Feb 23, 2014, 1:05 pm
Last edit by: WineCountryUA
Please use/update this wiki with current problems/issues accessing or using United's website.
https://uptime.com/united.com
Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
https://uptime.com/united.com
Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
Consolidated: Is united.com or parts of it down? And other UA website issues
Sep 29, 2023, 7:29 pm
#331
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,334
I just booked a few flights on Unitec.com, but the trips do not show up under "My Trip" on the website, but are shown in the App.
I then noticed all the flights are show under "Past" not under "Current".
Anyone encounter the same?
I then noticed all the flights are show under "Past" not under "Current".
Anyone encounter the same?
Oct 12, 2023, 10:02 am
#333
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,164
Oct 16, 2023, 8:46 pm
#334
Join Date: Feb 2003
Location: On strike
Posts: 8,135
For the past 2-3 weeks, Dot Bomb has suffered from total amnesia every time P2 and I log in. No matter how many times we answer the challenge questions and check off Remember Me, the website doesn’t recognize us when we log in.
(FTR, using iPad/iPadOS/Safari, which encountered no such problems in past years.)
(FTR, using iPad/iPadOS/Safari, which encountered no such problems in past years.)
Oct 16, 2023, 11:32 pm
#335
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,157
Clear your cookies for united.com and then login again. (If you're using Chrome, go to the site, click on the lock next to the URL, then "Cookies and Site Data" , "Manage Cookies" and then delete all the ones listed.)
Oct 17, 2023, 9:16 am
#336
Join Date: Jun 2011
Posts: 129
I've been having the same issue, and clearing cookies has made, and continues to make, no difference.
Oct 17, 2023, 9:49 am
#337
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,138
I'm not that familiar with Safari's settings, but is it possible you've somehow ended up blocking cookies from United under the security & privacy settings? I'm assuming you're only seeing the issue with United.com and not other websites?
Oct 17, 2023, 10:47 am
#338
Join Date: Feb 2003
Location: On strike
Posts: 8,135
What worked for me (iPadOS, Safari) was going to Settings / Safari / Advanced / Website data and blowing away all the united.com entries, as opposed to deleting full history, cookies, etc., for all sites.
Oct 17, 2023, 12:49 pm
#339
Join Date: Jun 2011
Posts: 129
I'm using Chrome. The cookie clearing approach has worked in the past; however, with this latest round of not recognizing the device that started in the past week, clearing all united.com related cookies does not work for me...
Nov 7, 2023, 6:07 am
#341
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
When I was on the website a bit ago, there was a notice that they were doing website work and it may be unavailable. I think the expected time has passed now, so maybe try again?
Nov 7, 2023, 7:25 am
#342
Join Date: Jun 2016
Programs: Marriott Titanium, Hilton Diamond, Hyatt Explorist, Marco Polo Gold
Posts: 1,084
Works now, thank you. Just booked 3 J seats for me and my family, wanted to pick good seats.
Nov 8, 2023, 7:54 am
#343
Join Date: Nov 2000
Location: EWR and KGL (with occasional home/work trips to NRT/ITM)
Programs: MP MM 1K, Sky Miles, Emirates Gold
Posts: 708
Am I the only one who gets new UI for booking page? It is so annoyingly bad UI which is really hard to compare different fares.
What's going on United! After your maintenance, it is so crooked.
What's going on United! After your maintenance, it is so crooked.
Nov 8, 2023, 8:14 am
#344
Join Date: May 2017
Posts: 2,280
A screenshot might help for reference, as I don't see anything different on the booking page, besides a cart ID showing up once I pick out flights now.
Nov 27, 2023, 1:22 pm
#345
Join Date: Jan 2006
Location: DEN
Programs: UA 1K (MM), DL, AA, AS, HHonors, SPG, Kimpton, Hyatt, IC PC, Marriott Titanium (LT PLT), Hertz PC
Posts: 7,231
I have a very annoying bug at the moment -- whenever I log in to united.com on my MacBook air, the page turns white and shows nothing. I've tried three different browsers (Safari, Chrome, Firefox) and clearing my browsing history without success. Does anyone else have this issue? I can still do things on my phone, but really frustrating not to be able to use my laptop...
Have to imagine it's only on my end, but the fact that it seems to be browser independent and not impacted by clearing cookies/browsing history has me stumped.
Have to imagine it's only on my end, but the fact that it seems to be browser independent and not impacted by clearing cookies/browsing history has me stumped.