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-   -   AY IT (https://www.flyertalk.com/forum/finnair-finnair-plus/1845468-ay.html)

AY011 Nov 11, 2025 5:00 am

Not sure if this is the correct thread but the in-flight entertainment system content barely refreshes. Boring.

onobond Nov 13, 2025 1:02 am


Originally Posted by Jainzar (Post 37329258)
AY seems to have dropped at least XTZ from a lookup table

On the website I can see at least my destination, while in the app items is also missing in the overview bookings containing XTZ.

https://cimg3.ibsrv.net/gimg/www.fly...1eded19bb.jpeg

Not recalling ever making a reservation to, or even from. "null", I was surprised at finding it in the app, substituting PXK.

X (and Z ?) censored in AY lingo?

Finaviator Nov 18, 2025 6:59 am

Early check-in
 
https://cimg4.ibsrv.net/gimg/www.fly...5dc0423ab2.png
https://cimg5.ibsrv.net/gimg/www.fly...0f8e8260c9.png

Pictures say it all... Check-in times are a bit messed up :D I've signed out and in again but there is no change.

I need to stress that both flights have been affected by schedule changes and this only comes up on my android device, although iOS doesn't show all connections either...

BobbyDavro Dec 27, 2025 2:45 am

So I had an email about a small schedule change to an upcoming trip, only 5 minutes change so nothing at all really.

Thing is, when I try to confirm the change I'm met with a measage that "Sorry. Something went wrong"

I have tried a few times, and on Phone and Computer- still no dice.

It gets more frustrating though
https://cimg4.ibsrv.net/gimg/www.fly...0e647526d7.jpg
when I talk to Sisu about it... they initially try to tell me i cant change my flights online, then try to put me through to a CS rep- but the queue always seems massive (e.g. 75) and you no longer seem to get a update of your queue position so I've missed the agent coming back.

Grrr!

intuition Dec 27, 2025 8:48 am

My Finnair app forces me to do full log in very frequently. But only sometimes, other times the log in seems to stick for a longer period of say 2 months.
Maybe it is something with my usage pattern but it is very annoying with a flight app that needs lferquent logins. The raison d'être is having your flight data, especially boading passes and check-in quickly accessible. If needing to log in before, then there is no reason to have an app, you could rely on website instead.

Is it common among others to have to log in often? And what could be the reason?

r2d2 Dec 28, 2025 2:52 am


Originally Posted by intuition (Post 37502209)
Is it common among others to have to log in often?

I don't need to re-login, but I get asked for my cookie preference almost every time I open the app (Android).

ffay005 Dec 28, 2025 3:23 am


Originally Posted by intuition (Post 37502209)
Is it common among others to have to log in often?

Not for me. Not even after updating the app. Using iPhone12.

haapalainen Dec 28, 2025 3:42 am


Originally Posted by r2d2 (Post 37503281)
I don't need to re-login, but I get asked for my cookie preference almost every time I open the app (Android).

Exactly the same here. Very annoying.

SPBanker Dec 28, 2025 4:26 am


Originally Posted by ffay005 (Post 37503297)
Not for me. Not even after updating the app. Using iPhone12.

Same here. No need to log again. iOs.

Purjelentaja Dec 28, 2025 5:04 am


Originally Posted by SPBanker (Post 37503343)
Same here. No need to log again. iOs.

Same here, no issues at all. Android

lks242 Jan 5, 2026 1:46 pm

The Finnair website is not working at all for me. Logging in fails, password reset fails. This has been for few days already. Searching for flights does not work either. On mobile I am still logged, but searching for flights fail. Others having similar issues?
https://cimg7.ibsrv.net/gimg/www.fly...0809d26921.png

kauppias Jan 6, 2026 12:28 am


Originally Posted by lks242 (Post 37519334)
The Finnair website is not working at all for me. Logging in fails, password reset fails. This has been for few days already. Searching for flights does not work either. On mobile I am still logged, but searching for flights fail. Others having similar issues?
https://cimg7.ibsrv.net/gimg/www.fly...0809d26921.png

its working for me, maybe tru clearing cookies etc if you havent allready


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