Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
#3331



Join Date: Sep 2018
Programs: AP 35K
Posts: 113
Checking MCT in IAH for my parents, flying International to International from Avianca -> Air Canada. Avianca sold me a ticket with a 1:25 connection (which is now down to a 1:20 connection due to a slight schedule change on the AC flight). If I'm reading this correctly, seems like it is an illegal connection? I can still see the flights being sold on the Avianca site as a single ticket with a 1:20 connection...
Results from https://www.ExpertFlyer.com
Am I reading this correctly?
Results from https://www.ExpertFlyer.com
Code:
Minimum Connect Times: Connecting at IAH Incoming airline AV Outgoing airline AC Flight type International to International STANDARD.D/D...D/I...I/D...I/I. ONLINE .45 1.00 1.00 1.15 OFFLINE .45 1.00 1.00 1.15 ** OR * ARE ALL **-AC II GLSUP US CDS N/A - ** COUNTRY CA - COUNTRY CA AV-** II 1.45 CDS ** - N/A AV-** II 1.45 .
#3332
A FlyerTalk Posting Legend




Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 60,726
Checking MCT in IAH for my parents, flying International to International from Avianca -> Air Canada. Avianca sold me a ticket with a 1:25 connection (which is now down to a 1:20 connection due to a slight schedule change on the AC flight). If I'm reading this correctly, seems like it is an illegal connection? I can still see the flights being sold on the Avianca site as a single ticket with a 1:20 connection...
#3333



Join Date: Sep 2018
Programs: AP 35K
Posts: 113
Not sure if that's now under the MCT, but my decision on whether to do anything about it would be based on what happens with a missed connection. Is there an AC flight within three hours to that same destination? That would cut in favor of keeping the itinerary. Or would that require an overnight stay at IAH, which would cut the other way.
There's an earlier flight into IAH with a 5 hour layover. Will try to move them to that. Thanks!
#3334
A FlyerTalk Posting Legend




Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 60,726
Probably wise. It's anyone's guess what the IAH immigration hall will be like when they arrive.
#3335
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist




Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,796
Moderator's Note
Probably wise. It's anyone's guess what the IAH immigration hall will be like when they arrive.
TWA884
Moderator, Travel Tools forum
#3336


Join Date: Jul 2021
Location: LAS
Programs: Hilton, Delta, Hyatt, MGM
Posts: 315
Delta does not work at this time. I sent them an email as mentioned upthread, but they sent me a canned response a few minutes later. I threatened a dispute and they haven't responded almost 3 days later.
#3339
FlyerTalk Evangelist




Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 17,194
Looks like Delta seatmaps are working again when I checked this morning.
#3341



Join Date: Oct 2013
Location: SFO
Programs: AA EXP, UA Plat, Hyatt Glob, Hilton Diamond, Marriott Plat
Posts: 6,245
Noticed the same for some, but not all, flights. A little discouraging that their updated banner suggests there are only issues remaining with AA seat maps, when UA and apparently others are still not reliable.
#3342


Join Date: Nov 2003
Posts: 237
Noticing F and Y for UA are not accurate within 48 hours of departure, but seem to be OK further out, but seats that do not exist in certain rows (at least on the 777-300) are shown as available. Also, blocked seats in HA F do not show as blocked and are showing as available, and more often than not, Y seat maps are still not working. The notice at the top of the EF screen only talking about AA seat map issues is rather misleading.
#3344



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,688
Can you provide an example that is not working for you?
#3345


Join Date: Nov 2021
Posts: 155
<a href="https://www.expertflyer.com/?a=s"><bold>Results from ExpertFlyer.com</bold></a><br />Fare Information Search:<br /><div>Departing CAI on 11/06/24 for CAI</div><div>Viewing in currency EGP</div><div>Searching in Business cabin</div><div>Validated Results</div><table border="1" style="text-align:left;"><tbody><tr><th>Fare Basis</th><th>Airline</th><th>Booking Class</th><th>Trip Type</th><th>Fare</th><th>Cabin</th><th>Effective Date</th><th>Expiration Date</th><th>Min/Max Stay</th><th>Adv Purchase Req</th></tr></tbody></table>
I see you're in your ex CAI trip right now. Any tips for pricing / finding the availability for a DONE5 ex-CAI using EF? I can't make the Oneworld tool to give me a EGP price (resets to AUD all the time as I travel to Australia first).




