Feb 14, 2015, 12:53 pm
Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
Dec 15, 2024 | 10:25 am
#3406
Join Date: Jan 2006
Location: RIX
Programs: SAS Lifetime Gold, HHonors Lifetime Diamond, TK*G Elite+, airBaltic VIP, Sixt Plat, Hertz Gold
Posts: 1,085
They've completely dropped support for Turkish Airlines flights, which is really disappointing.
To make things worse, their current notice states:
'We are currently experiencing technical difficulties with AA, DL, NZ Seat Maps. Our team is actively working to resolve this issue and restore full functionality as soon as possible. Thank you for your understanding.'
It's frustrating to see how much they've declined. Does anyone have recommendations for alternative travel planning sites that are more reliable?
To make things worse, their current notice states:
'We are currently experiencing technical difficulties with AA, DL, NZ Seat Maps. Our team is actively working to resolve this issue and restore full functionality as soon as possible. Thank you for your understanding.'
It's frustrating to see how much they've declined. Does anyone have recommendations for alternative travel planning sites that are more reliable?
Dec 15, 2024 | 10:40 am
#3407
Join Date: Jan 2006
Location: RIX
Programs: SAS Lifetime Gold, HHonors Lifetime Diamond, TK*G Elite+, airBaltic VIP, Sixt Plat, Hertz Gold
Posts: 1,085
Dec 15, 2024 | 12:25 pm
#3409
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,803
Dec 15, 2024 | 3:10 pm
#3410
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: HA, UA, Marriott, Hilton; GE
Posts: 7,813
Dec 16, 2024 | 9:15 am
#3411
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,388
A new problem?
I've tried searching for the visa requirements for a couple of nationalities and a couple of destination countries (Australian and Irish nationalities, and destinations of Vietman and Uganda)
And I'm always getting the same response - "There were no results for you search"
Hopefully this will be a transient problem...
I've tried searching for the visa requirements for a couple of nationalities and a couple of destination countries (Australian and Irish nationalities, and destinations of Vietman and Uganda)
And I'm always getting the same response - "There were no results for you search"
Hopefully this will be a transient problem...
https://www.iata.org/en/services/com...e/timatic/web/
Dec 18, 2024 | 9:09 am
#3412
Join Date: Jan 2006
Location: RIX
Programs: SAS Lifetime Gold, HHonors Lifetime Diamond, TK*G Elite+, airBaltic VIP, Sixt Plat, Hertz Gold
Posts: 1,085
Dec 18, 2024 | 9:14 am
#3413
Join Date: Jan 2006
Location: RIX
Programs: SAS Lifetime Gold, HHonors Lifetime Diamond, TK*G Elite+, airBaltic VIP, Sixt Plat, Hertz Gold
Posts: 1,085
Dec 19, 2024 | 10:52 am
#3414
Join Date: Jul 2021
Location: Airport Lounges (Usually in ORD and LHR)
Programs: AA EXP 1MM, AY Gold, QR Gold, Hilton Diamond
Posts: 3,715
This has been requested for them to add to Seats. They have PN, etc, availability for United already.
Dec 22, 2024 | 5:48 pm
#3416
Join Date: Jul 2021
Location: Airport Lounges (Usually in ORD and LHR)
Programs: AA EXP 1MM, AY Gold, QR Gold, Hilton Diamond
Posts: 3,715
Dec 23, 2024 | 1:06 pm
#3417
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,388
Dec 23, 2024 | 5:16 pm
#3418
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,597
Here seems better for free TIMATIC through IATA:
https://www.iatatravelcentre.com/home.htm
https://www.iatatravelcentre.com/pas...quirements.htm
Dec 23, 2024 | 8:30 pm
#3419
Join Date: Jan 2000
Programs: UA 1k, AA EXPLT, NZ GE, VA PLT Hyatt Diam, Marr Plat, HH Diam
Posts: 3,743
Dec 23, 2024 | 9:53 pm
#3420
Join Date: Jul 2021
Location: Airport Lounges (Usually in ORD and LHR)
Programs: AA EXP 1MM, AY Gold, QR Gold, Hilton Diamond
Posts: 3,715