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BA LHR T5 Galleries First Lounge (Flounge) : food and drink options

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Old Jan 7, 2016, 2:16 pm
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This thread gives the current catering options for the Galleries First Lounge (Flounge) in LHR Terminals 3 and 5. This lounge is open to BAEC Gold and oneworld Emerald card holders. Passengers flying BA on a First ticket can also use the Concorde Room. The catering supplier was changed on 2 May 2013 to BaxterStorey. Click here to see the former thread, which covered that turbulent period.

The T3 lounge is identical to T5 in terms of food and drink options. However there is no Concorde Room in T3 so from 18:30 hrs there is a pre-flight dining option for First travellers, see here for more details.

The current catering options in the First lounge can be found in the first post in the thread, or you can click here. Currently lounge menus are not always on display in the lounge, but this link may be your best bet to see the options.

Catering options - other LHR lounges
Concorde Room (CCR) LHR : menus 2018
Galleries Club lounges LHR: Dining menu and food options - T3 and T5

For the First and Club lounges at Gatwick and the UK domestic lounges in Newcastle, Manchester, Edinburgh, Glasgow, Belfast, Leeds, Aberdeen, and Inverness
First Lounge London Gatwick Catering options
Galleries Club Lounge Gatwick (North Terminal): Catering options from April 2013 (n.b. no separate 2014-2018 threads)
UK Domestic lounges (outside London) - catering arrangements from April 2013 (n.b. no separate 2014-2018 threads)

BA Champagne & Wine thread
The LHR CCR cocktail menu - cocktail menu introduced May 2014
The 2017 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air

Archived food & drink threads
Concorde Room (CCR) LHR: menus 2017
Concorde Room (CCR) LHR: menus 2016
Concorde Room (CCR) LHR: menus 2015
Concorde Room (CCR) LHR: menus 2014
Concorde Room (CCR) LHR: menus 2013
Concorde Dining Room IAD: menus and food options - see new Concorde Rooms and Bars: JFK, IAD, SIN, DXB linked above
Galleries First (Flounge) LHR: Dining menu and food options 2015 - T3 and T5
Galleries First (Flounge) LHR: Dining menu and food options 2014 - T3 and T5
Galleries First (Flounge) LHR: Dining menu and food options 2013 - T3 and T5
First Lounge London Gatwick (North terminal): Catering options from April 2013 (n.b. no separate 2014 or 2015 thread)
The 2016 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
The 2014 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
The 2013 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
International Lounge Terminal 1 LHR - catering options from May 2013 - T1 international flights
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BA LHR T5 Galleries First Lounge (Flounge) : food and drink options

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Old Jan 27, 2017 | 4:10 am
  #256  
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Originally Posted by Tobias-UK
Wow, what a whinge fest! I'm sorry, but many here are beginning to sound like moaning Minnie's. If the offering is so poor, why on earth do you still keep going back? Why not visit one of the many establishments in the terminal and dine there?
I thought it said Mitties, then I would agree You mean hand over mmoonnnnney? I can only speak for myself, but times are tight and as a poor boy from a poor family with the fall of the my ex-EU tickets have gone up some 20%! Every penny helps the TP count. It's not easy staying Premium.

All joking aside. This thread is another indication of cost cutting. My history of using BA is not long at all post-bmi but even in this short time I can perceive the cuts. There was definitely a time when GF was top 3 Gold lounge in Europe if not the best. In fact all the lounges were really very good. Gone is the decent order food-including desserts, the cuts to the buffet in both quantity and quality, decent champagne.

Its an irrefutable fact that with the move to BS the financial savings were huge and that is the simple reason why the regulars perceive the falls in quality. Less money for food = worse quality food (and also quantity). The savings that BS were able to offer BA in their lounge tender amounted to 7 million per year saving almost 40%. Its a huge amount, huge, and explains so much. We can debate if BA overpaid Compass but we do not have a like-for-like product. Its worse! I am not the only one here who is aware of this fact and it explains everything of why people like myself perceive this very well.
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Old Jan 27, 2017 | 4:13 am
  #257  
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Originally Posted by stevie
Exactly my point if you read my last post. But instead of dining in the terminal having spent thousands attaining gold, why not stop paying for BA tickets altogether and use an alternative company that offer superior products on the ground and in the air.

Edit: to say again I wish BA would invest and upgrade their offering, I find it sad BA has fallen so much relative to the market in recent years, and seem on a downward spiral with current management and strategy.
I agree with you entirely on both counts. If what BA offers is not up to your personal standard, fly with an airline that is.
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Old Jan 27, 2017 | 4:14 am
  #258  
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Originally Posted by corporate-wage-slave
You clearly have not tried it yet, I would urge you to do so.
If it's anything like the one from about 2-3 years ago, then yum. That one was made with red leicester cheese. Om nom nom.
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Old Jan 27, 2017 | 4:16 am
  #259  
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Gosh, aren't we a bunch of ungrateful so-and-so's. An attempt at a more positive contribution, then. There's been a chicken curry variant for as long as I can recall and which is invariably good to very good. So if you like curry go for that. There are also occasionally more than passable salads but not, I think, the current one. Otherwise, tread carefully. Or fly around the world again and again until you get a CCR card. The food there is markedly better.
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Old Jan 27, 2017 | 7:05 am
  #260  
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Originally Posted by BA235
Gosh, aren't we a bunch of ungrateful so-and-so's. An attempt at a more positive contribution, then. There's been a chicken curry variant for as long as I can recall and which is invariably good to very good. So if you like curry go for that. There are also occasionally more than passable salads but not, I think, the current one. Otherwise, tread carefully. Or fly around the world again and again until you get a CCR card. The food there is markedly better.
Ungrateful? No no -I dont see it that way.. it could be argued BA are actually being the ones "ungrateful".its a case of managing expectations and hence I, will indeed, on occasion,(different view points and all of that) bring my sushi purchased, as an example, to the lounge for eating and quite happily ignore the BA offerings - i can just see the dragons running around now exclaiming loudly - "but Nivsy - you cannot possibly bring edible food into Flounge - that's unethical - people who work hard or pay lotsa dosh to reach such status might think its a BA offering - and that would be totally unacceptable"...just sayin....and ofcourse in typical British fashion - proudly proclaim "well we can at least do a decent curry if nothing else"....
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Old Jan 27, 2017 | 11:01 am
  #261  
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Originally Posted by nivsy
Ungrateful? No no -I dont see it that way.. it could be argued BA are actually being the ones "ungrateful".its a case of managing expectations and hence I, will indeed, on occasion,(different view points and all of that) bring my sushi purchased, as an example, to the lounge for eating and quite happily ignore the BA offerings - i can just see the dragons running around now exclaiming loudly - "but Nivsy - you cannot possibly bring edible food into Flounge - that's unethical - people who work hard or pay lotsa dosh to reach such status might think its a BA offering - and that would be totally unacceptable"...just sayin....and ofcourse in typical British fashion - proudly proclaim "well we can at least do a decent curry if nothing else"....
A good point. Managing expectations? The First Lounge is a "sanctuary" and "oasis of calm" .

And I am still waiting for those highly connected and informed regulars to confirm my post about the budget being cut and there lies the responsibility for the fall in quality and quantity. This seems like an uncomfortable factoid...? It's as good as it was? Is that the "official" line from those here?

No reply says a lot.
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Old Jan 27, 2017 | 12:17 pm
  #262  
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Originally Posted by hugolover
No reply says a lot.
Well in my case it simply means I don't know. I'm not privy to BA's procurement deals, but given it was a competitive tender what you suggest is not unreasonable. Equally these things can be complex (e.g. factoring in or out the cost of supplies) so comparisons could require textual exegesis of the contracts concerned.
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Old Jan 27, 2017 | 12:23 pm
  #263  
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Originally Posted by Tobias-UK
Maybe, but some really enjoy it. If it truly was 'disgusting' people wouldn't keep ordering it. Surely?
All it needs is everyone to order it once...

The burger of a few years ago was great. The current offering is awful. And the cold chips, that always come with, are a disgrace...
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Old Jan 27, 2017 | 12:27 pm
  #264  
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The burger is okay, with cheese and bacon added.

Now the chips... they're atrocious. BA really ought to provide either real chips, or just put some crisps on the plate. Though to be honest, one time the chips were only just bad when I had the burger. Funnily enough, people here complain that they don't get enough of them.
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Old Jan 27, 2017 | 12:29 pm
  #265  
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Originally Posted by greg5
The burger is okay, with cheese and bacon added.

Now the chips... they're atrocious. BA really ought to provide either real chips, or just put some crisps on the plate. Though to be honest, one time the chips were only just bad when I had the burger. Funnily enough, people here complain that they don't get enough of them.
It's disgusting, done too well, meat is tough and the chips dreadful. On the other hand the dandan noodles in CX F are delicious.
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Old Jan 27, 2017 | 12:38 pm
  #266  
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Originally Posted by nufnuf77
It's disgusting, done too well, meat is tough and the chips dreadful. On the other hand the dandan noodles in CX F are delicious.
Actually, the last time I had the burger, it was better than most burgers I've had here in Switzerland. Then again, those were burgers in Switzerland. But it led to a discussion here on how dangerous the burger was, as it had a bit of pink in it and it was juicy. I survived though.
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Old Jan 27, 2017 | 12:42 pm
  #267  
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Originally Posted by corporate-wage-slave
Well in my case it simply means I don't know. I'm not privy to BA's procurement deals, but given it was a competitive tender what you suggest is not unreasonable. Equally these things can be complex (e.g. factoring in or out the cost of supplies) so comparisons could require textual exegesis of the contracts concerned.
I count my blessings that my connections at BA have helped me understand situation with the budget and that senior management have given me truthful answers as explanations for the differences we have all noticed. When I say no replies I am referring to the fact (and it is just that, a fact) that the quality and quantity of food served in GF has fallen over the years since the shift to BS. One doesn't need any understandings except common sense to put two and two together.
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Old Jan 27, 2017 | 12:56 pm
  #268  
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Originally Posted by hugolover
I count my blessings that my connections at BA have helped me understand situation with the budget and that senior management have given me truthful answers as explanations for the differences we have all noticed. When I say no replies I am referring to the fact (and it is just that, a fact) that the quality and quantity of food served in GF has fallen over the years since the shift to BS. One doesn't need any understandings except common sense to put two and two together.
Your connections were rather wide-of-the-mark with the information they gave you in this topic: http://www.flyertalk.com/forum/briti...l#post27400648.

With thier track record, I wouldn't rely too heavily on what they tell you.
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Old Jan 27, 2017 | 2:36 pm
  #269  
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Originally Posted by corporate-wage-slave
Well in my case it simply means I don't know. I'm not privy to BA's procurement deals, but given it was a competitive tender what you suggest is not unreasonable. Equally these things can be complex (e.g. factoring in or out the cost of supplies) so comparisons could require textual exegesis of the contracts concerned.
In a previous life I worked in global procurement (for too long) for a large multinational. It is very common for a company to focus on price rather than value depending on the message from the top. It certainly seems the case with LHR lounges.
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Old Jan 27, 2017 | 7:06 pm
  #270  
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Originally Posted by Tobias-UK
Your connections were rather wide-of-the-mark with the information they gave you in this topic: http://www.flyertalk.com/forum/briti...l#post27400648.

With thier track record, I wouldn't rely too heavily on what they tell you.
I must say it's nice you follow my posts so closely! Lets wait and see shall we? Premium relationships are built over time as I am sure you understand indeed and BOB was a very long held project before even rumours were posted on here.

For the third time at least. I do note no comment from you or others that the quality has reduced in the First lounge (and other lounges) which is the purpose of this thread. Hence, I take it you do not think it has? It's just as premium and wonderful as always, putting aside whether or not the budget decreased. In fact, let's pretend BA are now paying BS the same or even more. The quality and quantity has not reduced and the countless examples posted by myself and others are wrong. Quality is perhaps more opinion and taste based than not but quantity can be measured in absolute terms. Such as the afternoon tea sandwiches taking up the space of the salad bar and stay in all evening. The lack of dessert on the menu.

Would you kindly set out your position on this?
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