It is possible for the dev to set to how many % of devices the newest version will be rolled out to and most likely this kind of staggered rollout is being used here. Makes is easier to follow if there are any serious bugs appearing for users and fix the bugs before 100% deployment.

I wish they would implement a hamburger menu for the pre-order meals.

It is not part of the requirements :D

Finnair app | Finnair Finland

My AY app updated itself and now in my upcoming flights are my flights from September 2021. :eek:

Should I fly them again?

Yes, you need to fly them again or they take your points away with an interest.

Checked in for a flight to Madrid tomorrow and grabbed 1A. Told my gf to grab 1C since it was showing available on my screen and we were flying on separate itineraries. When she was checking in, 1C wasn't available so she just took 1F. I then logged in on the website to try to update my seat to 1D only to be told that seat selection is no longer available for me. Which I had been expecting, so I figured we would just handle it at the airport. But then she logged in with her account and looked up my reference and was able to update my seat to 1D.
Absolutely insane to me that their IT system allows different access to changes based on what account is logged in. Not to mention that my account (plat) couldn't update my seat, but that her account (gold) had no problem doing so.

It automatically blocks the seat next to the Plat member. Usually this is preferred by customers, but I understand it causes some trouble when travelling together on separate itineraries.

I suspected that was the reason for 1C not being available to her. Still strange that she could update my seat while I couldn't. Though I'm glad she could

I haven’t tried with the current web site, but at least on the old one you could check in simultaneously multiple passengers on different PNR's and you could select seats next to each other even in cases where the seat block for Plats and Golds would prevent it when checking in individually.

Yes, I believe that’s still correct as the checkin portal has not changed. A good tip!

This is indeed still possible.

I have a flight, where I waitlisted another departure (ie booked AYxxx, waitlisted on AYyyy). As expected both were visible in MMB, with the waitlisted showing no seat selected.

Now, MMB shows the waitlisted flight with a assigned seat. I first assumed this meant the waitlist have cleared and all is good. However, I've not been issued a new e-ticket and if I try to request one from MMB, it just returns an error.

If I pull the reservation on checkmytrip, it show the original flight as "Confirmed" and the waitlisted with seat but status "Unknown".

What is the consensus on this - all is good or do I need to get AY to actually issue a new eticket?

I'd call.

For those of you with cancelled and rebooked flights which were waitlisted for J, I'd recommend checking your point balance. Have just noticed today that I have ~100K points less than what I should have. And just for the fun of it, the transaction list does not match at all on the website with what is in the app. The website only shows one transaction for my outbound flight's date with 51K as a point cost (why is it 51K???), but nothing for the inbound. The app shows two transactions for the outbound (one for 51K and another one for 50K), plus one transaction for the inbound for 50K. Regardless, another 50K is missing somewhere else...

AY IT at its best...

First post here though been lurking around for a bit, but I've ran into similar situations recently so figured I'd drop a line :)
The 51k should be if you waitlisted the upgrade by calling, while it's 50k if you do it online. If it doesn't work online, it should be 50k even through phone.

I also had my points messed up recently due to being waitlisted for both PE and J, some of them going through and others not, and not getting credited back for those that didn't go through. I contacted chat support and their comment was "there's definitely quite the mess in here", but after a few minutes, they were able to fix it all. Perhaps I got lucky with the customer support person, but he seemed very efficient and knew what he was doing. It was still showing incorrect transactions on the app for a few days but at least the website was updated immediately, and the points balance was corrected on both.