few days ago

Try another browser?
WineCountryUA is offline  
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Old Jul 25, 2023, 10:33 am
  #296  
 
Join Date: May 2019
Location: Houston, TX
Posts: 57
Originally Posted by WineCountryUA
Operating normal for me at the moment.

Try another browser?
ok - it works on Edge, but not on Chrome. I can backdoor on Chrome if I quickly click on a link before it goes blank. Weird.
Irazabul is offline  
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Old Jul 25, 2023, 5:59 pm
  #297  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Cancelled UAX flight today with no notification. No text, No app notification, etc.
Then UAX delay with same thing.

Anyone else having issues?

System just overwhelmed with all the irrops?
goodeats21 is offline  
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Old Jul 26, 2023, 1:28 pm
  #298  
 
Join Date: Jul 2017
Location: California
Programs: AA EXP; Hyatt Globalist; Marriott Bonvoy Titanium Elite
Posts: 1,970
I still get the blank page when doing an advanced search to look for ANA award redemptions. It shows up then immediately goes to a white screen. Doesn't matter which browser/computer I use.
seigex is offline  
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Old Jul 26, 2023, 6:58 pm
  #299  
FlyerTalk Evangelist
 
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
Working OK for me on Chrome. I'm trying to change an award ticket and it displays the appropriate flights for what I'm trying to change.

-RM
RobOnLI is offline  
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Old Jul 26, 2023, 7:02 pm
  #300  
 
Join Date: May 2019
Location: Houston, TX
Posts: 57
Originally Posted by seigex
I still get the blank page when doing an advanced search to look for ANA award redemptions. It shows up then immediately goes to a white screen. Doesn't matter which browser/computer I use.
I had to delete all my United cookies under the privacy settings and then it started working again.
Irazabul is offline  
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