Last edit by: seanp7
related thread: Consolidated connection time/logistics at LHR
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Global First Class GS / VIP lounge (newly open May 2022) (GS and at time 1K Polaris customers -- based on space)
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
Archive thread: LHR Terminal 2 United Club, GS Lounge (was GFL) & Arrivals Lounge Discussion[Archive]
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
The arrivals lounge at London Heathrow, located immediately after immigration and customs, is a shared space with shower suites, breakfast items and more. This lounge is exclusively available for United Polaris business class travelers.
Eligible travelers must be flying on a same-day ticket arriving before noon and cannot bring guests. Additionally, United Club memberships and one-time passes don’t grant access to this lounge.
LHR Terminal 2 UA UC (open), GS Lounge (open) & Arrivals Lounge (now open)
#751
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#752
Join Date: Jun 2022
Posts: 98
Thanks for the update...good to know! I'm flying out or LHR tomorrow, and have been wondering how early I needed to get there. I'm shooing for 3ish hours (mainly to give myself some time to hop around to the misc lounges...I'm flying out of T2A, so will have to make the walk back from T2B at some point).
VS is outstanding at LHR and really can’t be beat. But BA is more on a par with UA. At T5, top tier and First get a unique security lane but an indifferent lounge. Biz class and other elites get two very poor lounges and one adequate one. UA get only a *G security privilege (personally the longest wait I have experienced in over a hundred flights was 4 minutes), but a choice of 3 very good lounges.
BA at T3 benefits from the CX lounge which is excellent. But, generally, the key difference between BA and UA is that BA offers First whereas UA doesn’t.
BA at T3 benefits from the CX lounge which is excellent. But, generally, the key difference between BA and UA is that BA offers First whereas UA doesn’t.
#753
Moderator: United Airlines
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Let's stick to T2 and UA in this thread /forum, There are better forums for discussing T3 and/or other non *A carriers
WineCountryUA
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WineCountryUA
UA coModerator
#754
Suspended
Join Date: Apr 2022
Posts: 66
Was surprised to be pointed to the GS lounge on entry today. I am a 1K traveling on a very expensive ticket (nearly $12K LHR-EWR r/t). Was it the ticket price? Was it crowding in the lounge and pointing 1Ks that way? Or is this a standard 1K benefit now?
#755
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Agent discretion.. They don’t see ticket price unless they open and delve into the ticket details. Not a 1K benefit - probably more of a profiling. I’m thinking single 1K traveler, in Polaris, not to shabbily dressed. And, yes, to relieve UC crowding.
Last edited by IAH-OIL-TRASH; Jun 27, 2022 at 1:43 pm
#756
Join Date: Jun 2022
Posts: 98
#757
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Seems to be very common right now. 1K in Polaris is invited to the 'GS' lounge. Will be interesting to hear from someone who did not get the invite
#758
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Many do not get the invite (including myself last month). There are a LOT of 1Ks that go thru LHR every day, not all of them are getting into the "GS lounge".
#759
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May be it is dependent on how crowded the main lounge is, and the agents have discretion to send 1Ks (traveling in Polaris Cabin) to the GS Lounge to relieve the crowding?
#760
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Be nice to try it once just to check it out, but I enjoy the regular UC at LHR quite a bit anyway, so not a huge deal.
#762
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
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#765
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,322
Now that's a touch of class above and beyond -- and solidifies the LHR UC as the best "United Club" in the system -- and better than many / most Polaris lounges (if they bring back the menu service in the GS/FC lounge it's a no brainer).....