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Old Feb 14, 2015, 12:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).

You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.

--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
  • Upgrades - AY, BA, EK, EY, IB, QR, VS
  • Awards - AY, BA, IB, EY, QR, VS

To search AA upgrades:
  • Use the Award & Upgrade tool
  • Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
  • To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
  • 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4











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Old Oct 31, 2024 | 1:18 pm
  #3331  
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Checking MCT in IAH for my parents, flying International to International from Avianca -> Air Canada. Avianca sold me a ticket with a 1:25 connection (which is now down to a 1:20 connection due to a slight schedule change on the AC flight). If I'm reading this correctly, seems like it is an illegal connection? I can still see the flights being sold on the Avianca site as a single ticket with a 1:20 connection...

Results from https://www.ExpertFlyer.com
Code:
Minimum Connect Times:
Connecting at IAH
Incoming airline AV
Outgoing airline AC
Flight type International to International

STANDARD.D/D...D/I...I/D...I/I.
ONLINE    .45  1.00  1.00  1.15
OFFLINE   .45  1.00  1.00  1.15
** OR * ARE ALL
**-AC II GLSUP US CDS N/A -  ** COUNTRY CA - COUNTRY CA
AV-** II  1.45 CDS  ** - N/A
AV-** II  1.45
.
Am I reading this correctly?
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Old Oct 31, 2024 | 1:43 pm
  #3332  
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Originally Posted by flyingpbandj
Checking MCT in IAH for my parents, flying International to International from Avianca -> Air Canada. Avianca sold me a ticket with a 1:25 connection (which is now down to a 1:20 connection due to a slight schedule change on the AC flight). If I'm reading this correctly, seems like it is an illegal connection? I can still see the flights being sold on the Avianca site as a single ticket with a 1:20 connection...
Not sure if that's now under the MCT, but my decision on whether to do anything about it would be based on what happens with a missed connection. Is there an AC flight within three hours to that same destination? That would cut in favor of keeping the itinerary. Or would that require an overnight stay at IAH, which would cut the other way.
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Old Oct 31, 2024 | 2:28 pm
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Originally Posted by dhuey
Not sure if that's now under the MCT, but my decision on whether to do anything about it would be based on what happens with a missed connection. Is there an AC flight within three hours to that same destination? That would cut in favor of keeping the itinerary. Or would that require an overnight stay at IAH, which would cut the other way.
Indeed, would require an overnight stay at possibly our expense depending on the reason of the delay. Only one flight a day from IAH to Vancouver.

There's an earlier flight into IAH with a 5 hour layover. Will try to move them to that. Thanks!
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Old Oct 31, 2024 | 2:36 pm
  #3334  
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Originally Posted by flyingpbandj
Indeed, would require an overnight stay at possibly our expense depending on the reason of the delay. Only one flight a day from IAH to Vancouver.

There's an earlier flight into IAH with a 5 hour layover. Will try to move them to that. Thanks!
Probably wise. It's anyone's guess what the IAH immigration hall will be like when they arrive.
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Old Oct 31, 2024 | 3:50 pm
  #3335  
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Moderator's Note

Originally Posted by dhuey
Originally Posted by flyingpbandj
Indeed, would require an overnight stay at possibly our expense depending on the reason of the delay. Only one flight a day from IAH to Vancouver.

There's an earlier flight into IAH with a 5 hour layover. Will try to move them to that. Thanks!
Probably wise. It's anyone's guess what the IAH immigration hall will be like when they arrive.
Since this no longer has anything to do with ExpertFlyer, please continue this discussion in the following thread in the Texas forum:Thanks for understanding,

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Moderator, Travel Tools forum
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Old Oct 31, 2024 | 9:56 pm
  #3336  
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Delta does not work at this time. I sent them an email as mentioned upthread, but they sent me a canned response a few minutes later. I threatened a dispute and they haven't responded almost 3 days later.
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Old Nov 1, 2024 | 11:35 am
  #3337  
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Just a heads up that seat maps (Y, J) are back on track for Aegean Airlines (including the turboprop fleet of Olympic Air). Good news guys !
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Old Nov 2, 2024 | 8:57 am
  #3338  
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I thought this was fixed?
EF for my two flights today in FC UA are completely inaccurate.
Pretty annoying as I’ve been waiting for something better to open.
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Old Nov 2, 2024 | 9:46 am
  #3339  
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Originally Posted by vegasbased
Delta does not work at this time. I sent them an email as mentioned upthread, but they sent me a canned response a few minutes later. I threatened a dispute and they haven't responded almost 3 days later.
Looks like Delta seatmaps are working again when I checked this morning.
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Old Nov 2, 2024 | 10:27 am
  #3340  
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SQ back up, but inaccurate.
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Old Nov 2, 2024 | 7:44 pm
  #3341  
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Originally Posted by chavala
I thought this was fixed?
EF for my two flights today in FC UA are completely inaccurate.
Noticed the same for some, but not all, flights. A little discouraging that their updated banner suggests there are only issues remaining with AA seat maps, when UA and apparently others are still not reliable.
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Old Nov 2, 2024 | 9:01 pm
  #3342  
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Noticing F and Y for UA are not accurate within 48 hours of departure, but seem to be OK further out, but seats that do not exist in certain rows (at least on the 777-300) are shown as available. Also, blocked seats in HA F do not show as blocked and are showing as available, and more often than not, Y seat maps are still not working. The notice at the top of the EF screen only talking about AA seat map issues is rather misleading.
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Old Nov 3, 2024 | 10:50 pm
  #3343  
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I can't get the RTW fares to show, is this a known issue ? I put in the same origin and destination airports, and I get no results
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Old Nov 4, 2024 | 4:54 am
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Originally Posted by TKMAXX
I can't get the RTW fares to show, is this a known issue ? I put in the same origin and destination airports, and I get no results
Appears to be working fine for me. I just entered OSL and the start and end point, and BA as the carrier. And I got all the Oneworld Explorer and Global Explorer fares.

Can you provide an example that is not working for you?
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Old Nov 4, 2024 | 6:59 am
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Originally Posted by pandaperth
Appears to be working fine for me. I just entered OSL and the start and end point, and BA as the carrier. And I got all the Oneworld Explorer and Global Explorer fares.

Can you provide an example that is not working for you?
Trying to see what the fare is for ex-CAI, but I get nothing. I do see the ex OSL fare. though!

<a href="https://www.expertflyer.com/?a=s"><bold>Results from ExpertFlyer.com</bold></a><br />Fare Information Search:<br /><div>Departing CAI on 11/06/24 for CAI</div><div>Viewing in currency EGP</div><div>Searching in Business cabin</div><div>Validated Results</div><table border="1" style="text-align:left;"><tbody><tr><th>Fare Basis</th><th>Airline</th><th>Booking Class</th><th>Trip Type</th><th>Fare</th><th>Cabin</th><th>Effective Date</th><th>Expiration Date</th><th>Min/Max Stay</th><th>Adv Purchase Req</th></tr></tbody></table>

I see you're in your ex CAI trip right now. Any tips for pricing / finding the availability for a DONE5 ex-CAI using EF? I can't make the Oneworld tool to give me a EGP price (resets to AUD all the time as I travel to Australia first).
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