Hi
It's very frustrating the amount of errors in the safe . Technical difficulties so on . But a week ago I purchased 3 packs .$500 each Added them to safe . One of them loaded after 1 day of errors the other 2 I kept getting invalid card number . I deleted the card and put different one .still the same . After couple more days I called customer service . They told me these packs are blocked and they transfered me to talk to someone from risk department called jake . He asked me where I bought them . I told him and I told him I have receipt . He answered me .that I didn't buy them from that safe way shop and he told me to call . When I know . I told him I have the receipt from the shop . He said . He can do nothing . He was rude . And now I have $1000 stuck in my safe . I added other packs afterwards . They are working no problem but these 2 is stuck

Anyone encounter something like that before??