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Old Jun 30, 2015 | 7:47 pm
  #286  
 
Join Date: Dec 2004
Posts: 393
Originally Posted by NCianflone
I loaded 1k last night and dont see the promotional load today. But the 1K i loaded a few days ago posted promotional loads the next day on the 26th. Im hoping there is just a glitch or a delay with all the problems reloadit dafe has been having. If it is gone then its just started the last couple days.
The last promotional load I received was yesterday morning the 29th. I haven't loaded any since.
donuteric is offline  
Old Jun 30, 2015 | 7:56 pm
  #287  
 
Join Date: Jun 2015
Posts: 12
Originally Posted by NCianflone
I loaded 1k last night and dont see the promotional load today. But the 1K i loaded a few days ago posted promotional loads the next day on the 26th. Im hoping there is just a glitch or a delay with all the problems reloadit dafe has been having. If it is gone then its just started the last couple days.
I loaded 1k last night and see the promotional loads posted this afternoon.
fancyfly is offline  
Old Jun 30, 2015 | 11:26 pm
  #288  
 
Join Date: Apr 2015
Location: San Diego
Posts: 229
signed up for a reloadit account today; no verification email sent yet. ~4 hours in
memphian901 is offline  
Old Jul 1, 2015 | 12:56 am
  #289  
 
Join Date: Jul 2015
Posts: 2
I am new to this method. I have been trying to use reloadit/tmobile as another MS stream, but have had nothing but problems. i fought through the email verification issues, and was actually able to load money ($400) from my safe to my T-Mobile card last night. After not seeing a fee refund today, I called T-Mobile to ask.

The first CSR told me it will take 30 days. After a bit of googling, and being directed here, it seems people have been getting their refunds the next day. So I read the Terms and Conditions for the T-Mobile card and noticed the fee refund isn't eligible if reloadit pack was put into the safe. Not knowing any other way to get reloadit packs onto my T-Mobile card other than the safe, I called back. The second CSR told me only the monthly fee can be refunded, not the reloadit pack purchase fee($3.95).

Is that right? I have been operating under the impression that the $3.95 reloadit pack purchase fee would be refunded as a "promotional load." Am I missing something here?

Also of note: the reloadit and T-Mobile CSRs are the same people/same call center.
postcg is offline  
Old Jul 1, 2015 | 7:04 am
  #290  
10 Years on Site
 
Join Date: Jul 2014
Posts: 428
Originally Posted by postcg
I am new to this method. I have been trying to use reloadit/tmobile as another MS stream, but have had nothing but problems. i fought through the email verification issues, and was actually able to load money ($400) from my safe to my T-Mobile card last night. After not seeing a fee refund today, I called T-Mobile to ask.

The first CSR told me it will take 30 days. After a bit of googling, and being directed here, it seems people have been getting their refunds the next day. So I read the Terms and Conditions for the T-Mobile card and noticed the fee refund isn't eligible if reloadit pack was put into the safe. Not knowing any other way to get reloadit packs onto my T-Mobile card other than the safe, I called back. The second CSR told me only the monthly fee can be refunded, not the reloadit pack purchase fee($3.95).

Is that right? I have been operating under the impression that the $3.95 reloadit pack purchase fee would be refunded as a "promotional load." Am I missing something here?

Also of note: the reloadit and T-Mobile CSRs are the same people/same call center.
It the purchase fee refund usually isn't instant.

I loaded my card from the safe last night and got the promotional load credit of $3.95 for it this morning.
bigugly is offline  
Old Jul 1, 2015 | 7:28 am
  #291  
 
Join Date: Jun 2015
Posts: 27
Originally Posted by postcg
I am new to this method. I have been trying to use reloadit/tmobile as another MS stream, but have had nothing but problems. i fought through the email verification issues, and was actually able to load money ($400) from my safe to my T-Mobile card last night. After not seeing a fee refund today, I called T-Mobile to ask.

The first CSR told me it will take 30 days. After a bit of googling, and being directed here, it seems people have been getting their refunds the next day. So I read the Terms and Conditions for the T-Mobile card and noticed the fee refund isn't eligible if reloadit pack was put into the safe. Not knowing any other way to get reloadit packs onto my T-Mobile card other than the safe, I called back. The second CSR told me only the monthly fee can be refunded, not the reloadit pack purchase fee($3.95).

Is that right? I have been operating under the impression that the $3.95 reloadit pack purchase fee would be refunded as a "promotional load." Am I missing something here?

Also of note: the reloadit and T-Mobile CSRs are the same people/same call center.
May I ask how you got past the verification process?
sassy_heidi is offline  
Old Jul 1, 2015 | 9:05 am
  #292  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by postcg
I am new to this method. I have been trying to use reloadit/tmobile as another MS stream, but have had nothing but problems. i fought through the email verification issues, and was actually able to load money ($400) from my safe to my T-Mobile card last night. After not seeing a fee refund today, I called T-Mobile to ask.

The first CSR told me it will take 30 days. After a bit of googling, and being directed here, it seems people have been getting their refunds the next day. So I read the Terms and Conditions for the T-Mobile card and noticed the fee refund isn't eligible if reloadit pack was put into the safe. Not knowing any other way to get reloadit packs onto my T-Mobile card other than the safe, I called back. The second CSR told me only the monthly fee can be refunded, not the reloadit pack purchase fee($3.95).

Is that right? I have been operating under the impression that the $3.95 reloadit pack purchase fee would be refunded as a "promotional load." Am I missing something here?

Also of note: the reloadit and T-Mobile CSRs are the same people/same call center.
No idea what the CSRs are talking about...

The fee to purchase the RL card is usually posted to your T-M account the next day. As long as you put at least $300 on the card, and load that much to your T-M account, you should get the statement credit to your T-M account automatically.
Brugge is offline  
Old Jul 1, 2015 | 10:04 am
  #293  
 
Join Date: Jul 2015
Posts: 2
Originally Posted by sassy_heidi
May I ask how you got past the verification process?
I think I just got lucky. We did the "clear your browsing history/dekete cookies" dance three times before I actually got an email. That was a few days ago though. I'll look it up and get back to the thread. The timing of my email might give some insight. I'll be back.
postcg is offline  
Old Jul 1, 2015 | 10:20 am
  #294  
 
Join Date: Sep 2011
Posts: 268
I have asked the ReloadIT customer service to load the pack to my account manually. Its been almost 24 hrs from the time I requested. Anyone knows how long does it take to apply manually?
ramamosn is offline  
Old Jul 1, 2015 | 10:29 am
  #295  
 
Join Date: Jun 2015
Posts: 27
Originally Posted by ramamosn
I have asked the ReloadIT customer service to load the pack to my account manually. Its been almost 24 hrs from the time I requested. Anyone knows how long does it take to apply manually?
Why wouldn't it be instant? Like with the safe?
sassy_heidi is offline  
Old Jul 1, 2015 | 11:05 am
  #296  
 
Join Date: May 2014
Location: GSP
Posts: 129
I've rebooted cleared all history and its over 4 hours since the "verification email" was initiated! Safe blows..blackhawk too....something is wrong
retired7328 is offline  
Old Jul 1, 2015 | 11:10 am
  #297  
 
Join Date: Jun 2015
Posts: 27
Originally Posted by retired7328
I've rebooted cleared all history and its over 4 hours since the "verification email" was initiated! Safe blows..blackhawk too....something is wrong
4 hours has you stressed? Its been going on for 9 days!
sassy_heidi is offline  
Old Jul 1, 2015 | 11:13 am
  #298  
 
Join Date: May 2014
Location: GSP
Posts: 129
Talking yes....but I need it Now!

Originally Posted by sassy_heidi
4 hours has you stressed? Its been going on for 9 days!
retired7328 is offline  
Old Jul 1, 2015 | 3:32 pm
  #299  
20 Years on Site
 
Join Date: Oct 2005
Posts: 55
Originally Posted by memphian901
signed up for a reloadit account today; no verification email sent yet. ~4 hours in
Its been a whole day for me, didn't read this thread and bought my first reloadit and signed up. Ugh.
yenner is offline  
Old Jul 1, 2015 | 7:40 pm
  #300  
 
Join Date: Jun 2015
Posts: 27
Paypower facebook

Check out Paypowers facebook page. They issued a statement about the Safe. Seems its not their fault. They say it is service providers fault. Smh.
sassy_heidi is offline  


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