They probably would if it was considered a critical fix.

I hope that everyone who is experiencing these issues is also calling Continental. It's not like they monitor this thread as a mode of primary customer support.

Foe me this site has been my primary CO. customer service support.

I did a change itinerary and told it to price me a full-fare ticket, it rebooked me into H and not Y.

When I book a fresh reservation with Full Fare, it books me into Y, like it should.

Sounds like it booked you into the lowest refundable fare.

That's exactly what it did even though I didn't choose "Lowest Refundable Fare" and chose "Full Fare".

Seems like a radio button is broken on the back-end.

upgraded Mr BL and BL jr with miles for the outbound; for the return their elite upgrade on/off went away. I'm on with Co now to find out the problem and get it fixed. I got my upgrade on the return. Plane is wide open. They will probably get theirs, but wow. Glad we noticed now and not on Sunday. And have been disconnected - TWICE!

Booking travel LGA-CMH for 15 September, the only nonstop avialable is a DL6431 operated by Chautauqua. Underneath the flight shows:

Delta Air Lines flight 6431 operated by Chautauqua Airlines, Inc. dba Continental Express.

Looks like that needs to be changed.

Tuesday 17th -- Tried to book three-legged trip. Signed in with OP number, chose the flights, clicked "Purchase," screen comes up, Traveler 1 with all information correct, I click "Continue" and the same screen comes up (personal information) with the caveat:

! We could not process your request. Please see the message below and make revisions.

But no message below!

If I hit "Seat Selector" (the other botton at the bottom) it just takes me back to the "Traveler Information" screen, with no seat selection possible.

So, stuck, no purchase possible. Any idea why?

Are people still unable to view the "non-airline" potion of their onepass statement or is it just me?

It should still be everyone. It gives you the following statment when you log on into your account, "Your Current Balance and Elite Qualification Balance are showing the current and correct totals, however your partner deposit details are not available at this time. We apologize for this inconvenience and are working to correct this issue."

Bah! Who would have ever thought I'd actuallly /need/ to know how to read to get through life!

thanks

Deleted due to dumb error

After three days of trying to book on line and continuing to have the problem described in # 592, I connected with the CO tech support desk, and they talked me through a work-around. Not elegant and has its drawbacks, but basically it was log out, don't give co.com your OP number, book and buy the ticket as an "outsider," fill in all the address and credit card information that you normally don't have to when you are logged in, and once you have bought the ticket on line, then go to CO to give them your FF number.

Drawbacks: You don't get any priority seating, you don't get to click that you would like an upgrade if available.

So, I called Elite Priority Line and they did it for me. Very nice, but a bit cumbersome, I would say. If it is CO's aim to have as many bookings as possible on line, and cut down the staff time needed to book, then they should fix this particular glitch, since talking to the OP Elite line negated the cost advantages of booking on line.

I just booked my first flight since the new design went public, I really like the new confirmation overview page, very clean and friendly.

One thing I did during booking accidentally was went to Next on seat selection, from there I could not get back to seat selection again until I did an edit passenger, which started me over from the beginning, why not have a back to seat selection option here at this step(before putting in CC info and all)

When checking in at exactly 24 hours till, or even 23:59, the system wouldn't let me check in. I forgot the error, but I was able to check in about 3 minutes after the 24 hour window opened.