Reloadit master thread
Jul 3, 2015 | 9:53 am
#316
Join Date: Jul 2013
Location: ATL
Programs: Marriott Plat/LT Gold, WN CP, Hertz PC
Posts: 497
Jul 4, 2015 | 2:37 pm
#318
Join Date: Jul 2015
Posts: 4
Invalid card number error
Hi
It's very frustrating the amount of errors in the safe . Technical difficulties so on . But a week ago I purchased 3 packs .$500 each Added them to safe . One of them loaded after 1 day of errors the other 2 I kept getting invalid card number . I deleted the card and put different one .still the same . After couple more days I called customer service . They told me these packs are blocked and they transfered me to talk to someone from risk department called jake . He asked me where I bought them . I told him and I told him I have receipt . He answered me .that I didn't buy them from that safe way shop and he told me to call . When I know . I told him I have the receipt from the shop . He said . He can do nothing . He was rude . And now I have $1000 stuck in my safe . I added other packs afterwards . They are working no problem but these 2 is stuck
Anyone encounter something like that before??
It's very frustrating the amount of errors in the safe . Technical difficulties so on . But a week ago I purchased 3 packs .$500 each Added them to safe . One of them loaded after 1 day of errors the other 2 I kept getting invalid card number . I deleted the card and put different one .still the same . After couple more days I called customer service . They told me these packs are blocked and they transfered me to talk to someone from risk department called jake . He asked me where I bought them . I told him and I told him I have receipt . He answered me .that I didn't buy them from that safe way shop and he told me to call . When I know . I told him I have the receipt from the shop . He said . He can do nothing . He was rude . And now I have $1000 stuck in my safe . I added other packs afterwards . They are working no problem but these 2 is stuck
Anyone encounter something like that before??
Jul 4, 2015 | 9:59 pm
#323
Join Date: Apr 2005
Location: NYC
Posts: 1,804
Hi
It's very frustrating the amount of errors in the safe . Technical difficulties so on . But a week ago I purchased 3 packs .$500 each Added them to safe . One of them loaded after 1 day of errors the other 2 I kept getting invalid card number . I deleted the card and put different one .still the same . After couple more days I called customer service . They told me these packs are blocked and they transfered me to talk to someone from risk department called jake . He asked me where I bought them . I told him and I told him I have receipt . He answered me .that I didn't buy them from that safe way shop and he told me to call . When I know . I told him I have the receipt from the shop . He said . He can do nothing . He was rude . And now I have $1000 stuck in my safe . I added other packs afterwards . They are working no problem but these 2 is stuck
Anyone encounter something like that before??
It's very frustrating the amount of errors in the safe . Technical difficulties so on . But a week ago I purchased 3 packs .$500 each Added them to safe . One of them loaded after 1 day of errors the other 2 I kept getting invalid card number . I deleted the card and put different one .still the same . After couple more days I called customer service . They told me these packs are blocked and they transfered me to talk to someone from risk department called jake . He asked me where I bought them . I told him and I told him I have receipt . He answered me .that I didn't buy them from that safe way shop and he told me to call . When I know . I told him I have the receipt from the shop . He said . He can do nothing . He was rude . And now I have $1000 stuck in my safe . I added other packs afterwards . They are working no problem but these 2 is stuck
Anyone encounter something like that before??
Jul 5, 2015 | 2:07 pm
#325
Original Member
Join Date: May 1998
Location: West Palm Beach, FL, USA
Programs: AA EXP, UA Silver, Hilton Gold, Marriott Titanium, ALL Gold
Posts: 217
I think we can all agree the website (at least) appears to be run by a bunch of clowns and it doesn't make sense to leave money in the safe any longer than absolutely necessary. I personally think the money is safer on the physical card then in the safe.
Jul 5, 2015 | 6:52 pm
#326
Join Date: Apr 2005
Location: NYC
Posts: 1,804
OK. I reread your OP. So you were saying you loaded three reloadIt packs to your safe successfully but were only able to load one pack from the safe to a card and the other two packs kept giving your errors? So you still have 1K in the safe but they won't allow these two packs to be loaded to a new card?
Jul 5, 2015 | 9:05 pm
#328
Join Date: Jul 2015
Posts: 4
OK. I reread your OP. So you were saying you loaded three reloadIt packs to your safe successfully but were only able to load one pack from the safe to a card and the other two packs kept giving your errors? So you still have 1K in the safe but they won't allow these two packs to be loaded to a new card?
I do not leave money in the safe but nowdays you add a pack . Then when you try to load the card . You get techinical difficulties error .so you need to wait then try again later
Jul 5, 2015 | 9:24 pm
#329
Join Date: Apr 2005
Location: NYC
Posts: 1,804
Jul 6, 2015 | 5:30 am
#330
Suspended
Join Date: Nov 1999
Posts: 24,150
My safe and reverification is back to normal. Loaded my RLDs and immediately transfered them to my DC