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LHR Terminal 2 UA UC (open), GS Lounge (open) & Arrivals Lounge (now open)

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Old Jul 25, 2014, 8:21 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: seanp7
related thread: Consolidated connection time/logistics at LHR

Comparative Review of Five Different Star Alliance Lounges at Heathrow T2

United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
​​​​​​Global First Class GS / VIP lounge (newly open May 2022) (GS and at time 1K Polaris customers -- based on space)

Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
The arrivals lounge at London Heathrow, located immediately after immigration and customs, is a shared space with shower suites, breakfast items and more. This lounge is exclusively available for United Polaris business class travelers.
Eligible travelers must be flying on a same-day ticket arriving before noon and cannot bring guests. Additionally, United Club memberships and one-time passes don’t grant access to this lounge.

Archive thread: LHR Terminal 2 United Club, GS Lounge (was GFL) & Arrivals Lounge Discussion[Archive]
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LHR Terminal 2 UA UC (open), GS Lounge (open) & Arrivals Lounge (now open)

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Old Jun 12, 2022, 9:40 pm
  #691  
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Join Date: Sep 2003
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Originally Posted by walshtex
...I DM'd United on FB a moment ago; the planned reopening for the LHR Arrivals Lounge is on Monday 13 June 22....
Thanks for posting. Sounds promising! You hit a homerun for thread selection in which to post. Great job, rookie
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Old Jun 13, 2022, 12:46 am
  #692  
 
Join Date: Jun 2022
Location: SFO
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It’s… open!

Long time lurker but had to sign up to share the good news

Arrivals lounge is open!!
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Old Jun 13, 2022, 12:49 am
  #693  
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Originally Posted by teefee
Long time lurker but had to sign up to share the good news

Arrivals lounge is open!!
Welcome to FT!

Thanks for the encouraging report!
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Old Jun 13, 2022, 12:58 am
  #694  
 
Join Date: Jun 2022
Location: SFO
Programs: UA 1K
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Originally Posted by MatthewLAX
Welcome to FT!

Thanks for the encouraging report!
you bet. I think I was the first one in shower stall 16, the soap and shampoo pumps weren’t primed yet!
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Old Jun 13, 2022, 1:53 am
  #695  
 
Join Date: Oct 2013
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Programs: UA 1K 0.7MM (trying to get to 1MM!)
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Originally Posted by teefee
Long time lurker but had to sign up to share the good news

Arrivals lounge is open!!
Welcome! I stopped by yesterday to see if they might have happened to open one day early, but, no such luck. I did notice that the lights were on inside, but couldn't tell if anyone was in there due to the frosted window. Glad to hear they're open, though!
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Old Jun 13, 2022, 7:35 am
  #696  
 
Join Date: Apr 2009
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Originally Posted by teefee
you bet. I think I was the first one in shower stall 16, the soap and shampoo pumps weren’t primed yet!
Good on ya teefee , and welcome to FT!
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Old Jun 13, 2022, 8:18 am
  #697  
Ted
 
Join Date: Oct 1999
Location: EWR / PHL
Programs: UA 1P MM, HH G, Marriott G
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Is the connection point in the 2B satellite open... has it ever been open? This would be to connect from 2B to the UA club without going to 2A and back. Understood that an ongoing boarding pass would be required.
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Old Jun 13, 2022, 11:47 am
  #698  
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Originally Posted by Ted
Is the connection point in the 2B satellite open... has it ever been open? This would be to connect from 2B to the UA club without going to 2A and back. Understood that an ongoing boarding pass would be required.
I've never seen it pen.
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Old Jun 13, 2022, 12:01 pm
  #699  
 
Join Date: Nov 2014
Location: LHR, DFW, J Cabins WorldWide
Programs: AA EXP, UA GS, FB Gold, AS MVPG, MR Titanium, VS Gold
Posts: 954
Finally got to use the GS part of the UA club - and looking forward to finally being able to use the arrivals lounge again!
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Old Jun 13, 2022, 5:18 pm
  #700  
 
Join Date: Jan 2018
Programs: UA LT GS | UA LT Club | Marriott LT Titanium
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Originally Posted by Ted
Is the connection point in the 2B satellite open... has it ever been open? This would be to connect from 2B to the UA club without going to 2A and back. Understood that an ongoing boarding pass would be required.
Haven't seen it open since since 2019...
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Old Jun 14, 2022, 1:09 am
  #701  
 
Join Date: Jun 2022
Location: SFO
Programs: UA 1K
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Originally Posted by IWontRegretThis
Finally got to use the GS part of the UA club - and looking forward to finally being able to use the arrivals lounge again!
Is it strictly GS only? I'm but a mere 1k + UC + flying Polaris... but not sure if when you add up all 3 if they equal GS
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Old Jun 14, 2022, 2:44 am
  #702  
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Originally Posted by teefee
Is it strictly GS only? I'm but a mere 1k + UC + flying Polaris... but not sure if when you add up all 3 if they equal GS
From the reports I'm gathering, it is best not to ask - instead hope you are invited.
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Old Jun 14, 2022, 3:01 am
  #703  
 
Join Date: Oct 2013
Location: DEN
Programs: UA 1K 0.7MM (trying to get to 1MM!)
Posts: 1,272
Originally Posted by MatthewLAX
From the reports I'm gathering, it is best not to ask - instead hope you are invited.
But if you aren't invited, wouldn't it be best to ask at that point?
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Old Jun 14, 2022, 7:42 am
  #704  
 
Join Date: Nov 2014
Location: LHR, DFW, J Cabins WorldWide
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Posts: 954
Originally Posted by teefee
Is it strictly GS only? I'm but a mere 1k + UC + flying Polaris... but not sure if when you add up all 3 if they equal GS
I was told it was GS Only.

Its really nothing special ATM, just a quieter sitting area and same food/beverages as the main part of the club. Since I live in Paddington I wont get much use of it (HE spoils me); but its nice to know its there.
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Old Jun 14, 2022, 10:44 am
  #705  
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Originally Posted by mpiotrow
But if you aren't invited, wouldn't it be best to ask at that point?
You can, but since it is not an official 1K lounge, I'd probably not ask since it will make them less likely to ever bend the rules in the future if 1Ks start asking for it. I think the interim solution is good: if the main lounge is very overcrowded, certain 1Ks are sent over. But it has to be up to agent.

That's just my two cents.
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