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Continental.com Master Thread [Report Ideas & Problems Here]

 
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Old Nov 26, 2008 | 7:10 pm
  #736  
 
Join Date: Feb 2005
Location: PEK
Programs: Alas, the Gravy Train Hath Ended...just happy to be an OW Sapphire and a ST Ivory...whatever
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Okay, it seems that CO.com is not showing the correct mileage for flights <500 miles. I am being credited with the right milage when the flights are posted to me account, but in my itinerary for flights I have not flown as of yet.....it doesn't show it correctly. No biggie, but an issue nonetheless.
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Old Nov 30, 2008 | 1:30 am
  #737  
 
Join Date: Dec 2004
Location: EWR and SAN
Programs: PWP Direktor of Homeland, CO Plat* 1MM,UA 1K,BD Gold,DL Gold,SPG Platinum, Marriott Platinum
Posts: 7,551
I went to look for some reward seats in July for EWR-HKG. While it's J9 D0 Z0, i don't get any options for Easypass.

My understanding was as an elite, I would still be able to redeem easypass awards for anything.
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Old Dec 1, 2008 | 7:37 am
  #738  
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Is anyone else having a problem with getting the Timetable to update? Attempting to load the new schedule results in a load error, and I have to un/reinstall the entire application.
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Old Dec 1, 2008 | 11:15 pm
  #739  
 
Join Date: Oct 2004
Location: IAH/HOU
Programs: Priceline Blood Diamond Elite. Peon on DL, AA, UA, US, and WN.
Posts: 7,236
My wife (who does not have status) and infant daughter booked a r/t, IAH-BOS. The only seats left to select were for elite members. So, she couldn't select seats. Are they flying on one of the wings? How about on top of the fuselage? How about opening up elite seats when the back of the plane is full?
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Old Dec 2, 2008 | 8:58 pm
  #740  
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Co.com refund not working. Called co.com support and got disconnected after being on with them for 10 minutes so had to call again and they still don't have it figured out
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Old Dec 3, 2008 | 6:36 am
  #741  
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Originally Posted by photog72
My wife (who does not have status) and infant daughter booked a r/t, IAH-BOS. The only seats left to select were for elite members. So, she couldn't select seats. Are they flying on one of the wings? How about on top of the fuselage? How about opening up elite seats when the back of the plane is full?
If you call CO.com support and explain that you can't choose seats, they will probably put them in the elite section.
Hartmann is offline  
Old Dec 3, 2008 | 10:20 am
  #742  
 
Join Date: Jun 2008
Posts: 5
CO elite charged for luggage on codeshare NW flight

Hi, I'm just silver elite, about to make gold, and used miles to fly on NW/Delta over thanksgiving. The Delta leg was 1st class, the NW was coach. I was charged for each bag checked in by NWA. I asked why, since I was elite, and was told NWA did not honor CO elite status. Is this correct? Anyone know why they would nickle/dime a partner elite?
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Old Dec 3, 2008 | 11:06 am
  #743  
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Join Date: Oct 2006
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Originally Posted by baglady
Co.com refund not working. Called co.com support and got disconnected after being on with them for 10 minutes so had to call again and they still don't have it figured out
+1. I'm still waiting for a refund on a ticket I had to cancel 4 days ago.
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Old Dec 6, 2008 | 1:37 am
  #744  
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On the new AVOD charts, 772 #006 doesn't have the check mark. But that aircraft has been converted.
rkkwan is offline  
Old Dec 7, 2008 | 10:40 am
  #745  
 
Join Date: Dec 2008
Posts: 64
What are some ways to earn quick miles? I just signed up for their cc giving me 30k miles. Any other suggestions?
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Old Dec 7, 2008 | 11:15 am
  #746  
 
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Originally Posted by mrnik2007
What are some ways to earn quick miles? I just signed up for their cc giving me 30k miles. Any other suggestions?
Onepass shopping... fly... purchase miles... get an Amex Plat and "borrow" 60k miles - then transfer... take Amtrak Acela nyc-bos or was... check the co.com website for "earn miles"... etc.
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Old Dec 7, 2008 | 1:04 pm
  #747  
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Originally Posted by photog72
My wife (who does not have status) and infant daughter booked a r/t, IAH-BOS. The only seats left to select were for elite members. So, she couldn't select seats. Are they flying on one of the wings? How about on top of the fuselage? How about opening up elite seats when the back of the plane is full?
They actually do this on purpose. They like to have more seats available at the gate to be able to put families together and such.
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Old Dec 8, 2008 | 8:21 pm
  #748  
 
Join Date: Jul 2007
Location: HOU
Posts: 459
Tried to use ETC for a booking for three people, failed to take because the system "couldn't locate the rules" or something like that. This is the second time I have tried to use an ETC, the second time I'd had trouble. Something needs to be done about the redemption process.
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Old Dec 9, 2008 | 3:04 pm
  #749  
 
Join Date: Dec 2004
Location: EWR and SAN
Programs: PWP Direktor of Homeland, CO Plat* 1MM,UA 1K,BD Gold,DL Gold,SPG Platinum, Marriott Platinum
Posts: 7,551
It appears that the email gateways are constipated again. I made a reservation a few hours ago and while I got the initial reservation email, i have yet to see the ticketing email.

On a different note, i have two rewards booked and they are going into limbo waiting for ticketing.
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Old Dec 10, 2008 | 8:29 am
  #750  
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Issues with Elite line and Co.com?

Tried calling elite desk multiple times over the past 30 minutes and got immediate busy signal. Also, connection to co.com is very sloooooooooow and sometimes get "page can not be found".

Anybody else having similar issues?
milesmilesmiles is offline  


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