Dec 3, 2016, 9:22 am
Last edit by: WineCountryUA
Access to Polaris lounges (source):
Hour 6:00 a.m. – 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
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International T5 ORD partner *G lounges
Hour 6:00 a.m. – 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
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Jan 24, 2017, 6:17 pm
#301
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
I asked the same question a month ago to the GS agents at ORD and they said that it is possible.
Jan 24, 2017, 6:42 pm
#302
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,438
Jan 24, 2017, 7:15 pm
#303
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
Jan 25, 2017, 9:37 am
#304
Join Date: Jul 2009
Location: YEG
Programs: AC
Posts: 815
Any updates on when the lounge will open in SFO? We are flying to Hong Kong on the 16th of August and it would be great to check this lounge out. If not, what other lounge is available in SFO that would be close?
Jan 25, 2017, 2:30 pm
#305
Moderator: United Airlines
Original Poster
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
For present options see wiki's of
http://www.flyertalk.com/forum/unite...ited-club.html
http://www.flyertalk.com/forum/unite...ls-lounge.html
http://www.flyertalk.com/forum/unite...ional-sfo.html
Jan 30, 2017, 3:35 am
#306
Join Date: Mar 2005
Programs: fwp blood diamond, dykwia uranium
Posts: 7,252
Jan 31, 2017, 9:54 am
#307
Join Date: Aug 2001
Location: SFO/SJC
Programs: UA 1K & 2MM, Bonvoy Titanium & LTP, HH Gold, Accor Silver, Hertz PC, Avis PC
Posts: 2,350
In the lounge again right now. I came in on a red-eye from SFO, so entered right at opening at 7:15. Had a nice 2 hour nap on one of the four daybeds - pillow, light blanket, pillow mist, eyeshades, carafe of water, and white noise machine all combined for a comfortable enough sleep. Followed that up with a very nice shower - the shower suites are top notch, and include a pressing/steaming service (just place your clothes in the door a la LH/LX FC lounges). The attendant was super helpful as well.
Was hoping to sit down to breakfast, but they shut down the breakfast a la carte at around 10:15am, so I'm holding out and will have an early brunch instead.
My second visit, and I continue to think United have nailed the lounge part down really well - both in terms of hard and soft product. It's everything you really need without being over the top in any way. Makes me look forward to the new on-board hard product.
Was hoping to sit down to breakfast, but they shut down the breakfast a la carte at around 10:15am, so I'm holding out and will have an early brunch instead.
My second visit, and I continue to think United have nailed the lounge part down really well - both in terms of hard and soft product. It's everything you really need without being over the top in any way. Makes me look forward to the new on-board hard product.
Jan 31, 2017, 10:46 am
#309
Join Date: Nov 2016
Location: SFO
Programs: Hilton Diamond, Marriott Gold, IHG Plat
Posts: 756
"Eight additional lounges will open at Houston Intercontinental, Los Angeles International, New York/Newark, San Francisco, Washington Dulles, Hong Kong, London Heathrow and Tokyo Narita. Opening dates for these lounge locations will follow over the course of the next few years." Source United
Feb 3, 2017, 10:52 am
#310
Join Date: Jun 2009
Location: Rock Island, IL
Programs: UA 1K (1MM), HHonors Diamond, Marriott Platinum
Posts: 377
Oscar was in the lounge on Thursday, January 26th. CNN was filming a segment on Polaris. Richard Quest from CNN was interviewing Oscar and several people in the lounge. It's supposed to air in March or April.
After the filming, Oscar went around the lounge talking to everyone. It was great to get to meet him. He also ate dinner there. I heard he had the hamburger.
If you have not tried it, the fruit cobbler is delicious. The carrot soup was very good too.
After the filming, Oscar went around the lounge talking to everyone. It was great to get to meet him. He also ate dinner there. I heard he had the hamburger.
If you have not tried it, the fruit cobbler is delicious. The carrot soup was very good too.
Feb 4, 2017, 11:42 pm
#311
Join Date: Dec 2010
Location: WAS-ish
Programs: UA 1K-MM + UC, Marriott Plat, National Exec
Posts: 1,341
Quick question: I'm flying SYD-SFO-ORD in a couple of days. The language on the UA website indicates I should have access to the Polaris lounge in ORD, and I've seen some posts upthread suggesting the same -- but can anybody confirm from personal experience that they've done this (i.e., accessed the lounge after an incoming Polaris flight and a domestic connection)?
And, if so -- any tips for smoothly passing the gatekeeper? Should I make sure I keep a paper BP from the SYD-SFO flight?
And, if so -- any tips for smoothly passing the gatekeeper? Should I make sure I keep a paper BP from the SYD-SFO flight?
Feb 5, 2017, 12:09 am
#312
Join Date: Apr 2013
Location: STL
Programs: UA 1K MM, AA Plat, SPG/M P75 and few from CC
Posts: 341
Entered without problem couple days ago, I just showed them my KIX-SFO bp.
Quick question: I'm flying SYD-SFO-ORD in a couple of days. The language on the UA website indicates I should have access to the Polaris lounge in ORD, and I've seen some posts upthread suggesting the same -- but can anybody confirm from personal experience that they've done this (i.e., accessed the lounge after an incoming Polaris flight and a domestic connection)?
And, if so -- any tips for smoothly passing the gatekeeper? Should I make sure I keep a paper BP from the SYD-SFO flight?
And, if so -- any tips for smoothly passing the gatekeeper? Should I make sure I keep a paper BP from the SYD-SFO flight?
Feb 5, 2017, 12:33 am
#314
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
What if your connecting and departure airports are the same - hmm - that doesn't even sound right - but from what I read based on this, I wouldn't get access...
ORD-IAH-NRT Polaris Business
Can I access the polaris Lounge in ORD prior to boarding for IAH?
ORD-IAH-NRT Polaris Business
Can I access the polaris Lounge in ORD prior to boarding for IAH?
Feb 5, 2017, 1:24 am
#315
Join Date: Dec 2010
Location: WAS-ish
Programs: UA 1K-MM + UC, Marriott Plat, National Exec
Posts: 1,341
If your IAH-NRT were on a *A partner, you would not have access in ORD (no access at connecting airports).