Feb 23, 2014, 1:05 pm
Last edit by: WineCountryUA
Please use/update this wiki with current problems/issues accessing or using United's website.
https://uptime.com/united.com
Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
https://uptime.com/united.com
Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
Consolidated: Is united.com or parts of it down? And other UA website issues
Jan 11, 2024, 12:37 pm
#391
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,455
Trying to access resos on chrome; website shows but instead of the tab populating with trips shows: "We’re unable to display trip information at this time." Tried incognito to see if this is an issue with ad blocker and still no dice. App seems to be working fine.
Jan 11, 2024, 12:53 pm
#392
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Trying to access resos on chrome; website shows but instead of the tab populating with trips shows: "We’re unable to display trip information at this time." Tried incognito to see if this is an issue with ad blocker and still no dice. App seems to be working fine.
Jan 11, 2024, 3:37 pm
#393
Join Date: Jan 2011
Location: COS
Programs: UA Silver
Posts: 39
I am flying COS-ORD-MUC this Sunday. On the website it shows the name of the trip correctly but the departure and arrival times shown are the times for the COS-ORD leg, six hours ahead of local time. The flight leaves at 1:05PM mountain and arrives at ORD at 4:39PM central.
App is fine, and inside the reservation shows the correct times. No flights on the 737-9MAX. So weird.
App is fine, and inside the reservation shows the correct times. No flights on the 737-9MAX. So weird.
Jan 11, 2024, 4:30 pm
#394
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
I am flying COS-ORD-MUC this Sunday. On the website it shows the name of the trip correctly but the departure and arrival times shown are the times for the COS-ORD leg, six hours ahead of local time. The flight leaves at 1:05PM mountain and arrives at ORD at 4:39PM central.
App is fine, and inside the reservation shows the correct times. No flights on the 737-9MAX. So weird.
App is fine, and inside the reservation shows the correct times. No flights on the 737-9MAX. So weird.
-RM
Jan 12, 2024, 1:11 pm
#395
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,141
Same problem I was having the other day, where searching for a PP upgrade itin is showing higher prices to buy Y and upgrade than just to buy Y (which makes zero sense). For example:
It's not as big of a discrepancy as I was seeing the other day on an IAD-BTV trip (where the Y + PP cost was more than double, nearly triple, the cost of F outright!), but it's still wrong.
On domestic flights, there should be zero difference in cost for buying cheapest (non-BE) Y, and buying Y + PP upgrade.
It's not as big of a discrepancy as I was seeing the other day on an IAD-BTV trip (where the Y + PP cost was more than double, nearly triple, the cost of F outright!), but it's still wrong.
On domestic flights, there should be zero difference in cost for buying cheapest (non-BE) Y, and buying Y + PP upgrade.
Last edited by exerda; Jan 12, 2024 at 1:36 pm
Jan 12, 2024, 1:20 pm
#396
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
Getting super tired of the bug where the homepage has remembered my last search (e.g. NY to Europe with specific dates) and I want to look up fares for the same route/dates so I click "Find Flights" only to have the search results page pop up for a second and then immediately go back to the homepage with the dates completely wiped out. United introduced this about 2 months ago and can't be bothered fixing it.
United made lipstick on a pig changes to their homepage but this issue still persists and is in fact worse now. I go to United.com, change the destination city *and* change the dates and click 'Search'. It pukes and fails right back to the United.com home page with the dates completely blanked out again.
I hope they're losing millions by keeping this horrible website up & running.
-RM
Jan 15, 2024, 9:56 am
#398
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,141
Very odd that it's defaulting to GMT+1, with no apparent way to change it in preferences.
Jan 16, 2024, 11:03 am
#400
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA PP 1MM, Marriott Bonvoy LTTE, BA Gold
Posts: 6,324
Jan 16, 2024, 2:12 pm
#402
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,141
Still seeing GMT+1 on the home page also.
I called in about the fact I have a 4/9 SAT-IAD itin waitlisted for PP, but the seats keep dropping off the res, and under the "Points Plus" tab on my itinerary list, the site shows 4/8 as the date (!!!). The agent looked at the ticket, at the Mileage Plus side showing the upgrades, etc., and couldn't find anything that looked amiss. Will keep an eye on it and possibly follow HUACA... but for now, it seems like another .bomb issue and not a "real" problem.
I called in about the fact I have a 4/9 SAT-IAD itin waitlisted for PP, but the seats keep dropping off the res, and under the "Points Plus" tab on my itinerary list, the site shows 4/8 as the date (!!!). The agent looked at the ticket, at the Mileage Plus side showing the upgrades, etc., and couldn't find anything that looked amiss. Will keep an eye on it and possibly follow HUACA... but for now, it seems like another .bomb issue and not a "real" problem.
Jan 16, 2024, 7:02 pm
#404
Join Date: Dec 2019
Location: Chicago
Programs: AA Gold
Posts: 562
