Sorry if I have missed something, but why can’t I anymore change seats before or during check-in? Shorthaul, Classic or Flex tickets and Platsku. Something changed in the app (haven’t looked via website)?

This function disappeared this month. I believe it works via the website although I haven't tried. My next trip is on Ryanair. :D

No luck using app, but worked via website just a moment ago

Positively surprised on changing a flight with manage booking on a booking including a non oneworld airline connection in Asia. System gave all the options I would have expected with pricing. It would be nice to be able to pick more "crazy" connections to build fake stop overs of under 24h but overall this part of the system worked well for once. Also a more itemized receipt of the charges would be great as well as information on the booking class of the new ticket.

I don't think it's an Amadeus issue - looking at the booking on the RO site, it clearly states FFP AY-xxxx, FFP RO-yyyy and not getting confused.

Seattle flight cancelled. SEA wasn't the start or end destination (had a connecting AA flight). Instead of providing alternate flight options as usual with "change my flight", the only option IT showed was to cancel for a refund. Got properly re-routed after contact with customer service, but strange that IT doesn't offer alternatives or even say contact us for re-routing, only cancel for a refund. Or, if that's what they mean by the last part, it's poorly worded IMO
https://cimg9.ibsrv.net/gimg/www.fly...e123d75358.png

All bookings from App gone. "Add a journey" does not recognize PNR. Everything looks fine however on the website.

I have had this a few times, don’t know what happens but usually in a few days it just starts working again.

Logging out and back in on the app might help. As might clearing the cache.

Did all those including clearing app data but no help.

I was put on a waitlist and it shows correctly on my booking on web page, but there's no mention of it to be found on app. It's obviously not a big deal, but how hard can it be to have your two user platforms show the same data...

Just make up your mind, will you?!

https://cimg1.ibsrv.net/gimg/www.fly...8eca7d7f27.jpg

Not the best communication but upper number is what you need and lower number is what you have accumulated.
150000 - 73411 (you have) = 76589 (you need)

I think the point is that this way the app shows when the waitlist clears. Once you see them on the app you must only contact CS to ask them to ticket them because that never happens automatically. Very smooth and streamlined, isn't it?

On a more serious note, I also think it's a bit odd that the app shows individual flights and the website shows bookings instead.

Indeed it is - but using the exact same text for both is confusing, to say the least... so not an IT problem, but lack of proof-reading ...