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-   -   AY IT (https://www.flyertalk.com/forum/finnair-finnair-plus/1845468-ay.html)

seldomrfly Jan 3, 2023 2:13 am


Originally Posted by petteriusa (Post 34887310)
I'm seeing my upcoming flights on both the website and app (Android).

I see my upcoming flights on the website, but can't pull up mmb when clicking on it.
Disappeared in app after I logged out and in.

a_k Jan 3, 2023 2:20 am

No problems here either

petteriusa Jan 3, 2023 2:41 am


Originally Posted by seldomrfly (Post 34887324)
I see my upcoming flights on the website, but can't pull up mmb when clicking on it.
Disappeared in app after I logged out and in.

Just to add another data point, I was also able to add APIS info to my booking as well.

dennyzrh Jan 3, 2023 3:58 am

friend of mine tried to book DFW-HEL-MUC, as he saw 2 J-seats on DFW-HEL available. He ran into the Problem, that Online he only get a HEL-MUC flight on the next morning.
A few times it shows the direct connection on the same day, but when he try to book, the Website stated „something went wrong“-Message.
So he got in touch with CS, who could not help and send the Problem to the next Department. They came back to him and say that they have Fix the Problem, but unfortunately there is no longer any J-Award on AY20 available :eek:

fredeow Jan 4, 2023 2:52 am

Partner flight credit sometimes take forever to post. Did a lot of AA flying this year, and some took several months to post. At the end of December, I ended up having to convert award points to tier points to qualify for Plat. Two days later, 2k points from two AA legs in April posted to my account... I didn't even realize they hadn't posted in the first place--my bad, I guess.

seldomrfly Jan 4, 2023 5:11 am

I asked Whatsapp why I couldn't find my booking in the app or on mmb at ay.com.

​​​​​​"It is a known error bla bla... that some bookings isn't possible to open online. It is under investigation and they hope to fix it asap".

a_k Jan 4, 2023 5:34 am


Originally Posted by fredeow (Post 34890798)
Partner flight credit sometimes take forever to post. Did a lot of AA flying this year, and some took several months to post. At the end of December, I ended up having to convert award points to tier points to qualify for Plat. Two days later, 2k points from two AA legs in April posted to my account... I didn't even realize they hadn't posted in the first place--my bad, I guess.

My AA flights have posted quite quickly, but have always been on an AY booking

florens Jan 6, 2023 5:12 am

deleted

florens Jan 12, 2023 3:23 am

Recently, something fun/bizarre happened. We had Avios tickets (BA redemption) for ZRH-HEL. They were booked in early 2022.

Then my wife changed her last name in autumn 2022, so we had to go through the fun of changing her name everywhere.

She obviously also changed her BAEC account name. We then contacted BA to change her ticket's name. This was quite the hassle and required few calls to get to the right agent. In the process, they had to split the PNR and finally she got a new confirmation, with the new name and a new PNR.

Fast forward to the day of flight. 1 row of J, 4 seats taken according to EF. Though 1C never showed. When the crew came to welcome us, I glanced at her phone and turns out my wife's original booking was still there and then probably turned out to be a no show in AY systems. I could even use her wifi by using her maiden name and 1C. :D

FFlash Jan 12, 2023 5:04 am

Fun story.
might be also tricky by IT so not sure if reasonable to blaim much on either BA or AY but just take it as life comes. Not that u blaimed, just wondering aloud here.

Teppo Jan 12, 2023 12:07 pm

Great Job... and when you press Login -> Access denied


https://cimg3.ibsrv.net/gimg/www.fly...e5253ee936.png

plain Jan 12, 2023 3:20 pm

Try private/incognito browser window, sometimes helps.

Teppo Jan 12, 2023 11:29 pm

A few minutes later it worked again but when trying to buy a ticket with a CC, the system got stuck again...

manywhere Jan 16, 2023 5:37 am


Originally Posted by Teppo (Post 34918503)
Great Job... and when you press Login -> Access denied


https://cimg3.ibsrv.net/gimg/www.fly...e5253ee936.png

That looks like Safari browser and can be the problem. A protip is to not use Safari as they are not implementing all web standards correctly or revert implementations between versions. Basically the new Internet Explorer but with Apple branding.
It is better for everyones blood pressure to use a Chrome-based browser or Firefox as they follow web standards better.

cistavoda Jan 16, 2023 6:37 am


Originally Posted by manywhere (Post 34929285)
That looks like Safari browser and can be the problem.

Ah yes of course! The Safari browser can only be used to buy Aurinkomatkat tour packages to Kenya. For businetic travel one should use NCSA Mosaic.


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