Feb 23, 2014, 1:05 pm
Last edit by: WineCountryUA
Please use/update this wiki with current problems/issues accessing or using United's website.
https://uptime.com/united.com
Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
https://uptime.com/united.com
Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
Consolidated: Is united.com or parts of it down? And other UA website issues
Jan 20, 2024, 11:29 am
#408
Join Date: Dec 2019
Posts: 16
.com goes blank after signing in to MP
Anyone else seeing this? Site functions ok until I complete the sign-in process with my MP number and password. Then it refreshes to a blank screen (except for the small blue "Feedback" tab on the right edge.)
Check 2 different Macs in Safari, and also in Firefox.
Check 2 different Macs in Safari, and also in Firefox.
Jan 20, 2024, 11:35 am
#409
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,145
It's done that to me on Chrome on Windows, too. Usually refreshing the page works to get past that for me.
Jan 20, 2024, 12:48 pm
#410
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Typically solution is to clear UA cookies
Jan 21, 2024, 9:28 am
#411
Join Date: Jan 2024
Posts: 3
I've got the exact same problem. Started on 18 Jan, still happening. Was on a Windows machine using Chrome, re-started the browser, no luck, cleared all United cookies, no luck. Got home and tried on my desktop machine, CHrome, same thing, then tried Firefox, same thing. At one point I could work-around by clicking on the page before "loading" was complete, but that is no longer working. UA phone support was useless. Have reached out to 1KVoice, we'll see if they come back to me Monday.
Jan 22, 2024, 7:51 am
#413
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,145
Can't do searches for upgrades; the site just churns and errors out. I can do regular searches and then look at the inventory to see if there's a shot (though the married segment issue preventing display of PN & PZ is annoying, particularly when trying to search for connecting itins).
Jan 23, 2024, 9:08 am
#415
Join Date: Apr 2001
Location: Boulder, CO
Programs: UA 1P, Starwood Silver, Marriott Gold, Hilton Silver, Hyatt Platinum
Posts: 19
Yes! Exact same issue with multiple browsers, clearing cookies doesn't work. Started immediately after I booked a flight on 1/22.
Jan 23, 2024, 9:45 am
#416
Join Date: May 2018
Programs: United Mileage Plus Silver
Posts: 3
Having the same issues here. Started on Saturday morning. My profile section loads fine but if I try and search flights in goes to a blank screen as soon as I click the date field. Anyone resolved this issue?
Jan 24, 2024, 9:19 am
#418
Join Date: Apr 2001
Location: Boulder, CO
Programs: UA 1P, Starwood Silver, Marriott Gold, Hilton Silver, Hyatt Platinum
Posts: 19
Now able to log in this morning (1/24).
Originally Posted by BoulderBri
Yes! Exact same issue with multiple browsers, clearing cookies doesn't work. Started immediately after I booked a flight on 1/22.
Originally Posted by BoulderBri
Yes! Exact same issue with multiple browsers, clearing cookies doesn't work. Started immediately after I booked a flight on 1/22.
Last edited by BoulderBri; Jan 24, 2024 at 9:21 am Reason: quoted previous post for context
Jan 24, 2024, 10:48 am
#420
Join Date: Mar 2005
Location: Kansas City, MO
Programs: AA Gold
Posts: 3,649
When I search for award travel in business, the 30 day calendar no longer displays business award amounts, only econ. I have to click on a specific date and then look at the award price columns.