FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Aug 11, 2025 | 6:49 am
  #3900  
dylarr
5 Years on Site
 
Join Date: Apr 2020
Programs: QFF
Posts: 7
Hi ExpertFlyer Voice

I have the following 2 issues:

Issue 1

With QF seat maps, First cabin maps are not loading for flights departing in the next ~24 hours. You get an error:"The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again."

Business, Premium Economy and Economy seat maps are not impacted and display fine.
Example URL to reproduce:
https://www.expertflyer.com/air/seat...=F%2CJ%2CW%2CY





Issue 2

I have my Date Format in my preferences set to dd/mm/yy. Throughout the UI, this mostly works fine - however this particular component in the UI still displays it as mm/dd/yy. Flight Availability, Awards & Upgrades etc screens are impacted. I reported this during the beta testing but didn't hear anything back yet.


dylarr is offline