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-   Finnair | Finnair Plus (https://www.flyertalk.com/forum/finnair-finnair-plus-636/)
-   -   AY IT (https://www.flyertalk.com/forum/finnair-finnair-plus/1845468-ay.html)

kauppias Oct 12, 2022 5:14 am


Originally Posted by SAN_Finn (Post 34674346)
I'm in line for the Chat. I started as Number 3 in Line, now I am number 5. Not really sure how this que works...

heh maybe a couple of LUMOs jumped the que 😁😁

florens Oct 14, 2022 8:58 am

App is fixed now, selected seats are displayed again.

Trips are now shown differently though.

Besstrashny Boug Oct 14, 2022 10:56 am

app
 
updated app. cannot login, although, all my flights are displayed. uninstalled and reinstalled. continues for weeks now. how can such a simple thing can be fumbled is beyond me...

intuition Oct 14, 2022 1:58 pm

OMG.
Updated app.
New animations, so the destination graphic can swirl across the screen. Cool, now it isn't just any kids they employ, they have emplyed Apple kids. If you don't feel sea-sick you are not using it right.
They must have decided on that feature so people don't look at the poor information design...

Did they fix so the name of the arrival city fits into the allotted area? No.
Can it display date/time in the format set on the phone? No

Eyrie Oct 15, 2022 2:57 pm


Originally Posted by Besstrashny Boug (Post 34680976)
updated app. cannot login, although, all my flights are displayed. uninstalled and reinstalled. continues for weeks now. how can such a simple thing can be fumbled is beyond me...

I have the same since the update. Frustrating.

AY005 Oct 15, 2022 10:58 pm


Originally Posted by Besstrashny Boug (Post 34680976)
updated app. cannot login

How long is your password? I had 4 digits pin code since joining Finnair Plus and had to change password finally after 20 or something years. Login button is activated only if password is at least 8 characters long...

Superfast Oct 20, 2022 5:18 am

I can't buy seats with points. I have enough points and I have tried it with multiple reservations. The app let me buy a seat with points just a week ago.

Does anyone have this problem or is it just my phone (Android)? The app was updated weeks ago.

florens Oct 20, 2022 1:14 pm

EDI 1-class


https://cimg3.ibsrv.net/gimg/www.fly...0a5ae32d1.jpeg

SuloL Oct 23, 2022 2:35 am

It seems that changing seats is now possible on the app (at least iOS), and not just for the initial selection. Well done AY! I rather like the UX on this one, too.

Edit: on my bookings, only available for Y trips. But don't have too many confirmed J bookings at this point, so maybe someone else can provide better data points on that.

florens Oct 23, 2022 2:42 am

Not possible for J.

cantongirl Oct 23, 2022 4:41 am


Originally Posted by SuloL (Post 34702425)
It seems that changing seats is now possible on the app (at least iOS), and not just for the initial selection. Well done AY! I rather like the UX on this one, too.

Edit: on my bookings, only available for Y trips. But don't have too many confirmed J bookings at this point, so maybe someone else can provide better data points on that.

Android, For Y, can always change / choose seat on the app before wait-list upgrade. for J, no. I did that through website.

florens Oct 23, 2022 10:10 pm

AY app still lets me believe row 12 is exit row after aircraft change from A320 to A319 :confused:


https://cimg1.ibsrv.net/gimg/www.fly...081df0643.jpeg

P.S. Ah, when checking in it shows 10A so it kept exit row but showed old seats in the app.

manywhere Oct 24, 2022 6:21 am


Originally Posted by lkrt (Post 33774445)
Many flights have been posted with zero points during this autumn, is a quick fix though via customer service.

This happened now for a economy light segment flown last week. Sigh...

Jainzar Oct 24, 2022 12:16 pm


Originally Posted by manywhere (Post 34705078)
This happened now for a economy light segment flown last week. Sigh...

They must be working on something,

It was working quite well for some months, but now it started to get sluggish and unpredictable again.

OH-LGG Oct 25, 2022 2:41 pm


Originally Posted by florens (Post 34696661)
EDI 1-class

JFK and MXP 1-class

https://cimg2.ibsrv.net/gimg/www.fly...2a0bba8ded.png


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