What's happened to the Android App? I was unable to log in (nothing happened when clicking the Submit button) so deleted it in order to reinstall but there's no sign of it in the Play Store.

ExpertFlyer Voice
I don't know if there is an issue when you are a free subscriber. I don't find anything which is stated in the pricing for free subscriber. I don't find any information for RTW which schould be available. Here is what I'm seeing.



I see that the subscriber has a menu called Tools but I'm not sure if this is only visible for paid subscription. There should be somewhere a search for seat maps but I don't see it.

This is when I'm logged in on a Computer.

You need to click on Create New Seat Alert and enter the flight information and desired cabins for the seat map to display.

Hi - Will send you a PM for more details.

Ok, then it is only flight based but still the question about RTW pricing is still open. Where do I find that?

When I'm trying to search flight availability, the screen just loads forever? Not able to pull up any results...

Had no issues earlier this morning, but now I am also seeing the same.

BIG UPDATE:
- We have now restored Award and Upgrade inventory for Turkish Airlines (I, X, and J class)

We have also completed a series of previously mentioned fixes that we were working on, some of these are:
- Improvements to our keyboard navigation flow. Within a form, your cursor should now start in the first field.
- Our return date calendars, now recognize the depart date month dynamically.
- Previously, if you were doing manual entry in the "time" field, it only allowed 2H increments. This has now been fixed as well.
- A bug that was not recognizing A&U results view preferences

We have seen reports of this and are looking into it. Unfortunately, we don't have a clear timeline for a fix yet, but once we do, we will share it here. Thank you both for flagging!

Overall, lots of issues and a huge downgrade from pre-upgrade. Yes, the interface was clunky and antiquated, but at least it was fast, and I had most things down to "muscle" memory. Everything is now either not working or slower than it was.

three major problems that is making the site virtually unusable:

1. Spins and spins randomly when doing certain flight availability searches and fails to load results, refreshing doesn't help. Limiting searches to specific airlines, nonstop, 1 day instead of +/- does seem to reduce these errors, but not always. Today, I had the spinning issue again and had to begrudgingly revert to, no joke, google flights and ITA. Which are FREE !

2. Blocked seats showing as occupied. This is a huge deal on airlines that allow certain passengers to request blocked seats either via GDS SSR or by contact center. If you don't know a seat is blocked, you can't ask for it. CX for example, I reported weeks ago, but still not fixed.

3. Stupid things like flight duration of individual segments not showing when you click flight details, i.e. AAA/BBB/CCC where it is a 3,00 flight + 1,00 cnx + 2,00 flight displays as 6,00, when you click on the individual segment. So you have to calculate how long each segment is (like an old school paper timetable). This is not the only bug, but indicative of the poor state of the entire site.

NB. Another pet peeve of mine is showing AM/PM instead of 24 hour clock, without option to change. This is the airline industry you are playing around in...

Over the years, we have gradually lost award availability access across many carriers, and carriers have also increasing adopted policies limiting availability to own members or certain programs, which also reduces the utility of this function in itself. However, quick and simple access to raw availability bucket data is extremely useful to me and has helped me out of a pinch more times than I can count over the past 10+ years and is well worth the $100 a year alone. Access to seat maps would come second, this is absolutely the bread and butter of EF for true FFs so I am shocked and dissapointed that it no longer works reliably - this was EFs niche. Everything else is just a nice to have or a gimmick that other sites also offer.

In my opinion, EF should revert back to the old site, until the interface and data connectivity problems can be resolved. At least it worked for its main purpose for most poeple.

I'm not impressed with new version, and with the missing BA (and others) within 24hr seat maps, and blocked seats missing even after putting in status etc Ive decided to cancel for now, and after which they stopped access straight away even though ive paid until end of month, and I chose the not stop straight away option (why that would be a option is anyones guess!!)

On EK, some flights show more availability than unassigned seats.

That's because 1E is blocked, not sold (shown on seats.aero). The availability is correct; EF is just showing the blocked seat as occupied, which is an EF bug with quite a few airlines at this point.

Is it just me? My subscription has been renewed two days ago, but the no. of queries remains 0. Any thoughts?

Hi ExpertFlyer Voice

I have the following 2 issues:

Issue 1

With QF seat maps, First cabin maps are not loading for flights departing in the next ~24 hours. You get an error:"The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again."

Business, Premium Economy and Economy seat maps are not impacted and display fine.
Example URL to reproduce:
https://www.expertflyer.com/air/seat...=F%2CJ%2CW%2CY





Issue 2

I have my Date Format in my preferences set to dd/mm/yy. Throughout the UI, this mostly works fine - however this particular component in the UI still displays it as mm/dd/yy. Flight Availability, Awards & Upgrades etc screens are impacted. I reported this during the beta testing but didn't hear anything back yet.