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Interesting check-in experience a couple of days ago. After looking at expertflyer I noticed that there was one set of three seats (short-haul flight) free so I decided to change my seat when checking in using the app. But the app showed that all the seats were taken. Then I browsed Finnair.com and the change was possible. Back to app and check-in was possible and the new seat was assigned. However, the app stated that mobile boarding pass was not allowed on my flight (it has been possible before). Back to Finnair.com and I could save my boarding pass in the Apple Wallet but only after skipping the Covid vaccination certificate (which I have but the last vaccination was 12 months ago). The fare was Business light, status OWE.
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Originally Posted by nordic
(Post 35478442)
Interesting check-in experience a couple of days ago. After looking at expertflyer I noticed that there was one set of three seats (short-haul flight) free so I decided to change my seat when checking in using the app. But the app showed that all the seats were taken. Then I browsed Finnair.com and the change was possible.
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I am currently unable to book on the Finnair website, each time getting this error after clicking to proceed to payment
Sorry!Something went wrongAn unexpected error occurred in the booking system. Unfortunately, you will need to restart your flight booking. We apologize for the inconvenience. |
I couldn't select J middle seat in manage booking as I had selected prefer window seat in my customer preference.
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Originally Posted by Lauri_fly
(Post 35498681)
I couldn't select J middle seat in manage booking as I had selected prefer window seat in my customer preference.
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Originally Posted by WilcoRoger
(Post 35498895)
I think middle seats are not selectable, as those are left empty on purpose.
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Originally Posted by LondonAussie
(Post 35484136)
I am currently unable to book on the Finnair website, each time getting this error after clicking to proceed to payment
Sorry!Something went wrongAn unexpected error occurred in the booking system. Unfortunately, you will need to restart your flight booking. We apologize for the inconvenience.(And before AY IT jumps in: yes, I have cleared caches, restarted browser, computer and installed the latest versions of the browsers.) |
Ok anyone with this issue before?
I am to book my return oneway and need a specific flight, it is scheduled and an hour ago available for sale, and now when coming back to booking it after I did other arrangements in the meanwhile, neither app nor browser offers it anymore. I chatted with CS and they said also the flight is there and they can see it open for booking, seats available. Why I cannot see it for booking? I must use company res channel, otherwise I would have asked the agent to book it for me. what to do? Fantastic AY It |
Does anyone else have problems updating info in trips using AY.com MMB?
I see trips with wacko prefixes for contact phone, but correcting it and saving leads to "something went wrong" and chages are not saved. At one point changes were saved but the FF# was removed from reservation instead. |
Originally Posted by intuition
(Post 35610162)
Does anyone else have problems updating info in trips using AY.com MMB?.
EDIT: Amadeus seems to be responding fine now. Not sure if this issue was just for me. |
The new seat map view is really annoying, just my opinion
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Another great show from AY IT. Manage my booking says check in is open at 65 hours before the flight. Clicking the link leads to check in page saying it will open 36 hours before.
https://cimg2.ibsrv.net/gimg/www.fly...1df867a75e.png MMB offering to check in on a flight 65 hours away. |
Hmm... since when has AY flight booking site included the flight plan in JSON in the URI/URL? Might be possible to use for own multicity booking tuning maybe?
Example to tokyo that has been URL decoded for clarity: https://www.finnair.com/fi-en/booking/flight-selection?json={"flights":[{"origin":"HEL","destination":"TYO","departureDate ":"2024-02-13"},{"origin":"TYO","destination":"HEL","departur eDate":"2024-02-20"}],"cabin":"MIXED","adults":1,"c15s":0,"children":0, "infants":0,"directFlights":false} |
Originally Posted by manywhere
(Post 35657093)
Hmm... since when has AY flight booking site included the flight plan in JSON in the URI/URL? Might be possible to use for own multicity booking tuning maybe?
Example to tokyo that has been URL decoded for clarity: |
https://cimg3.ibsrv.net/gimg/www.fly...a664817d23.jpg
AY recommends me to enjoy their Premium Economy product longer for 4500SEK. |
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