Jul 25, 2014, 8:21 pm
Last edit by: seanp7
related thread: Consolidated connection time/logistics at LHR
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Global First Class GS / VIP lounge (newly open May 2022) (GS and at time 1K Polaris customers -- based on space)
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
Archive thread: LHR Terminal 2 United Club, GS Lounge (was GFL) & Arrivals Lounge Discussion[Archive]
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
The arrivals lounge at London Heathrow, located immediately after immigration and customs, is a shared space with shower suites, breakfast items and more. This lounge is exclusively available for United Polaris business class travelers.
Eligible travelers must be flying on a same-day ticket arriving before noon and cannot bring guests. Additionally, United Club memberships and one-time passes don’t grant access to this lounge.
LHR Terminal 2 UA UC (open), GS Lounge (open) & Arrivals Lounge (now open)
Jul 17, 2022, 7:09 pm
#811
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,029
Or maybe capacity in the main UC is what drives more or fewer 1K invitations to the former GS lounge. It's been a couple of years, but (assuming they haven't changed the furniture much) the former GS lounge could handle easily 30 people w/ seeming "crowded". Of course, perception of "crowded" varies by the observor.
Jul 18, 2022, 6:51 am
#812
Join Date: Nov 2010
Location: IAH & CMH
Programs: UA GS, UA MM, Marriott Ambassador, Hilton Diamond, Uber Platinum :)
Posts: 773
In that case I can explain... a front desk agent a couple of months ago told me that when the main lounge is at/near capacity, they may direct "one or two" 1K's to the GS lounge... seemed to imply it was at the desk agent's discretion...
Jul 21, 2022, 3:28 pm
#814
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Join Date: Feb 2007
Location: Los Angeles / Basel
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Jul 22, 2022, 12:01 pm
#815
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 2,774
I was there in last Sunday for a 1600 flight. The fast track line was long and came out into the area of separation from non fast track. An airport official was telling those in the line that if you are in a hurry then best to go to the general (not fast track) line as it was quicker. I left the fast track and went to the general economy line and took me 20 mins to get through.
Jul 23, 2022, 12:26 pm
#817
Join Date: Apr 2004
Programs: United Mileage Plus 1K, 1MM, 1.8 MM, IC RA
Posts: 45
Not unless you get SSSS on your boarding pass, there is no additional screening of carry on luggage. About ten days ago, the Fast Track at T2 was about 40 minutes and very congested. I think it all depends on day and time.
Jul 23, 2022, 12:59 pm
#818
Join Date: Mar 2017
Posts: 7
Cheers
Jul 23, 2022, 11:41 pm
#819
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,322
Flying out today from LHR - United club now opens at 5am (wasted 45 minutes in the LH senator lounge) and fast track was empty - breezed right through….
Last edited by bmwe92fan; Jul 23, 2022 at 11:46 pm
Jul 24, 2022, 7:03 am
#820
Join Date: Dec 2018
Posts: 30
25 minutes through gold track, including a secondary bag inspection
update - at 1pm sunday it was not bad going through. 24 minutes from out of cab to beyond security. Fast track was normal busy, two lanes open, maybe 10 minute wait. Bag stopped for secondary inspection and it was reasonably efficient (one person ahead of us, maybe 5 minute wait in total). Heathrow staff said standard line might have even been faster with six lanes open. They are clearly prepared for mobs, with stanchions placed through and outside the terminal for waiting in line. But it wasn’t any different from pre-covid, honestly.
Jul 24, 2022, 2:06 pm
#821
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,402
update - at 1pm sunday it was not bad going through. 24 minutes from out of cab to beyond security. Fast track was normal busy, two lanes open, maybe 10 minute wait. Bag stopped for secondary inspection and it was reasonably efficient (one person ahead of us, maybe 5 minute wait in total). Heathrow staff said standard line might have even been faster with six lanes open. They are clearly prepared for mobs, with stanchions placed through and outside the terminal for waiting in line. But it wasn’t any different from pre-covid, honestly.
Jul 24, 2022, 4:04 pm
#822
Join Date: Jul 2012
Location: Chicago
Posts: 1,163
update - at 1pm sunday it was not bad going through. 24 minutes from out of cab to beyond security. Fast track was normal busy, two lanes open, maybe 10 minute wait. Bag stopped for secondary inspection and it was reasonably efficient (one person ahead of us, maybe 5 minute wait in total). Heathrow staff said standard line might have even been faster with six lanes open. They are clearly prepared for mobs, with stanchions placed through and outside the terminal for waiting in line. But it wasn’t any different from pre-covid, honestly.
Jul 25, 2022, 1:59 am
#823
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Posts: 20,350
Jul 25, 2022, 9:22 am
#824
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Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,029
Jul 25, 2022, 4:12 pm
#825
Join Date: Jun 2018
Programs: UA PP / DL PM
Posts: 36
UA T2 Arrivals Lounge
UA T2 Arrivals Lounge deserted at 0815 on Monday 25 July. No wait for 2 showers. Perhaps there were 3 passengers after me over the next hour? Staff were friendly and courteous. One staff member told me (after I said that I would have expected more people) that UA continues to not advertise that the lounge is open (we did not receive any comms from UA about the lounge). Staff member said that by mid-August, UA will likely proactively communicate Arrivals Lounge availability.