Jul 25, 2014, 8:21 pm
Last edit by: seanp7
related thread: Consolidated connection time/logistics at LHR
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Global First Class GS / VIP lounge (newly open May 2022) (GS and at time 1K Polaris customers -- based on space)
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
Archive thread: LHR Terminal 2 United Club, GS Lounge (was GFL) & Arrivals Lounge Discussion[Archive]
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
The arrivals lounge at London Heathrow, located immediately after immigration and customs, is a shared space with shower suites, breakfast items and more. This lounge is exclusively available for United Polaris business class travelers.
Eligible travelers must be flying on a same-day ticket arriving before noon and cannot bring guests. Additionally, United Club memberships and one-time passes don’t grant access to this lounge.
LHR Terminal 2 UA UC (open), GS Lounge (open) & Arrivals Lounge (now open)
Jun 14, 2022, 10:45 am
#706
Join Date: Oct 2013
Location: DEN
Programs: UA 1K 0.7MM (trying to get to 1MM!)
Posts: 1,272
You can, but since it is not an official 1K lounge, I'd probably not ask since it will make them less likely to ever bend the rules in the future if 1Ks start asking for it. I think the interim solution is good: if the main lounge is very overcrowded, certain 1Ks are sent over. But it has to be up to agent.
That's just my two cents.
That's just my two cents.
Jun 14, 2022, 1:07 pm
#707
Join Date: Mar 2005
Programs: fwp blood diamond, dykwia uranium
Posts: 7,252
this is very unfortunate. the breakfast was very very edible: the eggs (real) were actually scrambled properly, lots of veg and non veg options. i hope they return to LH LHR lounge. AC and UA use(d) Sodexo I believe, most they did (AC MLL) pre-rona was a panini station.
Jun 14, 2022, 1:33 pm
#708
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,350
UA used to have a buffet selection to build an almost full English breakfast experience! I missed the reopening by a day or so, but I hope it's back.
Jun 14, 2022, 1:58 pm
#709
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,029
. I hope they deny everyone who asks. Keep it discreet and limited. Too many people getting invited and then (on that basis) too many people asking would probably result in a complete shutout eventually.
Last edited by IAH-OIL-TRASH; Jun 14, 2022 at 2:09 pm
Jun 14, 2022, 6:25 pm
#710
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,703
I've been "upgraded" a couple of times to the old GFLs - never asked. Solo traveler, not shabbily dressed, traveling in Business TATL. Three times at IAD and twice at LHR. At IAD, the UC agent wrote my name on a GFL invitation card and sent me on my way. At LHR - they just point east . I hope they deny everyone who asks. Keep it discreet and limited. Too many people getting invited and then (on that basis) too many people asking would probably result in a complete shutout eventually.
. I hope they deny everyone who asks. Keep it discreet and limited. Too many people getting invited and then (on that basis) too many people asking would probably result in a complete shutout eventually.
Jun 15, 2022, 1:31 pm
#711
Join Date: Feb 2010
Programs: UA 1K
Posts: 546
One more confirmation that the arrivals lounge is open. For anyone who hasn't been before, it reminds me of the old SFO arrivals lounge - small windowless (okay, in this case it's frosted glass separating it from the main arrivals hall) room with light breakfast, coffee, and soft drinks, and a few bathrooms and showers.
Jun 15, 2022, 7:08 pm
#712
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,029
I've been there before - is the cooked-to-order breakfast still available? Most visitors didn't seem to know about it and just scrounged from the buffet (which wasn't bad in itself).
Jun 16, 2022, 3:36 am
#714
Join Date: Nov 2010
Location: IAH & CMH
Programs: UA GS, UA MM, Marriott Ambassador, Hilton Diamond, Uber Platinum :)
Posts: 773
Yea, I didn't notice anything 'special' other than it was quieter. No bartender/bar either, although some spirits/wine/champagne are available on help yourself basis. Attentive staff do offer to refill drinks...
Jun 16, 2022, 4:48 am
#715
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,322
Currently in the LHR arrival lounge having breakfast - took some pics so you could see what to expect…. In case you are wondering - I ordered the breakfast bowl…
Jun 16, 2022, 10:08 am
#718
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,322