My group is me, myself, and I :D

Then you should have totally bought it!

Trying to do check-in using the AY app for my flight to DOH, but it insists on having a visa. But there's no longer a need for one on short (<30 days) trips to Qatar, right? As one can get visa on arrival if you are from certain countries.

FWIW
As an additional data point too, on a shortish trip a while ago, on arrival they didnt request the höpöhöpö-insurance

AY IT is so incompetent in all respects. I believe some university students could do a better job.

Another simple example is Finnair's from name in their eticket emails. Why the heck do they have quotes in their name and even worse, a space after Finnair?

It screams amateurish and lack of attention to detail. Shameful!


https://cimg9.ibsrv.net/gimg/www.fly...a26f24c693.png

Perhaps the brand manager has decided a space is what adds an edge...

It seems it is their masking of amadeus.com that has been enhanced. Mail from that domain has the quotes and an extra space.

https://cimg0.ibsrv.net/gimg/www.fly...76823cbbc1.png

Mail from their own domain does not. I'd guess someone has sent the display names to a third party, and that third party has done the update literally.

That's a given - we have established that 8th graders must do most of the coding, on their compulsory "1 week work life experience" :D

This has been around since at least September 2017 :)

The variants "Finnair Customer Care " and "Mobile Application Sales " were introduced at later dates.

Checked in for a flight. No chance to change my J seat when checking on the iOS app, even though only 1/3 of seats taken. FWIW; award flight, still Lumo showing on BP.

Web check-in functioned normally, although a lot more silly stuff to fill out.

The timetable search (not the booking engine) is suggesting an interesting option with a connecting flight the previous day :rolleyes:
https://cimg6.ibsrv.net/gimg/www.fly...36305e9de4.png

It's correct in as much as further down it says you have minus 21 hours to transit. ;)

I have an itinerary with both AY and RO flights (same PNR but separate tickets)

Initially all was good - exit seat booked, etc

Then I headed over to the RO site to enter my FB credentials. After that, AY totally forgot about me. The booking didn't show up neither under "my bookings" nor on the app, my exit seat reservation disappeared (and wanted 50€ to reinstate it), etc. It didn't even recognise my ticket type (Flex) so the luggage allowance was way incorrect.

I had to call up the booking by PNR re-add the AY FFP number and then the seat reservation showed again as well as the correct luggage allowance.

This never happened before in "mixed" PNRs, wonder what went wrong. RO couldn't really hijack the booking this much, could it?

Not sure what RO is, but could this be a case with multiple PNRs, ie when the itinerary has one booking reference in one system and a second one in the other system? And when you handled the booking the second reference was removed?

RO is TAROM.

There's only one PNR, both tix are under the same (TA booking). At the end of the day no biggie, just a bit annoying.

This happened to me last week with a booking including AY and LO flights (two each). I went to LO website to add my Star Alliance ff number to LO flights, but this wiped the reservation/flights from AY app. Went back and reinstated AY number to everything, and the reservation returned. After I had flown the first AY flight, went and added TK number to the reservation, and after the two LO flights added the AY number again. Bit of a hassle, but everything credited correctly, lounge access shown as it should etc. I think this is Amadeus issue, not AY.