Last edit by: KARFA
This thread gives the current catering options for the Galleries First Lounge (Flounge) in LHR Terminals 3 and 5. This lounge is open to BAEC Gold and oneworld Emerald card holders. Passengers flying BA on a First ticket can also use the Concorde Room. The catering supplier was changed on 2 May 2013 to BaxterStorey. Click here to see the former thread, which covered that turbulent period.
The T3 lounge is identical to T5 in terms of food and drink options. However there is no Concorde Room in T3 so from 18:30 hrs there is a pre-flight dining option for First travellers, see here for more details.
The current catering options in the First lounge can be found in the first post in the thread, or you can click here. Currently lounge menus are not always on display in the lounge, but this link may be your best bet to see the options.
Catering options - other LHR lounges
Concorde Room (CCR) LHR : menus 2018
Galleries Club lounges LHR: Dining menu and food options - T3 and T5
For the First and Club lounges at Gatwick and the UK domestic lounges in Newcastle, Manchester, Edinburgh, Glasgow, Belfast, Leeds, Aberdeen, and Inverness
First Lounge London Gatwick Catering options
Galleries Club Lounge Gatwick (North Terminal): Catering options from April 2013 (n.b. no separate 2014-2018 threads)
UK Domestic lounges (outside London) - catering arrangements from April 2013 (n.b. no separate 2014-2018 threads)
BA Champagne & Wine thread
The LHR CCR cocktail menu - cocktail menu introduced May 2014
The 2017 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
Archived food & drink threads
Concorde Room (CCR) LHR: menus 2017
Concorde Room (CCR) LHR: menus 2016
Concorde Room (CCR) LHR: menus 2015
Concorde Room (CCR) LHR: menus 2014
Concorde Room (CCR) LHR: menus 2013
Concorde Dining Room IAD: menus and food options - see new Concorde Rooms and Bars: JFK, IAD, SIN, DXB linked above
Galleries First (Flounge) LHR: Dining menu and food options 2015 - T3 and T5
Galleries First (Flounge) LHR: Dining menu and food options 2014 - T3 and T5
Galleries First (Flounge) LHR: Dining menu and food options 2013 - T3 and T5
First Lounge London Gatwick (North terminal): Catering options from April 2013 (n.b. no separate 2014 or 2015 thread)
The 2016 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
The 2014 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
The 2013 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
International Lounge Terminal 1 LHR - catering options from May 2013 - T1 international flights
The T3 lounge is identical to T5 in terms of food and drink options. However there is no Concorde Room in T3 so from 18:30 hrs there is a pre-flight dining option for First travellers, see here for more details.
The current catering options in the First lounge can be found in the first post in the thread, or you can click here. Currently lounge menus are not always on display in the lounge, but this link may be your best bet to see the options.
Catering options - other LHR lounges
Concorde Room (CCR) LHR : menus 2018
Galleries Club lounges LHR: Dining menu and food options - T3 and T5
For the First and Club lounges at Gatwick and the UK domestic lounges in Newcastle, Manchester, Edinburgh, Glasgow, Belfast, Leeds, Aberdeen, and Inverness
First Lounge London Gatwick Catering options
Galleries Club Lounge Gatwick (North Terminal): Catering options from April 2013 (n.b. no separate 2014-2018 threads)
UK Domestic lounges (outside London) - catering arrangements from April 2013 (n.b. no separate 2014-2018 threads)
BA Champagne & Wine thread
The LHR CCR cocktail menu - cocktail menu introduced May 2014
The 2017 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
Archived food & drink threads
Concorde Room (CCR) LHR: menus 2017
Concorde Room (CCR) LHR: menus 2016
Concorde Room (CCR) LHR: menus 2015
Concorde Room (CCR) LHR: menus 2014
Concorde Room (CCR) LHR: menus 2013
Concorde Dining Room IAD: menus and food options - see new Concorde Rooms and Bars: JFK, IAD, SIN, DXB linked above
Galleries First (Flounge) LHR: Dining menu and food options 2015 - T3 and T5
Galleries First (Flounge) LHR: Dining menu and food options 2014 - T3 and T5
Galleries First (Flounge) LHR: Dining menu and food options 2013 - T3 and T5
First Lounge London Gatwick (North terminal): Catering options from April 2013 (n.b. no separate 2014 or 2015 thread)
The 2016 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
The 2014 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
The 2013 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
International Lounge Terminal 1 LHR - catering options from May 2013 - T1 international flights
BA LHR T5 Galleries First Lounge (Flounge) : food and drink options
#256
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,592
You mean hand over mmoonnnnney?
I can only speak for myself, but times are tight and as a poor boy from a poor family with the fall of the my ex-EU tickets have gone up some 20%! Every penny helps the TP count. It's not easy staying Premium.All joking aside. This thread is another indication of cost cutting. My history of using BA is not long at all post-bmi but even in this short time I can perceive the cuts. There was definitely a time when GF was top 3 Gold lounge in Europe if not the best. In fact all the lounges were really very good. Gone is the decent order food-including desserts, the cuts to the buffet in both quantity and quality, decent champagne.
Its an irrefutable fact that with the move to BS the financial savings were huge and that is the simple reason why the regulars perceive the falls in quality. Less money for food = worse quality food (and also quantity). The savings that BS were able to offer BA in their lounge tender amounted to 7 million per year saving almost 40%. Its a huge amount, huge, and explains so much. We can debate if BA overpaid Compass but we do not have a like-for-like product. Its worse! I am not the only one here who is aware of this fact and it explains everything of why people like myself perceive this very well.
#257
Ambassador: The British Airways Club, easyJet and Ryanair




Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 17,021
Exactly my point if you read my last post. But instead of dining in the terminal having spent thousands attaining gold, why not stop paying for BA tickets altogether and use an alternative company that offer superior products on the ground and in the air.
Edit: to say again I wish BA would invest and upgrade their offering, I find it sad BA has fallen so much relative to the market in recent years, and seem on a downward spiral with current management and strategy.
Edit: to say again I wish BA would invest and upgrade their offering, I find it sad BA has fallen so much relative to the market in recent years, and seem on a downward spiral with current management and strategy.
#259



Join Date: Feb 2009
Location: Chelsea
Programs: BA Gold
Posts: 1,303
Gosh, aren't we a bunch of ungrateful so-and-so's. An attempt at a more positive contribution, then. There's been a chicken curry variant for as long as I can recall and which is invariably good to very good. So if you like curry go for that. There are also occasionally more than passable salads but not, I think, the current one. Otherwise, tread carefully. Or fly around the world again and again until you get a CCR card. The food there is markedly better.
#260


Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, IHG Gold, Accor Gold, Virgin Australia Platinum
Posts: 1,964
Gosh, aren't we a bunch of ungrateful so-and-so's. An attempt at a more positive contribution, then. There's been a chicken curry variant for as long as I can recall and which is invariably good to very good. So if you like curry go for that. There are also occasionally more than passable salads but not, I think, the current one. Otherwise, tread carefully. Or fly around the world again and again until you get a CCR card. The food there is markedly better.
#261
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,592
Ungrateful? No no -I dont see it that way.. it could be argued BA are actually being the ones "ungrateful".its a case of managing expectations and hence I, will indeed, on occasion,(different view points and all of that) bring my sushi purchased, as an example, to the lounge for eating and quite happily ignore the BA offerings - i can just see the dragons running around now exclaiming loudly - "but Nivsy - you cannot possibly bring edible food into Flounge - that's unethical - people who work hard or pay lotsa dosh to reach such status might think its a BA offering - and that would be totally unacceptable"...just sayin....and ofcourse in typical British fashion - proudly proclaim "well we can at least do a decent curry if nothing else"....

.And I am still waiting for those highly connected and informed regulars to confirm my post about the budget being cut and there lies the responsibility for the fall in quality and quantity. This seems like an uncomfortable factoid...? It's as good as it was? Is that the "official" line from those here?
No reply says a lot.
#262
Original Poster
Moderator: Iberia Club, Airport Lounges and Ambassador: The British Airways Club




Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 70,825
Well in my case it simply means I don't know. I'm not privy to BA's procurement deals, but given it was a competitive tender what you suggest is not unreasonable. Equally these things can be complex (e.g. factoring in or out the cost of supplies) so comparisons could require textual exegesis of the contracts concerned.
#263



Join Date: May 2009
Location: London
Programs: BAEC
Posts: 3,046
The burger of a few years ago was great. The current offering is awful. And the cold chips, that always come with, are a disgrace...
#264



Join Date: Oct 2012
Location: Helvetia
Programs: AS; BA Silver; ITA Volare Premium; LX Senator; UA; HH Gold; SK Gold; Sprngli Connaisseur
Posts: 3,337
The burger is okay, with cheese and bacon added.
Now the chips... they're atrocious. BA really ought to provide either real chips, or just put some crisps on the plate. Though to be honest, one time the chips were only just bad when I had the burger. Funnily enough, people here complain that they don't get enough of them.
Now the chips... they're atrocious. BA really ought to provide either real chips, or just put some crisps on the plate. Though to be honest, one time the chips were only just bad when I had the burger. Funnily enough, people here complain that they don't get enough of them.
#265




Join Date: Feb 2014
Location: 38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,749
The burger is okay, with cheese and bacon added.
Now the chips... they're atrocious. BA really ought to provide either real chips, or just put some crisps on the plate. Though to be honest, one time the chips were only just bad when I had the burger. Funnily enough, people here complain that they don't get enough of them.
Now the chips... they're atrocious. BA really ought to provide either real chips, or just put some crisps on the plate. Though to be honest, one time the chips were only just bad when I had the burger. Funnily enough, people here complain that they don't get enough of them.
#266



Join Date: Oct 2012
Location: Helvetia
Programs: AS; BA Silver; ITA Volare Premium; LX Senator; UA; HH Gold; SK Gold; Sprngli Connaisseur
Posts: 3,337
But it led to a discussion here on how dangerous the burger was, as it had a bit of pink in it and it was juicy.
I survived though.
#267
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,592
Well in my case it simply means I don't know. I'm not privy to BA's procurement deals, but given it was a competitive tender what you suggest is not unreasonable. Equally these things can be complex (e.g. factoring in or out the cost of supplies) so comparisons could require textual exegesis of the contracts concerned.
#268
Ambassador: The British Airways Club, easyJet and Ryanair




Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 17,021
I count my blessings that my connections at BA have helped me understand situation with the budget and that senior management have given me truthful answers as explanations for the differences we have all noticed. When I say no replies I am referring to the fact (and it is just that, a fact) that the quality and quantity of food served in GF has fallen over the years since the shift to BS. One doesn't need any understandings except common sense to put two and two together.
With thier track record, I wouldn't rely too heavily on what they tell you.
#269




Join Date: Aug 2004
Programs: HH LT Diam, IHG Plat AMB, OWE, STAR G
Posts: 3,083
Well in my case it simply means I don't know. I'm not privy to BA's procurement deals, but given it was a competitive tender what you suggest is not unreasonable. Equally these things can be complex (e.g. factoring in or out the cost of supplies) so comparisons could require textual exegesis of the contracts concerned.
#270
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,592
Your connections were rather wide-of-the-mark with the information they gave you in this topic: http://www.flyertalk.com/forum/briti...l#post27400648.
With thier track record, I wouldn't rely too heavily on what they tell you.
With thier track record, I wouldn't rely too heavily on what they tell you.
For the third time at least. I do note no comment from you or others that the quality has reduced in the First lounge (and other lounges) which is the purpose of this thread. Hence, I take it you do not think it has? It's just as premium and wonderful as always, putting aside whether or not the budget decreased. In fact, let's pretend BA are now paying BS the same or even more. The quality and quantity has not reduced and the countless examples posted by myself and others are wrong. Quality is perhaps more opinion and taste based than not but quantity can be measured in absolute terms. Such as the afternoon tea sandwiches taking up the space of the salad bar and stay in all evening. The lack of dessert on the menu.
Would you kindly set out your position on this?




