Feb 23, 2014, 1:05 pm
Last edit by: WineCountryUA
Please use/update this wiki with current problems/issues accessing or using United's website.
https://uptime.com/united.com
Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
https://uptime.com/united.com
Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
Consolidated: Is united.com or parts of it down? And other UA website issues
Nov 27, 2023, 3:04 pm
#347
Join Date: Jan 2006
Location: DEN
Programs: UA 1K (MM), DL, AA, AS, HHonors, SPG, Kimpton, Hyatt, IC PC, Marriott Titanium (LT PLT), Hertz PC
Posts: 7,231
That was my first thought as well, since the first time that it happened I was on a wired connection through my work network (large university). However, then I had the same issue happen at home, and while traveling, both on WiFi. I can't imagine that it's the network, but maybe??
Dec 4, 2023, 2:39 pm
#348
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,824
(Mod: please move to the right place)
For some time whenever I tried to log in a new session, ua.com said it does not recognize my device and I had to answer the two security questions every time. This is in spite of the fact that I was using the same laptop just hours ago and I always said to remember this device. I don't have problems with any other sites on this computer. Anyone experienced the same?
For some time whenever I tried to log in a new session, ua.com said it does not recognize my device and I had to answer the two security questions every time. This is in spite of the fact that I was using the same laptop just hours ago and I always said to remember this device. I don't have problems with any other sites on this computer. Anyone experienced the same?
Dec 4, 2023, 2:45 pm
#349
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
(Mod: please move to the right place)
For some time whenever I tried to log in a new session, ua.com said it does not recognize my device and I had to answer the two security questions every time. This is in spite of the fact that I was using the same laptop just hours ago and I always said to remember this device. I don't have problems with any other sites on this computer. Anyone experienced the same?
For some time whenever I tried to log in a new session, ua.com said it does not recognize my device and I had to answer the two security questions every time. This is in spite of the fact that I was using the same laptop just hours ago and I always said to remember this device. I don't have problems with any other sites on this computer. Anyone experienced the same?
it and is the most likely reason for this.
Dec 4, 2023, 10:51 pm
#350
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,824
Unfortunately, I did not block cookies from united. I just went to settings and even turned on cookies for pop ups etc. I am now allowing everything on united.com. Same thing, once I signed out it asked my security questions. (passwords are remembered)
Dec 6, 2023, 5:25 pm
#351
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
I had an odd experience this afternoon. I tried to book a ticket while logged into my account. My credit card, address, etc. was all stored so I didn't have to type anything in. After pressing the purchase button I saw this error:
The rest of that page was filled in as before and had the same purchase option so I selected it. Everything w
rked.
The rest of that page was filled in as before and had the same purchase option so I selected it. Everything w
rked.
Dec 6, 2023, 7:45 pm
#353
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
uld be -- I've been home all day and haven't had any news on...
Dec 12, 2023, 1:58 pm
#354
Join Date: Jul 2009
Location: Washington DC
Programs: UA
Posts: 102
Problem with united.com
Anybody else having trouble logging in to united.com?
It tells me my details are incorrect, but they're stored by the browser. I tried both firefox and safari.
The phone app seems to work still, although it's slow.
It tells me my details are incorrect, but they're stored by the browser. I tried both firefox and safari.
The phone app seems to work still, although it's slow.