Copenhagen Marriott [Master Thread]
#181
Join Date: Jul 2006
Location: DCA
Programs: AA Gold, HH Diamond, UA Silver
Posts: 1,366
I'll answer my own question-- the lounge serves snacks, wine and beer from 5:30-7:30pm, and the wine/beer stays out until 9:30pm. The week I was there, breakfast was moved from the lounge to the restaurant (service starting at 6:30am); that worked out very well for me, as the restaurant breakfast was great with lots and lots of variety.
Overall I enjoyed my stay, and was glad to have chosen the Marriott. Unlike some of the other people who have posted recently, I didn't have any service issues. The restaurant staff at breakfast and the lounge staff in the evenings were all very attentive-- tables were cleared quickly and food offerings were kept stocked. I even saw one guy come in to the lounge around 9pm and ask for one of the snacks that had been removed at 7:30; the lady working the lounge went in the back and got it for him without hesitation.
I found the location of the hotel to be a little farther than I would have liked from the train station and the tourist sights (especially given that it was cold and rainy while I was there), but I thought that the benefits of the hotel definitely made up for it, and I did like being able to walk to various points in the city without needing to take the train first. My room was extremely large by European city hotel standards, with very good soundproofing and climate control. The lounge space was quite nice, with a good view. It got crowded during the evening snack service but was empty by 8:30pm.
Also, I had the opposite experience from CPH-Flyer, in that I received slippers but not a bathrobe. Fortunately for me, I do use hotel slippers, and rarely use the hotel bathrobes, so I was pleased.
Overall I enjoyed my stay, and was glad to have chosen the Marriott. Unlike some of the other people who have posted recently, I didn't have any service issues. The restaurant staff at breakfast and the lounge staff in the evenings were all very attentive-- tables were cleared quickly and food offerings were kept stocked. I even saw one guy come in to the lounge around 9pm and ask for one of the snacks that had been removed at 7:30; the lady working the lounge went in the back and got it for him without hesitation.
I found the location of the hotel to be a little farther than I would have liked from the train station and the tourist sights (especially given that it was cold and rainy while I was there), but I thought that the benefits of the hotel definitely made up for it, and I did like being able to walk to various points in the city without needing to take the train first. My room was extremely large by European city hotel standards, with very good soundproofing and climate control. The lounge space was quite nice, with a good view. It got crowded during the evening snack service but was empty by 8:30pm.
Also, I had the opposite experience from CPH-Flyer, in that I received slippers but not a bathrobe. Fortunately for me, I do use hotel slippers, and rarely use the hotel bathrobes, so I was pleased.
#184
Join Date: Jan 2010
Posts: 1,270
I am at the Copenhagen Marriott.
The taxi drive from the airport is 225 DKK.
Friendly lady at checkin. Concierge is friendly too and helpful.
Had booked a standard room on AAA rate. Got upgraded to executive level with view on the canal. Nice clean room and bathroom.
Internet speed is good.
Lounge info:
Located on 11th floor, also access via stairs from 10th floor (executive level as well).
Computer and internet terminal next to the stairs on 10th floor.
Opened from 6 AM till midnight.
Breakfast Monday to Friday from 6.30 h to 10.30 AM. On Weekends from 6.30 to 11.00 AM.
Afternoon tea and pastries from 3.00 to 5.30 PM. I just tried a few pastries, they are good.
Hors d'oeuvres from 5.30 to 7.30 PM. 2 warm dishes and some cold stuff. OK, but not to compare with what you get at Singapore Marriott for example.
Happy hour from 5.30 to 9.30 PM.
Full American Breakfast in the Midtown Grill Bar is not part of the general Executive Lounge benefits and is charged seperately upon consumption.
The taxi drive from the airport is 225 DKK.
Friendly lady at checkin. Concierge is friendly too and helpful.
Had booked a standard room on AAA rate. Got upgraded to executive level with view on the canal. Nice clean room and bathroom.
Internet speed is good.
Lounge info:
Located on 11th floor, also access via stairs from 10th floor (executive level as well).
Computer and internet terminal next to the stairs on 10th floor.
Opened from 6 AM till midnight.
Breakfast Monday to Friday from 6.30 h to 10.30 AM. On Weekends from 6.30 to 11.00 AM.
Afternoon tea and pastries from 3.00 to 5.30 PM. I just tried a few pastries, they are good.
Hors d'oeuvres from 5.30 to 7.30 PM. 2 warm dishes and some cold stuff. OK, but not to compare with what you get at Singapore Marriott for example.
Happy hour from 5.30 to 9.30 PM.
Full American Breakfast in the Midtown Grill Bar is not part of the general Executive Lounge benefits and is charged seperately upon consumption.
Last edited by PetzLUX; Sep 12, 2015 at 11:30 am
#185
Join Date: Jan 2012
Posts: 53
CPH Marriott
Glad you are enjoying your stay here -
I was here for 4 nights over Christmas 2014
I loved this hotel, they treated me very well,
Being Gold I had the full breakfast in the restaurant, not sure if this was just over the Christmas period but it really was special.
I was here for 4 nights over Christmas 2014
I loved this hotel, they treated me very well,
Being Gold I had the full breakfast in the restaurant, not sure if this was just over the Christmas period but it really was special.
#186
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,188
I can't remember the exact reason, but it was an over the Christmas period thing. I had the full breakfast in the restaurant as well in December 2014 due to being Gold, and having lounge access.
#187
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Stayed back in 2012 Christmas period but we were treated badly by the hotel. No upgrade + given a room that was returned (found out due to extremely loud AC and some of the amenities missing in the bathroom).
No breakfast at the restaurant - lounge only.
No breakfast at the restaurant - lounge only.
#188
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,188
Upgrades are never guaranteed... And often with Marriotts around the world, an upgrade just constitutes a "better" view. The harbour view at Copenhagen Marriott is considered an upgrade from the city view. I find that highly debatable...
#189
Join Date: Dec 2004
Location: BLI
Programs: Alaska Million Mile Flyer, Marriott Lifetime Titanium Elite
Posts: 3,195
While it's touted as a "Tivoli Gardens" view on the top level, it's more of a view of parking lots, dirt lots and construction cranes. The canal view is more scenic, especially for a leisure trip. I'd ask for that, if possible, if I were to visit again.
#190
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
This is the hotel I'll never recommend to anyone and I'll never stay there again. I found CP a thousand times better. The Ren in Malmo is also a lot better than the Copenhagen Marriott. I think the hotel needs a big renovation - I was so shocked by the wear and tear in our room.
#191
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,188
I know all that - usually as Gold and Platinum we do get bumped up to the top floor, but not at CPH Marriott. The attitude of the staff are worse than usual Danish service. Seriously I don't care about canal/Tivoli view as I have seen it more than enough, and I told them that I prefer no view but a better room. They said that's all they have.
This is the hotel I'll never recommend to anyone and I'll never stay there again. I found CP a thousand times better. The Ren in Malmo is also a lot better than the Copenhagen Marriott. I think the hotel needs a big renovation - I was so shocked by the wear and tear in our room.
This is the hotel I'll never recommend to anyone and I'll never stay there again. I found CP a thousand times better. The Ren in Malmo is also a lot better than the Copenhagen Marriott. I think the hotel needs a big renovation - I was so shocked by the wear and tear in our room.
#193
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,188
#194
Suspended
Join Date: Sep 2012
Posts: 827
I've been to Copenhagen 15+ times but this was the wifes first so intended to show her the sights but as snobbish as the Cop Marriott was + the way the lounge staff acted (and served up hash browns and some red labelled beer vrs a decent brew with others skrimaging to make dinner out of the junk served or making sandwiches to go in the AM and stuffing it in their backpacks) I'd just opt for OTHER then Marriott if I ever return (and have stayed at the IC and Scandic before).
#195
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,188
I've been to Copenhagen 15+ times but this was the wifes first so intended to show her the sights but as snobbish as the Cop Marriott was + the way the lounge staff acted (and served up hash browns and some red labelled beer vrs a decent brew with others skrimaging to make dinner out of the junk served or making sandwiches to go in the AM and stuffing it in their backpacks) I'd just opt for OTHER then Marriott if I ever return (and have stayed at the IC and Scandic before).
I can imagine people trying to make picnic baskets of the lounge offerings, such as they are. Danes and free stuff is often a fun observation.