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Continental.com Master Thread [Report Ideas & Problems Here]

 
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Old Dec 30, 2008 | 9:44 am
  #766  
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When viewing a reservation, add a link to "book another ticket using the same itinerary". It's a PITA to book a companion's/co-worker's ticket later on and have to go out to the home page and rekey the cities, dates, etc.
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Old Dec 31, 2008 | 9:55 am
  #767  
 
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A couple of small enhancement requests...

  1. PDA checkin for international itineraries
  2. Link split PNR's for a single checkin (i.e., not have to do all separately - timeconsuming and difficult to coordinate seat assignments.
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Old Jan 2, 2009 | 11:30 am
  #768  
 
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news and offers - broken link(s)

select "all" then sort by date. Goes to a 404 error page.
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Old Jan 2, 2009 | 3:35 pm
  #769  
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I can't get a seat change from 2B to 2A for the life of me, if keeps going back to 2B.

I really want that window seat not the aisle!
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Old Jan 2, 2009 | 6:25 pm
  #770  
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Originally Posted by Steph3n
I can't get a seat change from 2B to 2A for the life of me, if keeps going back to 2B.

I really want that window seat not the aisle!
have you tried going somewhere else and then when that goes through ... trying to get to 2A?
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Old Jan 2, 2009 | 6:47 pm
  #771  
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Originally Posted by wolfie_cr
have you tried going somewhere else and then when that goes through ... trying to get to 2A?
Yep tried that too, I can't change seats at all, no not checked in, I know my way around that when it happens there too
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Old Jan 3, 2009 | 2:48 pm
  #772  
 
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While searching for meal information, I noticed that CO.com mentions that several of its catering partners are in Alexandra, VA. Last time I checked, there's a Alexandria, VA, but no Alexandra, VA.
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Old Jan 3, 2009 | 8:22 pm
  #773  
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The go button on the flight status page on the pda site does not seem to work on my blackberry storm.
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Old Jan 4, 2009 | 7:34 pm
  #774  
 
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4 Check In emails for the same flight today

For a CLE-LGA flight tomorrow morning today I received 4 separate emails from CO telling me to check in, all sent to me around the 23h30 minute mark.

Odd.
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Old Jan 7, 2009 | 11:51 am
  #775  
 
Join Date: Jul 2004
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Travel Club - Split PNR's - Missing credits

Seems (confirmed by co.com support) that if you split a PNR purchased at co.com and have signed up for the travel club, only the flight(s) remaining with the original PNR get credited. You have to call or email for manual credit of the remaining flights.
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Old Jan 10, 2009 | 10:19 am
  #776  
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The 4th item on the scrolling highlights(not sure what it is called) on the main page is till highlighting some 500 miles for hotel stays through December......It is Jan now!

If you click on it is shows 250 miles....so clearly a mixup here.
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Old Jan 10, 2009 | 11:22 am
  #777  
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Co.com doesn't display all flight choices for making changed reservation

I recently cancelled a flight from EWR-SJD because, even with the $150 change fee, I would save about $60. When I went to re-book my flights all over again, co.com did not show all available flights even though they showed up when I tried doing it as a new reservation. I wanted to take flights 1411 and 1769 on 22 Janurary allowing an hour and a half connection at IAH. The re-booking engine only showed 1411 and 1452 with a 32 minute connection. I tried again as a multi-city reservation EWR-IAH and IAH to SJD and it showed only about 4 flights in total from EWR to IAH, and these were not necessarily the same flights shown on the direct EWR-SJD screen. IN the end, I had to call the elite line (as due to weather the co.com help line was a thirty minute wait. The agent did what I needed her to do and put a notation in my record that I had tried on line, so hopefully I can get my 100% eqms later.

The Rebooking flights showm, IMO, should match the flights available when booking a new reservation.
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Old Jan 12, 2009 | 8:28 pm
  #778  
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When trying to book an award reservation, hitting the back button causes an error message and eradicates all traces of the results of the search. Every step backward and forward yields an error message.
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Old Jan 14, 2009 | 7:51 am
  #779  
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Status: Estimated Departure ^TIMESPAN^ Late message

Saw this on the PDA site and on CO.com just now, for a flight today (CO 1232, Jan 145th). Went to Flight Status, and the status is shown as follows:

Code:
Status: Estimated Departure ^TIMESPAN^ Late
Refreshed a few times and it eventually changed to "on schedule".
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Old Jan 14, 2009 | 9:17 am
  #780  
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Originally Posted by star_world
Saw this on the PDA site and on CO.com just now, for a flight today (CO 1232, Jan 145th). Went to Flight Status, and the status is shown as follows:

Code:
Status: Estimated Departure ^TIMESPAN^ Late
Refreshed a few times and it eventually changed to "on schedule".
I think the issue is checking for Jan 145th, you confused the system.
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