Talk about Karma, not only did AY not give me a softlanding they indeed cut my status short ie took the last month out 🤣🤣

Too much complaining and Topi took his revenge 😀

Its been awhile since I was Finnair Basic 😉

I guess I have to call to sort it out but sure did do that job of waking me up ;)
https://cimg8.ibsrv.net/gimg/www.fly...d4e10bdbc4.jpg

i have the same thing, tracking period ended yesterday and now i'm basic... I shouldn't be but that's what it shows. I'm guessing some bigger problem since there are more than one of us having the same thing.

Seems to be some wider issue, I have the same and in "höpö höpö" thread there is also reports on the same thing.

indeed ay AT is what it is, in theory I deserve to be Basic with my 6000 tierpoints however I suppose LUMO to basic would be comical 😀🤣 lets see how long it takes ay to fix this

So they went public in august with the program change, meaning it has been planned for more than 6 months. I have a suspicion a lot of people on here has overseen or participated in large system changes with much less time allotted and still launched with zero negative impact on customer experience. It begs the question: Just how poorly managed is Finnair?

And I went from Lumo to basic 🤣😉

perhaps basic is a new super secret level above Lumo 😁 BASICally special

Has anyone had problems with lounge dragons this morning because of this glitch? Or is the information printing correctly on the ticket?

sorry no experience here as I am flying the dark side today :) I would imagine the ay system shows the same as the app, its a glitch. I HAVENT checked my web account yet but Ill log in to take a peek

It shows the same on the web account so I would say 99% sure it shows up on BP the same as well... bad news for those traveling today, luckily ay flights arent operating enmasse today so not as many affected but of course alliance flights most likely will not allow benefits

WhatsApp replied within a minute and promised to fix it today. Let's see.

lets see, still pearly white for me ;)

Now my status is updated. App shows Lumo and website shows Platsku.

Lets hope BP choose the higher ;)

did you get new vouchers and gold card?

Mine is still pearly white so instead of making a big fix they evidently just fixed yours :)