Continental.com Master Thread [Report Ideas & Problems Here]
#751



Join Date: Dec 2003
Location: LAS, SAT, IAH
Programs: Flying Nut
Posts: 6,368
Two problems:
1. The PC amenties page still shows EWR and IAH as the only club with preminum wines while there are now premimum wines in all clubs.
1. The PC amenties page still shows EWR and IAH as the only club with preminum wines while there are now premimum wines in all clubs.
#753
A FlyerTalk Posting Legend




Join Date: Oct 2007
Location: Cleveland, OH
Programs: UA Priemier Gold
Posts: 70,617
Opening Co.com this morning is crashing Internet Explorer.
Anyone else?
Anyone else?
#755
A FlyerTalk Posting Legend




Join Date: Oct 2007
Location: Cleveland, OH
Programs: UA Priemier Gold
Posts: 70,617
Was weird.... CTD x4 upon clicking "see more" in the reservations page.
Only on my laptop ..not reproducible today.
*shrugs*
Only on my laptop ..not reproducible today.
*shrugs*
#756
Join Date: Jan 2005
Location: east coast USA
Programs: Skyteam/Delta Silver Medallion, Starwood Gold Preferred
Posts: 403
Checking my itineraries today (on tickets booked long ago) there were 2 OTHER RANDOM PEOPLE booked in MY NAME and MY MILES ACCOUNT and Telephone Number on the same itinerary - ...?
#757
Join Date: Dec 2004
Location: EWR and SAN
Programs: PWP Direktor of Homeland, CO Plat* 1MM,UA 1K,BD Gold,DL Gold,SPG Platinum, Marriott Platinum
Posts: 7,551
I have a reward reservation to CDG that I went to change the return flight on via co.com. It loaded up all the options and then told me none were available. Though, if i book a new reservation, there are clearly flights available.
#758
Join Date: Jul 2007
Location: HOU
Posts: 459
Would it be possible to upgrade the seat selector tool to indicate where children and infants are currently seated?
I was just thinking travelling with my daughter (was lap, now seated) is great for me, but there are others who would prefer to be away from in children. In a similar vein, when travelling by myself, I would rather select a seat farther back/forward in Y if I know the front/back of the cabin is already full of kids.
It wouldn't need to ID people beyond that, just the age class of the seat.
I was just thinking travelling with my daughter (was lap, now seated) is great for me, but there are others who would prefer to be away from in children. In a similar vein, when travelling by myself, I would rather select a seat farther back/forward in Y if I know the front/back of the cabin is already full of kids.
It wouldn't need to ID people beyond that, just the age class of the seat.
#759
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Waitlist notification - error message
I received the following today at the 24 hour mark. My spouse has previously also received one of this. I *assume* that it's the expiration of an upgrade waitlist... but then again, I thought the waitlist now persisted past the 24 hour mark:
Subject: Continental Airlines Waitlist Notification for Confirmation <PNR>
Continental AirlinesSkyTeam
We're sorry, but continental.com was unable to complete your request due to a technical problem.
Please try later or call 1-800-300-1547 for assistance.
Return to Previous Page.
Continental AirlinesSkyTeam
We're sorry, but continental.com was unable to complete your request due to a technical problem.
Please try later or call 1-800-300-1547 for assistance.
Return to Previous Page.
#760


Join Date: Oct 2006
Programs: UA Platinum, AA EXP
Posts: 177
continental.com reverted back to the old version
Has anyone noticed that continental.com has reverted back to the old version for the past several days, so that the upgrade standby list, where this flight come from, etc. are no longer available? I have to use pda.continental.com/info to check those info.
Has anyone noticed that continental.com has reverted back to the old version for the past several days, so that the upgrade standby list, where this flight come from, etc. are no longer available? I have to use pda.continental.com/info to check those info.
#761


Join Date: Jun 2007
Programs: United 1K, Copa Presidential Plat, Hilton Diamond, Bonvoy Gold
Posts: 154
continental.com reverted back to the old version
Has anyone noticed that continental.com has reverted back to the old version for the past several days, so that the upgrade standby list, where this flight come from, etc. are no longer available? I have to use pda.continental.com/info to check those info.
Has anyone noticed that continental.com has reverted back to the old version for the past several days, so that the upgrade standby list, where this flight come from, etc. are no longer available? I have to use pda.continental.com/info to check those info.
Ciao!
#762
Join Date: Dec 2004
Location: EWR and SAN
Programs: PWP Direktor of Homeland, CO Plat* 1MM,UA 1K,BD Gold,DL Gold,SPG Platinum, Marriott Platinum
Posts: 7,551
I have a reward reservation for two to Europe. I split the PNR and now the original reservation lists "100,000 miles" for the cost. It should be 50,000 as it was a coach reward.
Seems like the cost doesn't get split when splitting PNRs.
Seems like the cost doesn't get split when splitting PNRs.
#763




Join Date: Apr 2002
Location: BOS
Programs: riding the lifetime status. DL MM / AA MM / vino volo reserve
Posts: 2,973
i can't check in on continental.com -- "We are unable to complete the check-in process at this time. Please proceed to the airport for assistance." sounds remarkably SSSSuSSSSpiciouSSSS. (kind of unusual on the return leg, but whatever..) but PDA checkin works.. will PDA checkin work for SSSS'd itineraries? or is there something else weird about my itinerary that happens not to break the PDA site?
edit: later in the day, website checkin worked, and let me print a boarding pass. once i used pda checkin to change my seat (1F, yay!) the website started working...
edit again: i was not a SSSSelectee, so something else was up. the ticket was a northwest-issued domestic F award ticket. i had no issues on the outbound.
edit: later in the day, website checkin worked, and let me print a boarding pass. once i used pda checkin to change my seat (1F, yay!) the website started working...
edit again: i was not a SSSSelectee, so something else was up. the ticket was a northwest-issued domestic F award ticket. i had no issues on the outbound.
Last edited by Seat1A; Dec 29, 2008 at 2:41 pm
#764




Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Marriott LT Titan, Avis PC, Hilton Gold
Posts: 9,932
Ticket booked in B, upgrade changed to L
B class ticket booked on co.com:
My Account screen shows:
Activity Date Description Mileage Earned
12/25/2008 Continental 627B 2,778
12/25/2008 Continental 1620B 2,270
"View all activity" shows:
12/25/2008 Continental 627B XL / XL 1,235 1,543 2,778 617 0
continental.com EQM/EQP 618 1
12/25/2008 Continental 1620B XL / XL 1,009 1,261 2,270 504 0
continental.com EQM/EQP 505 1
While the proper EQM was given since ticket booked on co.com. The fact that the ticket was a "B" ticket it should have have had the full 100% EQM credit on the first line.
Shows B class - but then XL for upgraded L class. System changed fare code from B to L. If ticket had not been purchased on co.com - would have been an issue.
My Account screen shows:
Activity Date Description Mileage Earned
12/25/2008 Continental 627B 2,778
12/25/2008 Continental 1620B 2,270
"View all activity" shows:
12/25/2008 Continental 627B XL / XL 1,235 1,543 2,778 617 0
continental.com EQM/EQP 618 1
12/25/2008 Continental 1620B XL / XL 1,009 1,261 2,270 504 0
continental.com EQM/EQP 505 1
While the proper EQM was given since ticket booked on co.com. The fact that the ticket was a "B" ticket it should have have had the full 100% EQM credit on the first line.
Shows B class - but then XL for upgraded L class. System changed fare code from B to L. If ticket had not been purchased on co.com - would have been an issue.
#765




Join Date: Dec 2007
Location: Austin, TX
Programs: UA S; Marriott LG; IHG P; Hertz PC; AA, WN, Pan Am!
Posts: 820
Ticket listed as refundable at checkout was actually non-refundable
I just had a weird experience changing the date of a non-refundable L fare ticket that I bought earlier today...
The purchase page showed "This ticket is refundable: View the fare rules" and "I accept the fare rules associated with this refundable ticket." I clicked through because I couldn't imagine that a refundable L was so cheap, especially when searching for refundable earlier showed the cheapest was a ticket in S at least twice as expensive.
Clicking through to the fare rules revealed the fare codes were LLRHOLSN and LR7BSN [my emphasis] -- both of which are non-refundable fares. The descriptions confirmed that these were non-refundable.
I suspect the system was tricked by the fact that there was no change/refund penalty on the ticket since it was still within 24h of ticketing, but I have no way of knowing what the real problem was. Clearly this is a bug of some sort.
I went ahead and purchased the tickets as I was fully informed regarding the fare rules and I was not looking for a refundable ticket.
The purchase page showed "This ticket is refundable: View the fare rules" and "I accept the fare rules associated with this refundable ticket." I clicked through because I couldn't imagine that a refundable L was so cheap, especially when searching for refundable earlier showed the cheapest was a ticket in S at least twice as expensive.
Clicking through to the fare rules revealed the fare codes were LLRHOLSN and LR7BSN [my emphasis] -- both of which are non-refundable fares. The descriptions confirmed that these were non-refundable.
I suspect the system was tricked by the fact that there was no change/refund penalty on the ticket since it was still within 24h of ticketing, but I have no way of knowing what the real problem was. Clearly this is a bug of some sort.
I went ahead and purchased the tickets as I was fully informed regarding the fare rules and I was not looking for a refundable ticket.


