Continental.com Master Thread [Report Ideas & Problems Here]
#676


Join Date: Aug 2004
Programs: Marriott Plat
Posts: 968
I have a reward itinerary with 2 issues. One, the payment details on the reservation page aren't even close to the ones displayed on the receipt (the receipt is accurate), Two, try as I might, the site refuses to email a copy of the receipt. It's not my end, because I can get receipts for any of my other itins.
#677

Join Date: Dec 2006
Location: SJO
Programs: CO Gold
Posts: 1,230
it seems that the upgrade standby list is not displaying all the EUA eligible PAX ....this from a recent experience and a separate thread
perhaps COInsider can get the full upgrade list of a given flight and compare it to the results shown to us all via the pda site??
perhaps COInsider can get the full upgrade list of a given flight and compare it to the results shown to us all via the pda site??
#678


Join Date: Aug 2006
Posts: 717
Mixed DL/AF transatlantic coach awards are requiring 30,000 miles, not 25,000. Has there been a policy change or is this an error?
#679
Join Date: Apr 2007
Location: SAT
Programs: UA Premier Silver
Posts: 3,682
I have a reservation to SAT and on the tab it displays, "AUS-XXXXXX."
(Emphasis mine)
(Emphasis mine)
#680
Join Date: Dec 2004
Location: EWR and SAN
Programs: PWP Direktor of Homeland, CO Plat* 1MM,UA 1K,BD Gold,DL Gold,SPG Platinum, Marriott Platinum
Posts: 7,551
I have a reservation booked in H class via a travel agent that was upgraded. When I pull up the res on co.com, it says Elite Status as 0%.
#681
Join Date: Dec 2004
Location: EWR and SAN
Programs: PWP Direktor of Homeland, CO Plat* 1MM,UA 1K,BD Gold,DL Gold,SPG Platinum, Marriott Platinum
Posts: 7,551
I've been seeing weird issues with reservations emails and eticket emails. I haven't seen any for some reservations i've recently made and subsequently cancelled. (And yes, i did check my spam folder!).
Early last week I got receipts on 9/24 for transactions done on 9/19 and 9/20.
Early last week I got receipts on 9/24 for transactions done on 9/19 and 9/20.
#682
FlyerTalk Evangelist




Join Date: Sep 2006
Programs: Fabulous on one of the US carriers..
Posts: 11,878
My logged in Co.com is presenting me fares "Destinos perfectos para Esquiar".. yes you get it.. en Espanol. I don't log in as a spanish speaker so there is that.
Also - the PDA site is still crapping out and my name is still missing from the stand by list for Thursday's 8 pm iah-aus flight. Non issue if I get the miles.
Also - the PDA site is still crapping out and my name is still missing from the stand by list for Thursday's 8 pm iah-aus flight. Non issue if I get the miles.
#683


Join Date: Dec 2003
Location: Houston, TX USA
Programs: United Platinum, Marriott Plat, Hilton Diamond, Avis President's Circle
Posts: 570
Is it just me (2 computers and a blackberry), or is CO.com down right now?
CLG
CLG
#684




Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Marriott LT Titan, Avis PC, Hilton Gold
Posts: 9,925
This continues to be a major problem for reservations with partner airlines in the record.
Viewing a reservation with changes highlighted in red, can result in flight segments being cancelled, if you accept changes online.
This just happened to me with reward tickets on DL and KE.
It has happened in the past with a domestic only reward on DL, and reward travel on QF.
THIS REALLY IS A MAJOR PROBLEM. Call the CO QF/EVA Partner desk in Salt Lake and ask those folks how bad it is. People are having reservations deleted (and cancelled). Sometimes it only gets cancelled out of the CO system, but maybe I have called immediately before it had a chance to sync to the partner's systems.
TO ALL: Under no circumstances should you accept changes online. Rather call the CO tech support number for SkyTeam flights and CO's QF/EVA desk for any tickets with those airlines.
Viewing a reservation with changes highlighted in red, can result in flight segments being cancelled, if you accept changes online.
This just happened to me with reward tickets on DL and KE.
It has happened in the past with a domestic only reward on DL, and reward travel on QF.
THIS REALLY IS A MAJOR PROBLEM. Call the CO QF/EVA Partner desk in Salt Lake and ask those folks how bad it is. People are having reservations deleted (and cancelled). Sometimes it only gets cancelled out of the CO system, but maybe I have called immediately before it had a chance to sync to the partner's systems.
TO ALL: Under no circumstances should you accept changes online. Rather call the CO tech support number for SkyTeam flights and CO's QF/EVA desk for any tickets with those airlines.
#685
FlyerTalk Evangelist




Join Date: Sep 2006
Programs: Fabulous on one of the US carriers..
Posts: 11,878
I am looking for flights with upgrades aus-nyc. Some are showing as "available" - i.e. "Upgrade not available on flight xyz" is not showing. But fare bucket is still Econ.
#686
Join Date: Dec 2004
Location: EWR and SAN
Programs: PWP Direktor of Homeland, CO Plat* 1MM,UA 1K,BD Gold,DL Gold,SPG Platinum, Marriott Platinum
Posts: 7,551
While attempting to use the pda site to check-in for my flight at T-24:00 I was getting an error that said my flight was within an hour and thus I couldn't check-in. I tried this a few times, let it sit and tried again a few mins later and it worked.
I know that T-24 there are some things that need to happen and thus there is a lag, but the error was a bit alarming since I had a moment of "oh crap, did i book my flight on the wrong day?!??!".
I know that T-24 there are some things that need to happen and thus there is a lag, but the error was a bit alarming since I had a moment of "oh crap, did i book my flight on the wrong day?!??!".
#687
Join Date: Oct 2004
Location: IAH/HOU
Programs: Priceline Blood Diamond Elite. Peon on DL, AA, UA, US, and WN.
Posts: 7,236
While attempting to use the pda site to check-in for my flight at T-24:00 I was getting an error that said my flight was within an hour and thus I couldn't check-in. I tried this a few times, let it sit and tried again a few mins later and it worked.
I know that T-24 there are some things that need to happen and thus there is a lag, but the error was a bit alarming since I had a moment of "oh crap, did i book my flight on the wrong day?!??!".
I know that T-24 there are some things that need to happen and thus there is a lag, but the error was a bit alarming since I had a moment of "oh crap, did i book my flight on the wrong day?!??!".

#688
Join Date: May 2003
Location: Houston, TX
Programs: UA 1K, 2.3 MM
Posts: 439
Log in to my account from the home page...
I have an odd problem. I cannot seem to log into CO.com from the main page using my OP account number from my home PC. When I do, it just refreshes and shows up the main page again. If I go to the OP sign in page and sign in from there sometimes it takes and other times it takes two or three tries. When I log in from my work computer or from another computer. This is not a problem and I can sign in from the main page. Really strange to me.
#689
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
I have an odd problem. I cannot seem to log into CO.com from the main page using my OP account number from my home PC. When I do, it just refreshes and shows up the main page again. If I go to the OP sign in page and sign in from there sometimes it takes and other times it takes two or three tries. When I log in from my work computer or from another computer. This is not a problem and I can sign in from the main page. Really strange to me.
#690
Join Date: Dec 2004
Location: EWR and SAN
Programs: PWP Direktor of Homeland, CO Plat* 1MM,UA 1K,BD Gold,DL Gold,SPG Platinum, Marriott Platinum
Posts: 7,551
When using the pda website to check-in and selecting seats, certain bulkhead seats show up as blocked out. But when you pull up the pda seat map or go through the main site, you can see the seat is open.
The latest example I have is 325 on 10/21. The seat in question was 1A.
The latest example I have is 325 on 10/21. The seat in question was 1A.

