Dec 3, 2016, 9:22 am
Last edit by: WineCountryUA
Access to Polaris lounges (source):
Hour 6:00 a.m. 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
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Hour 6:00 a.m. 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
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Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
EWR Polaris lounge -- Reviews, Experiences, Q&A, ...
IAD Polaris lounge -- Reviews, Experiences, Q&A, ...
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ...
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ...
United Polaris-New Business Class seats & inflight service and new Polaris Lounges (wiki) (thread)}
Consolidated "Polaris Lounge Access Questions" Thread
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May 16, 2023, 3:08 pm
#1156
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,372
Was there arrive 230pm today. Menu still the same. Quality still the same. They were saying 90 min wait, I waited 50. Ordered immediately and got food in about 20 min. Got to the gate right as they started boarding group 1. An agent even escorted me to the front of the line after I asked what boarding stage they were on
I'll be there late June and will provide an update.
Jun 24, 2023, 1:39 pm
#1159
Join Date: Apr 2023
Location: SFO
Programs: UA Gold, BA Silver, Hilton Gold, Marriot Gold, Best Western Diamond
Posts: 33
Lunch
Got in around noonish. Was seated quickly no wait. Took a little while for food but overall was solid.
meatball soup was a little bland and the burger was quite good. I asked for the veggies to not be on the burger. Also had the finish entree which was tasty. Had ice cream without the cookie for dessert.
buffet had some chicken, fish, rice, soup, and veggie dish. Sandwiches, desserts, and salad bar at the buffet too.
menu is same as previously pictured one in May. lounge quiet at noon though crowded by 2pm with more departures.
Jun 30, 2023, 9:32 am
#1163
Join Date: Aug 2019
Posts: 139
Menu is still the same as of today.
Both breakfast dishes I tried were very good, esp. the tacos. The power juice was also good.
Breakfast tacos with mushrooms
Shakshuka
And this is the drinks menu, although it looks the same compared to the last time I was here, which means it may not be that accurate.
Both breakfast dishes I tried were very good, esp. the tacos. The power juice was also good.
Breakfast tacos with mushrooms
Shakshuka
And this is the drinks menu, although it looks the same compared to the last time I was here, which means it may not be that accurate.
Jun 30, 2023, 2:35 pm
#1164
Join Date: Aug 2019
Posts: 139
Just went to the bar to get a glass of wine and a tequila, only for one of the staff to come to me a moment later and telling me (off) that one can only have one drink at a time. I had to sacrifice one (tequila, which was served in a glass straight from the dishwasher...).
I guess it's some sort of a common rule as the centurion club at JFK had a note to that regard at the bar.
Still, makes you feel like in kindergarten. I guess they never heard of a chaser before.
I guess it's some sort of a common rule as the centurion club at JFK had a note to that regard at the bar.
Still, makes you feel like in kindergarten. I guess they never heard of a chaser before.
Jul 1, 2023, 7:22 pm
#1165
Join Date: Jul 2018
Programs: Mucci, Untappd 8000+
Posts: 263
If you are at Polaris ORD right now, would you have a moment to look for my elderly uber mother in crocs?.
Our flight was disrupted (long story). My waitlist for the rebooked flight to ORD did not clear.
We decided to split, heavy-heartedly.
She does not have her phone on her.
Alas, how I miss her.
Please PM me if you see her.
Thanks.
Our flight was disrupted (long story). My waitlist for the rebooked flight to ORD did not clear.
We decided to split, heavy-heartedly.
She does not have her phone on her.
Alas, how I miss her.
Please PM me if you see her.
Thanks.
Jul 4, 2023, 2:35 pm
#1166
Join Date: Jan 2016
Posts: 511
Hi Gang,
Need a sanity check here.
If I arrive ORD on a Polaris reservation but then have a (different) PNR for a domestic connection...I can still access ORD PL as I arrived ORD in Polaris, right? Only "gotcha" is I would have to back track from T5--T1 but UA doesn't care about that and I would have new PNR for connection thus getting me through TSA...all good, right?
Thanks!
Need a sanity check here.
If I arrive ORD on a Polaris reservation but then have a (different) PNR for a domestic connection...I can still access ORD PL as I arrived ORD in Polaris, right? Only "gotcha" is I would have to back track from T5--T1 but UA doesn't care about that and I would have new PNR for connection thus getting me through TSA...all good, right?
Thanks!
Jul 4, 2023, 3:42 pm
#1167
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,666
Hi Gang,
Need a sanity check here.
If I arrive ORD on a Polaris reservation but then have a (different) PNR for a domestic connection...I can still access ORD PL as I arrived ORD in Polaris, right? Only "gotcha" is I would have to back track from T5--T1 but UA doesn't care about that and I would have new PNR for connection thus getting me through TSA...all good, right?
Thanks!
Need a sanity check here.
If I arrive ORD on a Polaris reservation but then have a (different) PNR for a domestic connection...I can still access ORD PL as I arrived ORD in Polaris, right? Only "gotcha" is I would have to back track from T5--T1 but UA doesn't care about that and I would have new PNR for connection thus getting me through TSA...all good, right?
Thanks!
Dunno what gotcha there is regarding T5 to T1 transfer. All international arrivals (aside from those precleared at departure airport) would need to go through immigration and custom. Only T5 has those facilities, and United does not operate flights from T5.
Jul 4, 2023, 5:12 pm
#1168
Join Date: Jan 2016
Posts: 511
Yes, you have Polaris lounge on arrival on the basis of being on a United aircraft in business cabin, and have onward flight
Dunno what gotcha there is regarding T5 to T1 transfer. All international arrivals (aside from those precleared at departure airport) would need to go through immigration and custom. Only T5 has those facilities, and United does not operate flights from T5.
Dunno what gotcha there is regarding T5 to T1 transfer. All international arrivals (aside from those precleared at departure airport) would need to go through immigration and custom. Only T5 has those facilities, and United does not operate flights from T5.
Jul 11, 2023, 5:36 am
#1170
Join Date: Jan 2019
Posts: 52
Was there during late morning/early lunch period recently and was genuinely surprised by this lounge! It defiantly felt more like a First Class lounge than Business. Had a 2.pm domestic connection before flight to LHR. Seems that might be the best trick to enjoying these lounges at their best? I have now done the same with an upcoming trip by changing flights to force a domestic connection 
Full review here if interested
https://www.wanderupfront.com/united...hicagos-ohare/
Full review here if interested
https://www.wanderupfront.com/united...hicagos-ohare/